BrandWikiReturn

Singapore Airlines

WorldBrand briefing

AI supplement

Original synthesis to sit alongside the encyclopedia article below. Not part of Wikipedia; verify facts on Wikipedia when precision matters.

Singapore Airlines is the flag carrier airline of Singapore, headquartered at Singapore Changi Airport. Renowned for its premium service, industry-leading safety standards, and modern fleet, it is widely recognized as one of the world's top global airlines.

Key moments

  • May 1947Malayan Airways, the predecessor of Singapore Airlines, launches its first scheduled flights
  • October 1972Formally separated from Malaysian Airlines System to become Singapore Airlines
  • April 2000Joins the Star Alliance global airline partnership
  • 2007Becomes one of the first major airlines to operate the Airbus A380 superjumbo
  • 2024Continues to expand its premium cabin offerings and sustainable aviation fuel initiatives

Singapore Airlines competes in both premium long-haul and regional aviation markets. Its key strengths include a reputation for impeccable service, a young and fuel-efficient fleet, and a robust hub network at Changi Airport. Key competitors include:

  • Emirates: Rivals in premium long-haul connectivity with extensive Middle East hub connections
  • Qantas: Direct competitor on transpacific and kangaroo route services
  • Cathay Pacific: Competes on Asia-Europe and regional Asian routes
  • Scoot: Low-cost subsidiary competitor within Singapore's regional aviation market

Singapore Airlines has established itself as one of the most respected premium brands in the global aviation industry, built on a decades-long foundation of service excellence, uncompromising safety standards, and operational reliability. As Singapore’s flag carrier anchored at the consistently top-rated Singapore Changi Airport, the brand benefits from strong synergies between its hub infrastructure and customer experience commitments, positioning it as a preferred choice for discerning long-haul and premium regional travelers worldwide.

The brand maintains strong differentiation in a crowded competitive landscape, leveraging its reputation for quality to command price premiums and sustain high customer loyalty. It has demonstrated resilience through major industry disruptions, including the global COVID-19 pandemic, restructuring operations while preserving core brand attributes that consumers associate with Singapore Airlines. Its consistent focus on innovation, from in-flight entertainment to new cabin class offerings, keeps the brand relevant to evolving traveler expectations.

Singapore Airlines’ brand is also closely tied to Singapore’s national reputation for efficiency and quality, creating a powerful country-of-brand effect that reinforces consumer trust across global markets. This alignment has helped the brand maintain a distinct identity that stands out from other full-service carriers, balancing tradition with modernization to retain its leading position in the global aviation sector.

Brand leadership

Score: 90/100

Singapore Airlines holds a leading position in the global premium aviation segment, consistently recognized as one of the top-rated airlines by industry bodies and customer surveys. It sets industry benchmarks for service quality, safety protocols, and premium cabin innovation, influencing competitive standards across the sector. Its strong market leadership in long-haul premium travel translates to high brand recall and customer preference among high-value travelers around the world.

Customer interaction

Score: 85/100

Singapore Airlines engages with customers across multiple digital and physical touchpoints, from seamless online booking and airport check-in processes to personalized in-flight service. It actively solicits and responds to customer feedback to refine its offerings, maintains an active social media presence to connect with global audiences, and builds long-term engagement through its popular KrisFlyer frequent flyer program, which fosters ongoing interaction and customer retention.

Brand momentum

Score: 80/100

After recovering from the global COVID-19 pandemic travel downturn, Singapore Airlines has steadily expanded its route networks, upgraded its fleet with more fuel-efficient modern aircraft, and expanded popular premium offerings including updated premium economy and private first-class suites. It continues to grow its market share in key long-haul markets between Asia, Europe, and North America, maintaining positive brand momentum amid shifting global travel demand patterns.

Brand stability

Score: 92/100

Singapore Airlines has maintained consistent brand messaging and core value propositions for decades, with minimal shifts to its identity as a premium quality carrier. It has solid financial backing from majority stakeholder Temasek Holdings, providing operational stability through industry-wide downturns, and its reputation for reliability has remained largely unblemished by major scandals or high-profile safety incidents.

Brand age

Score: 75/100

Singapore Airlines traces its corporate roots back to 1947 (originally as Malayan Airways), and has operated under the Singapore Airlines brand name since 1972, giving it over 50 years of established brand history. Its long heritage has allowed it to build deep brand equity and widespread consumer trust, though it is younger than many of the world’s oldest legacy European and American carriers.

Industry profile

Score: 95/100

Singapore Airlines is one of the most high-profile brands in the global aviation industry, regularly featured in top-tier travel publications, industry rankings, and consumer award lists for service and quality. It is widely used as a benchmark for comparing service standards across the full-service airline sector, giving it an outsize industry profile relative to its overall fleet size when compared to larger mega-carriers based in larger markets.

Globalization

Score: 88/100

Singapore Airlines operates a global route network covering more than 130 destinations across over 30 countries, serving travelers from all major regions of the world. Its brand is widely recognized across North America, Europe, Asia, and Oceania, with a diverse global customer base. While its core hub is anchored in Singapore, its brand identity and customer base are thoroughly global, with strong brand recognition in all major commercial aviation markets.

AI can support structured reasoning about a brand's estimated value based on public market positioning and performance data. All value estimates included in supplementary analysis are illustrative only, as they do not undergo rigorous formal audit processes. To obtain an official, audited brand value assessment for Singapore Airlines, please contact World Brand Lab directly.

Singapore Airlines (SIA or SQ) is the flag carrier of Singapore with its hub located at Changi Airport. The airline is ranked as a 5-star airline[4] and has been ranked as the world's best airline by Skytrax five times.[5] Singapore Airlines operates a variety of Airbus and Boeing aircraft, namely the Airbus A350-900, Airbus A380, Boeing 737 MAX 8, Boeing 747-400 Freighter, Boeing 777-300ER and Boeing 787-10. The airline has been a member of Star Alliance since April 2000.

Singapore Airlines Group has more than 20 subsidiaries, including numerous airline-related subsidiaries. SIA Engineering Company handles maintenance, repair and overhaul (MRO) business across nine countries with a portfolio of 27 joint ventures including with Boeing and Rolls-Royce. Singapore Airlines Cargo operates SIA's freighter fleet and manages the cargo-hold capacity in SIA's passenger aircraft.[6] Scoot, a wholly owned subsidiary, operates as a low-cost carrier. The airline is also notable for highlighting the Singapore Girl as its central figure in the corporate branding segment and not significantly changing its livery throughout its history.[7]

Singapore Airlines was the first to put the Airbus A380—the world's largest passenger aircraft—as well as the Boeing 787-10 into service, and is the first operator of the ultra-long-range (ULR) version of the Airbus A350-900. It ranks amongst the top 15 carriers worldwide in terms of revenue passenger kilometres[8] and is ranked tenth in the world for international passengers carried.[9] Singapore Airlines was voted as the Skytrax World's Best Airline Cabin Crew 2019.[10] The airline has also won the second and fourth positions as the World's Best Airlines[11] and World's Cleanest Airlines respectively in 2019.[12] In 2023, the airline for the fifth time took the prize of "Best Airline" as well as the "Best First Class Airline" by Skytrax.[13]

On 22 January 2026, Fortune magazine published the annual World’s Most Admired Companies with Singapore Airlines ranked 24th. In the airline category, Singapore Airlines was the world's most admired airline, followed by Delta Air Lines, and then KLM, United Airlines, and Lufthansa.[14]

