Glassbox

Glassbox is an Israeli software company that provides digital analytics and tools to monitor user interactions on websites and mobile applications.[1][2] Its platform captures, analyzes, and replays user sessions, supporting over one trillion digital interactions annually.[3]

History

Glassbox was founded in 2010 by Yoav Schreiber, Yaron Gueta, and Hanan Blumstein in Israel. By October 2018, the company had raised US$32.5 million in funding, including investment from Updata Partners, which received two seats on the company's board.[4]

In April 2020, Glassbox raised US$40 million in Series C funding to expand its analytics capabilities.[5] Later that year, the company acquired UK-based analytics firm SessionCam to accelerate its expansion in Europe.[6]

In June 2021, Glassbox went public on the Tel Aviv Stock Exchange, raising approximately $100 million at a valuation of $500 million.[7]

In 2024, Glassbox was acquired by the private equity firm Alicorn, becoming privately held once again.[8]

In 2025, Glassbox acquired Anodot, a leader in anomaly detection software, expanding its AI capabilities for proactive digital experience analytics.[9]

Products

Glassbox's cloud-based platform captures 100% of digital customer sessions across web and mobile channels, enabling real-time analysis of user behavior, friction points, and accessibility barriers.

In 2023, the company introduced GIA, an AI-powered assistant that integrates ChatGPT technology to allow users to search and summarize customer sessions using natural language.[10]

In 2024, Glassbox launched Voice of the Silent, an AI capability that identifies behavioral patterns among users who did not leave feedback, helping brands uncover hidden sentiment and improve digital experiences.[11]

In 2025, Glassbox released a unified accessibility analytics tool to help enterprises measure and improve WCAG compliance directly within the platform.[12]