History

Corporate affairs

Singapore Airlines is majority-owned by the Singapore government's investment and holding company Temasek Holdings, which holds 55% of voting stock as of 31 March 2020.[15]

Nevertheless, while the government holds a golden share via the country's Ministry of Finance, it stressed its non-interference in the management of the company, a point emphasised by Lee Kuan Yew when he said Singapore Changi Airport's front-runner status as an aviation hub is more important than SIA.[16] However, he was personally involved in easing tensions between the company and its pilots in the early 2000s,[17] warned the airline to cut costs, and made public his advice to the airline to divest from its subsidiary companies.[18]

Singapore Airlines is headquartered at Airline House,[19] a former hangar at Changi Airport in Singapore.[20]

In November 2022, Tata Group reached an agreement with Singapore Airlines, in which the joint-venture Indian full-service carrier Vistara merged with Tata-owned Air India to form a single entity with an expanded network and broader fleet. The merger officially took place on 12 November 2024, with Air India as the surviving company. Singapore Airlines now holds a 25.1% stake in the company.[21]

In November 2024, Singapore Airlines said it was feeling the impact of the aviation industry’s widespread supply-chain issues, estimating it is likely to have five fewer aircraft than planned by the end of the 2024 fiscal year, with 204 jets in fleet, due to delivery delays.[22]

Business trends

The key trends for Singapore Airlines are (as of the financial year ending 31 March):[23]

Branding

Branding and publicity efforts have revolved primarily around its flight crew,[38][39] in contrast to most other airlines, who tend to emphasise aircraft and services in general. In particular, the promotion of its female flight attendants known as Singapore Girls has been widely successful and is a common feature in most of the airline's advertisements and publications.[40]

The Singapore Airlines logo is a stylised bird, which has no relation to the keris. However, the keris, which originated in the era of Malayan Airways, is a legacy central component in Singapore Airlines' branding, such as the SilverKris lounge, the KrisFlyer frequent-flyer programme, and the KrisWorld entertainment system. The logo has remained unchanged since Singapore Airlines' inception from the split of Malaysia–Singapore Airlines, except for a minor tweak in 1987.[41]

Corporate livery

Original MSA livery (1966–1972)

In May 1966, Malaysian Airways (MAL) became Malaysia–Singapore Airlines (MSA).[42] The original MSA livery features a yellow MSA logo on the vertical stabiliser and a black nose, with a white and grey fuselage. All aircraft in this original livery have been repainted or retired.

Second-generation livery (1972–1987)

Following the spinoff of Malaysia-Singapore Airlines, Singapore Airlines introduced a second-generation livery features a blue and yellow strip on the windows on the white fuselage, with the stylised bird logo in yellow.[43] The word "Singapore Airlines" was stylised in italics.

Third-generation livery (1987–present)

The current livery has only some minor changes, and the gold-blue colour scheme and the bird logo have been retained. In the change to the current livery, the yellow rear fuselage was changed to metallic gold with a new orange line added above it. The same orange line was also added behind the bird logo. The font typeface of the word "Singapore Airlines" was modified.

However, in 2005, the livery received a minor update where the "Singapore Airlines" wording was enlarged and shifted closer towards the front of the aircraft, and the bird logo was also enlarged. The blue/gold sections of the tail is cut horizontally. The first set of windows are also no longer left out from the blue/gold/yellow strip. The engine logos were also subsequently removed since October 2007.[44]

Original MSA livery (1966–1972)

In May 1966, Malaysian Airways (MAL) became Malaysia–Singapore Airlines (MSA).[42] The original MSA livery features a yellow MSA logo on the vertical stabiliser and a black nose, with a white and grey fuselage. All aircraft in this original livery have been repainted or retired.

Second-generation livery (1972–1987)

Following the spinoff of Malaysia-Singapore Airlines, Singapore Airlines introduced a second-generation livery features a blue and yellow strip on the windows on the white fuselage, with the stylised bird logo in yellow.[43] The word "Singapore Airlines" was stylised in italics.

Third-generation livery (1987–present)

The current livery has only some minor changes, and the gold-blue colour scheme and the bird logo have been retained. In the change to the current livery, the yellow rear fuselage was changed to metallic gold with a new orange line added above it. The same orange line was also added behind the bird logo. The font typeface of the word "Singapore Airlines" was modified.

However, in 2005, the livery received a minor update where the "Singapore Airlines" wording was enlarged and shifted closer towards the front of the aircraft, and the bird logo was also enlarged. The blue/gold sections of the tail is cut horizontally. The first set of windows are also no longer left out from the blue/gold/yellow strip. The engine logos were also subsequently removed since October 2007.[44]

Destinations

Singapore Airlines flies on five continents from its primary hub in Singapore.

After the Asian financial crisis in 1997, Singapore Airlines discontinued its routes to Berlin, Darwin, Cairns, Hangzhou, Kagoshima, and Sendai. Toronto was discontinued earlier, in 1992, due to a petition from Air Canada.[45] During the SARS outbreak in 2003–04, Singapore Airlines ceased flights to Brussels, Chicago, Las Vegas, Hiroshima, Kaohsiung, Madrid, Mauritius, Shenzhen, Surabaya, and Vienna.[46] Singapore Airlines discontinued flights to Vancouver and Amritsar in 2009,[47] and São Paulo in 2016.[48]

The airline has a key role in the Kangaroo Route, operating flights between Australia and the United Kingdom via Singapore. It flew 11.0% of all international traffic into and out of Australia in the month ended March 2008.[49] As of summer 2023, it operated more flights to Australia than any other country.[50] Singapore Airlines also operated flights between Singapore and Wellington, New Zealand via Canberra until May 2018, when the intermediate stop was changed to Melbourne. This route was known as the Capital Express. The route was suspended in 2020 due to the COVID-19 pandemic.

Singapore Airlines has taken advantage of liberal bilateral aviation agreements between Singapore and Thailand, and with the United Arab Emirates, to offer more onward connections from Bangkok and Dubai, respectively.[51][52]

In 2005, AirAsia, a low-cost carrier (LCC) based in Malaysia, accused Singapore Airlines of double standards, when it claimed that the Government of Singapore attempted to keep it out of the Singapore market, despite desiring to fly routes out of Australia itself.[53] In 2007, Singapore Airlines welcomed[54][55] the liberalisation of the Singapore-Kuala Lumpur route, previously restricted to Singapore Airlines and Malaysia Airlines under rules designed to protect the state-run airlines from competition for over three decades,[56][57] accounting for about 85% of the over 200 flight frequencies then operated.[58] A highly lucrative route for LCCs due to its short distance and heavy traffic as the fourth-busiest in Asia,[59][60] bringing Singapore Airline's capacity share on the route down to about 46.7%, Malaysia Airlines' down to 25.3%, and increase to 17.3% to the three LCCs now permitted on the route, and the remainder shared by three other airlines as of 22 September 2008.[61] Until 1 December 2008, Singapore Airlines operated six flights per day. Singapore Airlines operated four flights per day plans from 1 December 2008 when the route was completely opened, while its sister airline SilkAir also operated four flights per day.[62] Malaysia Airlines, the main opponent to the liberalisation of the route[63] and deemed to be the party that stands to lose the most, continued to codeshare with both Singapore Airlines and SilkAir on the route.

Singapore Airlines operated two of the longest flights in the world, both nonstop flights from Singapore to Los Angeles and Newark with Airbus A340-500 aircraft. All A340-500s were phased out in 2013 and nonstop flights to both destinations were terminated.[64] Nonstop service to Los Angeles was terminated on 20 October 2013 (the airline continues to serve Los Angeles from Singapore via Tokyo-Narita),[64] and the nonstop service to Newark was terminated on 23 November 2013 in favour of a Singapore-New York JFK route via Frankfurt.[64]

From 23 October 2016, Singapore Airlines resumed non-stop flights from Singapore to the United States, beginning with San Francisco. The route is flown by the A350-900 aircraft and includes Business, Premium Economy, and Economy classes.[65][66] This was followed by the resumption of non-stop flights to Newark and Los Angeles from 11 October 2018 and 2 November 2018, respectively, with the delivery of the Airbus A350-900ULRs, allowing the airline to operate two of the world's longest non-stop flights again.[66]

World's longest non-stop scheduled flight routes

On 14 October 2015, Singapore Airlines announced plans to resume the world's longest non-stop flight between Singapore and New York – a 15,300 km (9,500 mi), 19-hour route that the airline had dropped in 2013.[67] A340-500 aircraft were formerly employed to serve this route until their retirement in 2013.

SIA resumed the route following the acquisition of new Airbus A350-900ULR aircraft on 18 October 2018.[68][69] At the time, Singapore Airlines Flights 21 and 22 was the longest scheduled route in the world.[70] It was suspended again in March 2020 due to the COVID-19 pandemic, and resumed in March 2022.[70]

On 9 November 2020, SIA relaunched the nonstop flights between Changi Airport and New York, but this time to John F. Kennedy International Airport, three times a week.[71] The route, Singapore Airlines Flights 23 and 24, is the longest scheduled flight in the world.

Joint ventures

Singapore Airlines have established joint ventures with the following airlines:

Codeshare agreements

Singapore Airlines codeshares with the following airlines:[79][80]

Interline agreements

Singapore Airlines interlines with the following airlines:

In-Town Check-In Services

Singapore Airlines passengers departing from Hong Kong and arriving in Singapore as the final destination are allowed to use the in-town check-in service at either Hong Kong Station or Kowloon Station. This includes receiving boarding passes, and checking in luggage from 24 hours to 90 mins before departure. This allows travellers to spend time in the city without having to carry their luggage before travelling to the airport bags-free. Each train has a special baggage container car and the checked baggage is scanned in bulk by a mechanised automatic explosive detection system. Upon reaching the airport, baggage is automatically transferred from the airport express to the traveller's flight.[121]

Fleet

Singapore Airlines historically operated an almost entirely widebody fleet. Following its merger with SilkAir, it reintroduced the Boeing 737 to mainline service in March 2021. The airline also operates Boeing 747-400F and Boeing 777F freighters. As of, there were 163 aircraft registered in the Singapore Airlines fleet, comprising 151 passenger aircraft and 12 freighters.[122]

Services

Cabins

Singapore Airlines offers five classes of service – Suites, first class, business class, premium economy class, and economy class. Major upgrades to its cabin and in-flight service were announced on 17 October 2006,[123] constituting the first major overhaul in over eight years and costing the airline approximately S$570 million.[124] Initially planned for the Airbus A380-800's introduction into service in 2006, and subsequently on the Boeing 777-300ER, the postponement of the first A380-800 delivery meant it had to be introduced with the launch of the first Boeing 777-300ER with the airline on 5 December 2006 between Singapore and Paris.[125][126]

On 9 July 2013, Singapore Airlines, in collaboration with design firms James Park Associates and DesignworksUSA, released new cabin products for the first, business, and economy classes. They debuted on the carrier's new Boeing 777-300ERs delivered from 2013 onwards, with London's Heathrow Airport being their maiden route.[127] The product was later introduced on its Airbus A350s and extended to all its older Boeing 777-300ERs.[128]

On 2 November 2017, Singapore Airlines released new cabin products for the Airbus A380-800.[129] These new changes cost roughly S$1.16 billion and were rolled out in response to growing competition from Middle Eastern carriers such as Emirates, Etihad Airways and Qatar Airways.[129] The seating configuration in the new design consists of 6 suites and 78 business class seats on the upper deck, with 44 Premium Economy Class seats and 3-4-3 Economy Class seats on the lower deck.[130] The new changes were rolled out on the five new Airbus A380 aircraft that were delivered to Singapore Airlines, while the existing A380 fleet had these new products retrofitted until 2020. Sydney was the first city served with the new product on 18 December 2017.

Business class

The current version of the Business Class was unveiled on 9 July 2013 and is available on refitted Boeing B777-300ERs and the Airbus A350-900. Features include a power socket and ports all in one panel, stowage beside the seat, two new seating positions, arranged in a 1-2-1 configuration and an 18-inch in-flight entertainment screen. The seat has a recline of 132 degrees and can be folded into a 78 in length bed.[131]

[132]

Long haul business class is available on Airbus A380 and refitted Boeing 777-200ER aircraft, where a fully flat bed is available in a 1-2-1 configuration featuring 30 in of seat width.[133] These seats are forward-facing, in contrast to the herring-bone configuration used by several other airlines offering flat beds in business class.[134] The leather seats feature a 15.4 in diagonal screen-size personal television, in-seat power supply and two USB ports.[135]

On eight Airbus A380 aircraft, the first of which entered service in October 2011, Singapore Airlines dedicated the entire upper deck to the Business class cabin, unlike the original configuration's upper deck shared by 16 rows of business class and 11 rows of economy at the rear.[136]

Medium and short haul business class layouts are available on Airbus A330-300, Boeing 777-300 and all unrefitted Boeing 777-200 aircraft, configured in 2-2-2 layout and with iPod connectivity, only available in the A330. The Business Class seat is lie-flat at an eight-degree incline, featuring Krisworld on a 15.4 in screen.[131][133]

On 28 March 2018, the new regional business class was unveiled following the delivery of the first Boeing 787-10. These new seats manufactured by Stelia Aerospace are arranged in a forward-facing 1-2-1 staggered configuration, providing every passenger direct aisle access. Each seat measures up to 26 in in width and can be reclined into a 76 in fully flat bed. There are also adjustable dividers at the centre seats to provide passengers with a "customised level of privacy".[137][138][139][140]

Unveiled on 2 November 2017, the new A380 business-class seats were being progressively rolled out on the Airbus A380-800 fleet. There are 78 Business class seats on the aircraft, offered in a 1-2-1 configuration behind the Singapore Airlines Suites on the upper deck. The seats, designed by JPA Design and upholstered with Poltrona Frau grain leather, can be reclined into a fully flat bed.[141] There are also adjustable dividers between the centre seats that can either be fully raised, half raised or fully lowered. When the centre divider is fully lowered, the pair of centre seats directly behind each bulkhead can form double beds.[142] There is also an 18 in touchscreen LCD TV and a panel containing power and USB port, as well as an NFC reader for contactless payments.[143]

In November 2024, Singapore Airlines pledged to invest S$1.1 billion ($828 million) to overhaul the seats in its long-haul aircraft, including all-new first- and business-class product.[22]

Economy class

A new seat with slight changes was announced to be retrofitted on Singapore Airlines's A380 and eventually become available on newer versions of their A350 and 787 aircraft. Features include more legroom and back support, a six-way adjustable headrest, and foldable wings. The Economy Class seat also features a more contemporary fabric seat cover design. The screen size remains the same, yet handsets from the previous iteration of seats have been removed.[144]

A redesign of the economy class seat was unveiled on 9 July 2013 alongside new first and business class products. Features include 32 in of legroom, slimmer seats, an adjustable headrest, and an 11.1 in touch-screen inflight entertainment system which is also controllable with a video touch-screen handset as well as brand new KrisWorld software. The new seats were originally announced to be available exclusively onboard factory-fresh Airbus A350-900 and refitted Boeing 777-300ER.[131]

The previous generation economy class seats on unrefitted Airbus A380-800, and Airbus A330-300 are 19 in wide, have in-seat power and have a 10.6 in personal television screen which has a non-intrusive reading light under it, which can be used by folding the screen outwards.[145] These are configured 3-4-3 on the lower deck of the Airbus A380, 3-3-3 on the Boeing 777, and 2-4-2 on the Airbus A330, as well as the upper deck of the Airbus A380.[146] Other features include an independent cup-holder (separate from the fold-out table), a USB port, and a power socket, as well as an iPod port exclusively on board the Airbus A330.

Singapore Airlines introduced a similar design on board the Boeing 777 aircraft through its ongoing cabin retrofit program. The Boeing 777–300 was the first model to undergo refit and had introduced the product on the Singapore–Sydney route on 22 July 2009.[147] They are equipped with slightly smaller 9-inch screens (which are, however, larger than the 6.1-inch VGA screens on unrefitted aircraft) and AVOD in each seat. The seats are installed onboard all B777-200ERs and all but one B777-200.

Business class

The current version of the Business Class was unveiled on 9 July 2013 and is available on refitted Boeing B777-300ERs and the Airbus A350-900. Features include a power socket and ports all in one panel, stowage beside the seat, two new seating positions, arranged in a 1-2-1 configuration and an 18-inch in-flight entertainment screen. The seat has a recline of 132 degrees and can be folded into a 78 in length bed.[131]

[132]

Long haul business class is available on Airbus A380 and refitted Boeing 777-200ER aircraft, where a fully flat bed is available in a 1-2-1 configuration featuring 30 in of seat width.[133] These seats are forward-facing, in contrast to the herring-bone configuration used by several other airlines offering flat beds in business class.[134] The leather seats feature a 15.4 in diagonal screen-size personal television, in-seat power supply and two USB ports.[135]

On eight Airbus A380 aircraft, the first of which entered service in October 2011, Singapore Airlines dedicated the entire upper deck to the Business class cabin, unlike the original configuration's upper deck shared by 16 rows of business class and 11 rows of economy at the rear.[136]

Medium and short haul business class layouts are available on Airbus A330-300, Boeing 777-300 and all unrefitted Boeing 777-200 aircraft, configured in 2-2-2 layout and with iPod connectivity, only available in the A330. The Business Class seat is lie-flat at an eight-degree incline, featuring Krisworld on a 15.4 in screen.[131][133]

On 28 March 2018, the new regional business class was unveiled following the delivery of the first Boeing 787-10. These new seats manufactured by Stelia Aerospace are arranged in a forward-facing 1-2-1 staggered configuration, providing every passenger direct aisle access. Each seat measures up to 26 in in width and can be reclined into a 76 in fully flat bed. There are also adjustable dividers at the centre seats to provide passengers with a "customised level of privacy".[137][138][139][140]

Unveiled on 2 November 2017, the new A380 business-class seats were being progressively rolled out on the Airbus A380-800 fleet. There are 78 Business class seats on the aircraft, offered in a 1-2-1 configuration behind the Singapore Airlines Suites on the upper deck. The seats, designed by JPA Design and upholstered with Poltrona Frau grain leather, can be reclined into a fully flat bed.[141] There are also adjustable dividers between the centre seats that can either be fully raised, half raised or fully lowered. When the centre divider is fully lowered, the pair of centre seats directly behind each bulkhead can form double beds.[142] There is also an 18 in touchscreen LCD TV and a panel containing power and USB port, as well as an NFC reader for contactless payments.[143]

In November 2024, Singapore Airlines pledged to invest S$1.1 billion ($828 million) to overhaul the seats in its long-haul aircraft, including all-new first- and business-class product.[22]

Economy class

A new seat with slight changes was announced to be retrofitted on Singapore Airlines's A380 and eventually become available on newer versions of their A350 and 787 aircraft. Features include more legroom and back support, a six-way adjustable headrest, and foldable wings. The Economy Class seat also features a more contemporary fabric seat cover design. The screen size remains the same, yet handsets from the previous iteration of seats have been removed.[144]

A redesign of the economy class seat was unveiled on 9 July 2013 alongside new first and business class products. Features include 32 in of legroom, slimmer seats, an adjustable headrest, and an 11.1 in touch-screen inflight entertainment system which is also controllable with a video touch-screen handset as well as brand new KrisWorld software. The new seats were originally announced to be available exclusively onboard factory-fresh Airbus A350-900 and refitted Boeing 777-300ER.[131]

The previous generation economy class seats on unrefitted Airbus A380-800, and Airbus A330-300 are 19 in wide, have in-seat power and have a 10.6 in personal television screen which has a non-intrusive reading light under it, which can be used by folding the screen outwards.[145] These are configured 3-4-3 on the lower deck of the Airbus A380, 3-3-3 on the Boeing 777, and 2-4-2 on the Airbus A330, as well as the upper deck of the Airbus A380.[146] Other features include an independent cup-holder (separate from the fold-out table), a USB port, and a power socket, as well as an iPod port exclusively on board the Airbus A330.

Singapore Airlines introduced a similar design on board the Boeing 777 aircraft through its ongoing cabin retrofit program. The Boeing 777–300 was the first model to undergo refit and had introduced the product on the Singapore–Sydney route on 22 July 2009.[147] They are equipped with slightly smaller 9-inch screens (which are, however, larger than the 6.1-inch VGA screens on unrefitted aircraft) and AVOD in each seat. The seats are installed onboard all B777-200ERs and all but one B777-200.

Catering

Singapore Airlines offers a wide array of food options on each flight. Regional dishes are often served on their respective flights, such as the Kyo-Kaiseki, Shi Quan Shi Mei, and Shahi Thali meals, available for first-class passengers on flights to Japan, China and India, respectively.

SIA has also introduced the Popular Local Fare culinary programme offering local favourites to passengers in all classes flying from selected destinations. The dishes featured in this programme include Singaporean "hawker" fare such as Teochew porridge, bak chor mee, Hainanese chicken rice, and Satay (meat skewers) on certain routes.

They published a cookbook in 2010 titled Above & Beyond: A Collection of Recipes from the Singapore Airlines Culinary Panel.[148][149][150]

Passengers in Suites, First and Business class may choose to use the "Book the Cook" service, where specific dishes may be selected in advance from a more extensive menu. Premium Economy class passengers may also choose to use the "Premium Economy Book the Cook". This service is only available on selected flights.[149]

In-flight entertainment

KrisWorld is Singapore Airlines' in-flight entertainment system, introduced in 1997 on Boeing 747–400, Airbus A310-300, Airbus A340-300 and Boeing 777–200 aircraft.[151] KrisWorld overhauled Singapore Airlines' in-flight experience with a new, cheaper entertainment solution that would supersede the primitive Thales entertainment systems on offer at that time by Virgin Atlantic and Emirates.

The original KrisWorld provided 14 movies, 36 television programmes, and five cartoons, as well as many Super NES games, KrisFone and fax, text news and flight path in all classes. The original KrisWorld was subsequently upgraded to feature Wisemen 3000, an audio and video-on-demand version of the KrisWorld system featured exclusively in First and Raffles Class cabins, then progressively introduced into Economy Class in 747 cabins and selected 777 cabins.[152]

In 2002, Singapore Airlines introduced a re-branding of the KrisWorld system. Named Enhanced KrisWorld, it featured additional movies, television programming, music and games, and was installed on Boeing 747-400 and selected Boeing 777-200 aircraft. Connexion by Boeing, an in-flight Internet service, was introduced in 2005. Live television streaming was proposed on Connexion, but this service was discontinued in December 2006. Since October 2005, Singapore Airlines has offered complimentary language lessons by Berlitz.[153] and, starting December 2005, live text-news feeds.[154]

In 2007, a new KrisWorld based on Red Hat Enterprise Linux was introduced, featuring a new interface, additional programming and audio and video on demand as standard. Widescreen personal video systems were installed in all cabins, including 23-inch LCD monitors in First Class, 15-inch monitors in Business Class, and 10.6-inch monitors in Economy Class.[155][156] The new KrisWorld is available on Airbus A330, Airbus A380 and Boeing 777-300ER. Features include:

A $400 million new KrisWorld entertainment system was unveiled in 2012. This comes from a major deal with Panasonic Avionics, which will provide the latest Panasonic eX3 systems. The eX3 system features a larger screen with much higher resolution, wide touch-screen controllers, new software, and, above all, in-flight connectivity. Singapore Airlines launched its in-flight connectivity in August 2012. Passengers are now able to make phone calls, send text messages and access the Internet for a fee. The new eX3 systems are unveiled alongside the new cabin product and are available on the Airbus A350-900 and refitted B777-300ER aircraft. In-flight connectivity is offered on the aforementioned two aircraft as well as select Airbus A380s.[157]

  • Widescreen LCD TV with 1280 × 768 resolution
  • A range of movies, TV, music, games and interactive programs
  • Built-in office software, based on the StarOffice Productivity Suite for use with the USB port
  • In-seat AC power ports

Award and recognition

On 24 June 2024, Singapore Airlines was voted 2024 Best Airline in the World by Skytrax for the second consecutive time, having won the same award in 2023. Apart for winning the best airline, Singapore Airlines also scooped the top awards for Best Cabin Staff and Best First Class in World. They also won the Best Airline in Asia in the same award ceremony.[158]

On 29 January 2025, SIA was named the top airline, securing the 28th position on Fortune's list of the world’s most admired companies.[159][160]

Controversies

In February 2019, TechCrunch reported that the Singapore Airlines mobile app in the iOS App Store was using session-replay functionality to record users' activities and send the data to Israeli firm Glassbox without the users' informed consent, compromising users' privacy and contravening the rules of the iOS App Store.[161][162]

Accidents and incidents

Singapore Airlines has experienced the following incidents and accidents:

  • 13 July 1982 – A Boeing 747 operating as Singapore Airlines flight SQ21A between Singapore and Melbourne flew into volcanic ash from erupting Galunggung volcano and experienced multiple engine failures. A two-engine emergency landing was made at Jakarta and all four engines were replaced.[163][164]
  • 26 March 1991 – Singapore Airlines Flight 117, an Airbus A310-300 registered as 9V-STP, was hijacked by militants en route from Sultan Abdul Aziz Shah Airport to Singapore Changi International Airport, where it was stormed by the Singapore Special Operations Force. All hijackers were killed in the operation, with no fatalities amongst the passengers and crew.[165]
  • 21 July 1997 – A Learjet 31, registered as 9V-ATD, and operating a training flight for Singapore Airlines, crashed in southern Thailand. Both pilots were killed. The crash was caused by the crew descending below the minimum altitude for that region.[166]
  • 31 October 2000 – Flight 006, a Boeing 747-400 registered as 9V-SPK, attempted to take off on the wrong runway at Taiwan Taoyuan International Airport (previously Chiang Kai-shek International Airport) while departing for Los Angeles International Airport. It collided with the construction equipment that was parked on a closed runway, killing 83 of the 179 on board and injuring a further 71 people. This was the first fatal accident involving a Singapore Airlines aircraft. The aircraft 9V-SPK was painted in a "Tropical" promotional livery at the time of the accident. The only other aircraft painted with the promotional livery, another 747-400 registered 9V-SPL, was immediately repainted with standard Singapore Airlines livery.
  • 12 March 2003 – A Boeing 747-400 operating as Singapore Airlines Flight 286 from Auckland International Airport to Changi Airport was involved in a tailstrike while taking off from Auckland's Runway 23L, causing severe damage to the aircraft's tail and damaging the APU (Auxiliary Power Unit), causing in-flight APU fire warnings. The flight returned to Auckland with no fatalities or serious injuries on board. The cause was later determined to be an error in the pilots' calculations of the aircraft's takeoff weight and reference speeds, which caused the pilots to rotate the aircraft prematurely.
  • 27 June 2016 – Singapore Airlines Flight 368, a Boeing 777-300ER registered as 9V-SWB with 222 passengers and 19 crew on board, suffered an engine oil leak during a flight from Singapore to Milan. The oil-leak alarm was sounded above Malaysia, two hours into the flight. During the emergency landing at the point of origin, Singapore Changi Airport, the right engine caught fire, leading to the right-wing being engulfed in flames. The fire was extinguished within five minutes after the plane landed.[167] No injuries were reported.[168] The aircraft, which received substantial damage, was repaired.[169]
  • 6 May 2022 – Singapore Airlines Flight 439, a Boeing 737-800, sustained a tailstrike during takeoff from runway 20 at Tribhuvan International Airport.[170] The resulting incident depressurised the aircraft and forced it to divert to Kolkata, India. There were no injuries among the 165 passengers and eight crew members on board. The tailstrike occurred during the takeoff at the airport was due to over-rotation by the PF, coupled with a likely tailwind with a component of about 10 knots along the runway. The rotation pitch rate was, at times, greater than 5° per second as recorded by the FDR. The pitch angle of 11.07° recorded also exceeded the 7° – 9° normal pitch angle range.[171]
  • 25 October 2022 – A Boeing 777-300ER registered as 9V-SWH and operating as SQ 319 from London Heathrow Airport to Changi Airport in Singapore with 280 occupants on board, diverted to Hang Nadim Airport in Batam due to adverse surface wind conditions and poor visibility caused by a thunderstorm over Singapore. As the aircraft approached Batam, the weather conditions had similarly deteriorated due to a thunderstorm over Batam and after three unsuccessful attempts at landing, the aircraft landed with a fuel quantity that was "significantly below" the final reserve fuel requirement of 3,024 kg.[173][174][175] There were no injuries on board or any damage to the aircraft.
  • 21 May 2024 – Singapore Airlines Flight 321, a Boeing 777-300ER with 211 passengers and 18 crew members on board from London to Singapore, was diverted to Bangkok after encountering severe turbulence over the Irrawaddy Basin in Myanmar. Of the 229 people aboard, 1 passenger died, and 104 passengers and crew members required hospitalisation.[176]

See also

Bibliography

External links

References

  1. Singapore Airlines on ch-aviation ch-aviation, retrieved 9 November 2023^
  2. Our Portfolio TEMASEK, March 31, 2025, retrieved January 9, 2026^
  3. Annual Report FY2023/24 Singapore Airlines, retrieved 16 May 2024^
  4. Singapore Airlines is certified as a 5-Star Airline Skytrax, retrieved 12 August 2023^
  5. Karamjit Kaur. SIA bags world's best airline title The Straits Times, 18 July 2018, retrieved 21 July 2018^
  6. SIA Engineering Company incorporates joint venture with Boeing The Straits Times, SPH Media Trust, 7 October 2015, retrieved 8 June 2018^
  7. Singapore Girl — You're a Great Way To Fly retrieved 24 April 2015^
  8. Data/Airline Economics Channel Air Transport World, 2007^
  9. Airline Spotlight: Singapore Airlines FlightNetwork, retrieved 10 February 2015^
  10. World's Best Airline Cabin Crew 2019 retrieved 18 June 2019^
  11. The World's Best Airlines of 2019 retrieved 18 June 2019^
  12. World's best airlines for 2019 revealed by Skytrax CNN, 18 June 2019, retrieved 18 June 2019^
  13. Skytrax 2023: Singapore Airlines Wins World's Best Airline Award GTP Headlines, 23 June 2023, retrieved 25 June 2023^
  14. SIA is top-ranked airline, at 24th overall on Fortune’s list of world’s most admired companies The Straits Times, 2026-01-22, retrieved 2026-01-25^
  15. Temasek Holdings' Major Investments Portfolio Temasek, 2020, retrieved 28 December 2020^
  16. Singapore moves to defend air-hub status as no-frills rivalry heats up USA Today, 7 April 2005, retrieved 1 September 2007^
  17. A lot more active LittleSpeck.Com, 12 November 2006^
  18. SIA could lag as challengers rise The Taipei Times, 15 January 2004, retrieved 12 January 2007^
  19. Annual Report FY2021/22 Singapore Airlines, retrieved 21 December 2022^
  20. – Airline House is not mentioned by name, but it is referred to as a hangar. Loizos Heracleous, Jochen Wirtz. The Globe: Singapore Airlines' Balancing Act Harvard Business Review, 1 July 2010, retrieved 3 March 2020^
  21. Air India-Vistara: India's luxury airline flies into the sunset BBC News, 11 November 2024, retrieved 12 November 2024^
  22. Danny Lee. Singapore Air vows to expand capacity despite rising competition Bloomberg, 11 November 2024, retrieved 12 November 2024^
  23. Singapore Airlines - Annual Reports Singapore Airlines, retrieved 12 August 2024^
  24. Singapore Airlines Annual Report FY 2010/11 Singapore Airlines, retrieved 10 November 2023^
  25. Singapore Airlines Annual Report FY 2011/12 Singapore Airlines, retrieved 10 November 2023^
  26. Singapore Airlines Annual Report FY 2012/13 Singapore Airlines, retrieved 10 November 2023^
  27. Singapore Airlines Annual Report FY 2013/14 Singapore Airlines, retrieved 10 November 2023^
  28. Singapore Airlines Annual Report FY 2014/15 Singapore Airlines, retrieved 10 November 2023^
  29. Singapore Airlines Annual Report FY 2015/16 Singapore Airlines, retrieved 10 November 2023^
  30. Singapore Airlines Annual Report FY 2016/17 Singapore Airlines, retrieved 10 November 2023^
  31. Singapore Airlines Annual Report FY 2017/18 Singapore Airlines, retrieved 10 November 2023^
  32. Singapore Airlines Annual Report FY 2018/19 Singapore Airlines, retrieved 10 November 2023^
  33. Singapore Airlines Annual Report FY 2019/20 Singapore Airlines, retrieved 10 November 2023^
  34. Singapore Airlines Annual Report FY 2020/21 Singapore Airlines, retrieved 10 November 2023^
  35. Singapore Airlines Annual Report FY 2022/23 Singapore Airlines, retrieved 10 November 2023^
  36. Singapore Airlines Annual Report FY 2023/24 Singapore Airlines, retrieved 16 April 2026^
  37. Singapore Airlines Annual Report FY 2024/25 Singapore Airlines, retrieved 16 April 2026^
  38. Loizos Heracleous, Jochen Wirtz and Nitin Pangarkar. Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines McGraw-Hill, 2006^
  39. Loizos Heracleous. Flying High in a Competitive Industry – Secrets of the World's Leading Airline McGraw-Hill, 2009^
  40. Daniel Chan. The story of Singapore Airlines and the Singapore Girl Journal of Management Development, 1 August 2000^
  41. "Mr SIA Fly Past: Introducing the life and times of a legend- Lim Chin Beng- who was instrumental in the creation of Singapore Airlines" (2015) by Ken Hickson; ISBN 978-981-4596-44-2. Chapter 4 Foreword^
  42. Our Heritage – Singapore Airlines Singapore Airlines, retrieved 27 March 2019^
  43. Ahmad Mohd Don. Singapura pileh nama SIA Berita Harian, 1 July 1972^
  44. Max Kingsley-Jones. PICTURES: SIA drops plans for logos on A380's engine nacelles Flight Global, retrieved 25 January 2025^
  45. Michael Richardson. Growing Pains at Singapore Airlines: Carrier's Expansion Is Running Into Global and Regional Competition The International Herald Tribune, 23 November 1991, retrieved 18 December 2023^
  46. Singapore Air cancels Chicago, Vegas service Travel Weekly, 2 May 2003, retrieved 29 January 2018^
  47. Singapore Airlines will cancel flights to Vancouver in April The Georgia Straight, 15 February 2009, retrieved 3 March 2020^
  48. Singapore Air to Challenge United With Nonstop U.S. Flights Bloomberg.com, 15 June 2016, retrieved 29 January 2018^
  49. Bitre.gov retrieved 27 June 2019^
  50. Tim Cumming. Ten reasons why flying to Australia makes the most sense with Singapore Airlines The Telegraph, 17 October 2024, retrieved 5 February 2026^
  51. The Impact of International Air Service Liberalisation on Singapore iata.org, InterVISTAS-EU Consulting Inc, July 2009, retrieved 5 February 2026^
  52. Ian Jarrett. Changi versus Dubai; SIA versus Emirates: Who dares win www.travelweekly-asia.com, Northstar Travel Media, LLC, 11 August 2009, retrieved 5 February 2026^
  53. Scott Rochfort. AirAsia chief backs Qantas on LA route Sydney Morning Herald, 25 January 2005, retrieved 1 April 2008^
  54. Singapore Airlines CEO welcomes opening of Kuala Lumpur route. International Herald Tribune (25 October 2007). Retrieved on 16 December 2010.^
  55. Rivals welcome – if existing carriers not affected: SIA. Straitstimes.com. Retrieved on 16 December 2010.^
  56. Singapore-Malaysia route finally has some competition. china.org.cn. Retrieved on 16 December 2010.^
  57. Earth Times News (1 February 2008). Retrieved on 16 December 2010.^
  58. Malaysia's AirAsia covets Singapore-Kuala Lumpur route. Taipei Times (9 December 2010). Retrieved on 16 December 2010.^
  59. Air shuttle service agreement between MAS, SIA out of Competition Act IBT Times, retrieved 25 February 2011^
  60. AirAsia celebrates "People's Day" with the liberalisation of Kuala Lumpur-Singapore Route AirAsia, 1 February 2008, retrieved 5 February 2026^
  61. Travel News – Singapore-Kuala Lumpur route to benefit from liberalisation: CAPA | TravelBiz Monitor www.travelbizmonitor.com, retrieved 27 June 2019^
  62. More SIA S'pore-KL flights. Straitstimes.com (30 September 2008). Retrieved on 16 December 2010.^
  63. AFP: Malaysia Airlines "disappointed" over the end of KL-Singapore monopoly. Afp.google.com (25 October 2007). Retrieved on 16 December 2010.^
  64. Benjamin Zhang. Check out the special $317 million Airbus jet that Singapore Airlines uses on the longest flight in the world Business Insider, retrieved 3 March 2020^
  65. Gary Leff. Singapore Airlines Adding More Than One Los Angeles Non-Stop and 2nd San Francisco Non-Stop View from the Wing, 11 July 2018, retrieved 3 March 2020^
  66. SIA to expand U.S. operations with non-stop San Francisco flights and second daily Los Angeles service Travel Daily News, retrieved 3 March 2020^
  67. Steve Strunsky. The longest non-stop flight in the world is returning to Newark New Jersey On-Line LLC, 14 October 2015, retrieved 14 October 2015^
  68. Airbus launches new Ultra-Long Range version of the A350-900 airbus, retrieved 16 May 2016^
  69. David Kaminski-Morrow. PICTURES: First delivered A350-900ULR departs for Singapore Flightglobal.com, 22 September 2018, retrieved 27 June 2019^
  70. Oliver Smith. The world's 10 longest flights – and the service that could soon take the record The Telegraph, 6 February 2023, retrieved 10 March 2023^
  71. Staff writers. SIA to restart flights to New York amid 'early signs of optimism' in air travel recovery CNA, Mediacorp, retrieved 20 October 2020^
  72. Air New Zealand And Singapore Airlines Receive Regulatory Approval To Extend Joint Venture Alliance Singapore Airlines, 28 February 2024, retrieved 28 October 2025^
  73. Walter Sim. Singapore travellers to enjoy better access to rural Japan with SIA-ANA joint venture The Straits Times, 18 April 2025, retrieved 25 April 2025^
  74. Yuichi Shiga. Japan's ANA and Singapore Air ink revenue-sharing pact Nikkei Asia, 17 April 2025, retrieved 25 April 2025^
  75. Garuda Indonesia Singapore Airlines Joint Venture Singapore Airlines^
  76. Therese Soh. Competition watchdog gives conditional nod to expanding SIA and Lufthansa joint venture The Straits Times, 31 January 2025, retrieved 25 April 2025^
  77. Singapore Airlines–Malaysia Airlines JV Approved With SIN–KUL Conditions | Aviation Week Network aviationweek.com^
  78. Singapore Airlines Scandinavian Airlines Joint Venture Singapore Airlines^
  79. Partners and Benefits Singapore Airlines, retrieved 8 October 2021^
  80. Our codeshare partners Singapore Airlines, retrieved 8 October 2021^
  81. Our Codeshare Partners Singapore Airlines, retrieved 28 October 2025^
  82. Air France-KLM Signs Codeshare Agreement with Singapore Airlines and SilkAir Air France KLM, 13 April 2017, retrieved 29 April 2017^
  83. Singapore Airlines And SilkAir Sign Codeshare Agreement With Air France-KLM Singaporeair.com, retrieved 17 April 2019^
  84. Singapore Airlines And Air Mauritius Sign Codeshare Agreement Singapore Airlines, 6 October 2016, retrieved 9 September 2025^
  85. Avianca and Singapore Airlines sign a codeshare agreement Avianca.com, retrieved 16 August 2017^
  86. Singapore Airlines And Avianca Sign Codeshare Agreement Singaporeair.com, retrieved 25 September 2020^
  87. Singapore Airlines and Bangkok Airways enter codeshare partnership CAPA, 5 September 2023^
  88. / Star Alliance Singapore Airlines, 1 May 2024, retrieved 28 October 2025^
  89. Singapore Airlines And Eurowings Launch Codeshare Operations Singaporeair.com, retrieved 25 September 2020^
  90. Singapore Airlines And SilkAir To Codeshare With Fiji Airways Singaporeair.com, retrieved 17 April 2018^
  91. SINGAPORE AIRLINES AND SILKAIR TO CODESHARE WITH FIJI AIRWAYS Fijiairways.com, retrieved 17 April 2018^
  92. Singapore Airlines Jeju Air Codeshare Flights^
  93. Juneyao Air Partners Juneyao Airlines, retrieved 18 October 2025^
  94. Singapore Airlines Juneyao Airlines Partnership Singapore Airlines, retrieved 18 October 2025^
  95. Juneyao Air codeshare partners list retrieved 18 October 2025^
  96. Singapore Airlines Non Star Alliance Partners retrieved 14 September 2025^
  97. PAL, SIA offer more flight options via codeshare deal Manila Bulletin^
  98. PHILIPPINE AIRLINES AND SINGAPORE AIRLINES TO EMBARK ON NEW CODESHARE PARTNERSHIP Philippine Airlines^
  99. Interline Codeshare Partners - Brunei Brunei, retrieved 2025-10-29^
  100. Singapore Airlines And SilkAir To Codeshare On Scoot Flights Singaporeair.com, retrieved 25 September 2020^
  101. Staff Reporter. Singapore Airlines, SilkAir seal codeshare deal with Shenzhen Airlines | Singapore Business Review sbr.com.sg, 20 May 2013^
  102. Code shares Partners : SriLankan Airlines SriLankan Airlines, retrieved 2016-10-29^
  103. Singapore Airlines - Virgin Atlantic Codeshare Partnership retrieved 29 October 2025^
  104. Singapore Airlines and Vietnam Airlines launch reciprocal codeshare services under a bilateral agreement retrieved 27 October 2025^
  105. Airline Partners Air Astana^
  106. Airlink Partners^
  107. Air Niugini - Singapore Airlines Interline Agreement Philippines Embassy in Singapore^
  108. Air Niugini - Singapore Airlies Interline Agreement Singapore Airlines^
  109. Alaska Airlines Ends Codeshare Partnerships with LATAM and Singapore Airlines - Air Data News www.airdatanews.com, 5 October 2025^
  110. Singapore Airlines launches Hong Kong sea-air interline service 10 September 2025^
  111. Interline Agreement Partners Delta Air Lines^
  112. EVA Air Interline Partners EVA Air, 27 October 2025^
  113. Interline baggage allowance and rules Flydubai^
  114. Japan Airlines Expands Interline E-ticketing to Include Singapore Airlines Japan Airlines^
  115. Our Partners Kuwait Airways^
  116. Interline Partners Lao Airlines, retrieved October 31, 2025^
  117. Our Global Airline Partners Loganair^
  118. Our Airline Partners Porter Airlines^
  119. Which airline does Scoot have an interline partnership with? Scoot^
  120. Partners Uzbekistan Airways^
  121. Hong Kong MTR In Town Check In Service MTR, retrieved 1 November 2025^
  122. Singapore Aircraft Registry Civil Aviation Authority of Singapore^
  123. Singapore Airlines Unveils The World's Best Flying Experience Singapore Airlines, 17 October 2006, retrieved 13 April 2017^
  124. Karamjit Kaur. SIA promises more luxury with new aircraft Straits Times, 1 January 2007^
  125. World's Best Flying Experience Begins Tomorrow Singapore Airlines, 4 December 2006, retrieved 13 April 2017^
  126. SIA is ready at last to start flying the A380 Flight International, retrieved 17 May 2011^
  127. Singapore Airlines' New Cabin Products Debut On London Routes www.singaporeair.com, retrieved 1 February 2024^
  128. SIA To Invest US$325 Million To Fit Latest Cabin Products to B777-300ER Singapore Airlines, retrieved 9 May 2014^
  129. SIA's S$1.16b makeover for A380 jets a 'worthwhile' investment: Analysts Channel NewsAsia, retrieved 22 July 2018^
  130. Karamjit Kaur. SIA's new A-380s to offer better seats and carry more economy, premium economy passengers The Straits Times, SPH Media Trust, 2 November 2017, retrieved 22 July 2018^
  131. Business Class | Singapore Airlines www.singaporeair.com, retrieved 27 June 2019^
  132. SINGAPORE AIRLINES - corporate profile, financial performance and ownership structure, - Globaldatabase.com Global Database, 1972-01-28^
  133. Business Class Singapore Airlines, retrieved 31 December 2012^
  134. Enter the 3 distinct worlds of the Singapore Airlines A380 Straits Times, retrieved 31 December 2012^
  135. Singapore Airlines Redesigned Business Class, Singapore Airlines, Retrieved on 17 October 2006^
  136. Singapore's all-business class upper deck A380 for London, Zurich Australian Business Traveller, retrieved 31 December 2012^
  137. New Regional Business Class Singaporeair.com, retrieved 29 March 2018^
  138. Singapore Airlines Unveils New Regional Cabin Products Singaporeair.com, retrieved 28 March 2018^
  139. SIA's new Boeing 787–10 Dreamliner features revamped seats in economy class Channel NewsAsia, retrieved 28 March 2018^
  140. Adrian Lim. Singapore Airlines flights on latest Dreamliner to feature bigger entertainment screens, upgraded seats The Straits Times, SPH Media Trust, 28 March 2018, retrieved 28 March 2018^
  141. Singapore Airlines' new A380 business class seats with double bed Australian Business Traveller, retrieved 22 July 2018^
  142. Explore The New Singapore Airlines A380 a380.singaporeair.com, retrieved 22 July 2018^
  143. Explore The New Singapore Airlines A380 a380.singaporeair.com, retrieved 22 July 2018^
  144. Singapore Airlines' New Cabin Products To Redefine Premium Air Travel retrieved 9 November 2024^
  145. Singapore Airlines Redesigned Economy Class Singapore Airlines, retrieved 20 July 2011^
  146. Singapore Airlines to introduce Airbus A330 on Australian routes PopSci.Com.Au, 23 January 2009, retrieved 23 January 2009^
  147. Singapore Airlines Launches B777 Cabin Renewal Programme retrieved 24 April 2015^
  148. Foodie Gossip: The Culinary Mile High Club Foodiegossip.blogspot.com, 21 September 2010, retrieved 7 June 2011^
  149. Book the Cook Singapore Airlines, retrieved 19 November 2012^
  150. Official Hullabalu Website Hullabalu, retrieved 5 July 2015^
  151. Singapore Airlines Launches World's First Inflight Entertainment System to Offer Both Audio and Video on Demand Business Wire, retrieved 31 December 2012^
  152. Developing a competitive edge A Singapore Airlines case study The Times 100, retrieved 31 December 2012^
  153. Daniel Altman. Lessons in Flight around the World International Herald Tribune, 14 October 2005^
  154. Singapore Airlines Presents Live Text News And Expands Inflight Games Selection Singapore Airlines, 12 December 2005, retrieved 13 April 2017^
  155. Singapore Airlines New IFE System From Panasonic Singapore Airlines, 23 September 2006, retrieved 13 April 2017^
  156. , Singapore Airlines, 17 October 2006^
  157. Singapore Airlines Introduces World's Most Advanced In-Flight Entertainment System Singapore Airlines, 9 July 2013, retrieved 19 May 2015^
  158. James Plaisted. Qatar Airways World's Best Airline at 2024 World Airline Awards SKYTRAX, 24 June 2024, retrieved 27 November 2024^
  159. Fortune and Korn Ferry Reveal the 2025 World's Most Admired Companies List News Release Archive, retrieved 30 January 2025^
  160. Fatimah Mujibah. SIA ranked top airline, clinches 28th overall spot in Fortune's list of world's most admired firms The Straits Times, 30 January 2025, retrieved 31 January 2025^
  161. Zack Whittaker. Many popular iPhone apps secretly record your screen without asking TechCrunch, 6 February 2019, retrieved 8 February 2019^
  162. Juli Clover. Some Popular iPhone Apps Secretly Record Your Screen for Analytics Purposes MacRumors, 6 February 2019, retrieved 8 February 2019^
  163. Thomas J. Casadevall. Volcanic Ash and Aviation Safety: Proceedings of the First International Symposium on Volcanic Ash and Aviation Safety U.S. Geological Survey Bulletin, 1994, retrieved 20 September 2021^
  164. A Singapore Airlines jumbo jet flew into a plume... UPI, 14 July 1982, retrieved 20 September 2021^
  165. Harro Ranter. ASN Aircraft accident Airbus A310 registration unknown Singapore-Changi Airport (SIN) aviation-safety.net, retrieved 17 August 2022^
  166. Harro Ranter. ASN Aircraft accident Learjet 31 9V-ATD AVSN, retrieved 1 April 2025^
  167. SIA flight catches fire while making emergency landing in Singapore retrieved 27 June 2016^
  168. Simon Hradecky. Accident: Singapore B773 en route on Jun 27th 2016, engine fuel leak into engine oil system The Aviation Herald, retrieved 21 July 2017^
  169. Harro Ranter. Accident Boeing 777-312ER 9V-SWB, Monday 27 June 2016 asn.flightsafety.org, retrieved 27 December 2024^
  170. Alfred Chua. Over-rotation led to Singapore Airlines 737 tail-strike in Kathmandu Flight Global^
  171. Harro Ranter. Tailstrike Serious incident Boeing 737-8SA (WL) 9V-MGL, Friday 6 May 2022 asn.flightsafety.org, retrieved 31 December 2024^
  172. Air Navigation (121 — Commercial Air Transport by Large Aeroplanes) Regulations 2018 Attorney-General's Chambers of Singapore, retrieved 8 October 2023^
  173. Transport Safety Investigation Bureau (TSIB). Final Report, B777-300ER (9V-SWH) Low on Final Reserve Fuel 25 September 2023, retrieved 8 October 2023^
  174. Greg Waldron. SIA 777 made missed approach, two go-arounds after declaring fuel emergency FlightGlobal, DVV Media International Limited, 3 October 2023, retrieved 8 October 2023^
  175. Yufeng Kok. CAAS flags 'shortcomings' in 2022 incident where SIA jet forced to land in Batam with very low fuel The Straits Times, SPH Media Limited, 8 October 2023, retrieved 8 October 2023^
  176. Joel Guinto, Simon Fraser. One dead as London-Singapore flight hit by turbulence BBC, 21 May 2024, retrieved 22 May 2024^