SAP Concur

SAP Concur is an American enterprise software brand that provides cloud-based travel, expense, and invoice management services. The business was founded in 1993 as Concur Technologies by Mike Hilton and brothers Rajeev and Steve Singh. It developed from an early application-service-provider model into a large software-as-a-service platform designed to digitize processes that traditionally depended on paper receipts, manual expense reports, travel desks, spreadsheets, and sequential approvals. The brand's core proposition is the coordination of employee travel and spending data in one managed environment. Concur Travel supports corporate travel search and booking, while Concur Expense helps employees capture receipts, prepare expense reports, apply company policies, and submit claims for review. Concur Invoice addresses accounts-payable workflows by helping organizations receive, process, approve, and manage supplier invoices. These capabilities can be connected with enterprise-resource-planning, accounting, payment, human-resources, travel-supplier, and other business systems. Concur's customer base has included businesses and other organizations seeking greater visibility into employee spending, stronger policy compliance, faster reimbursement, and more efficient administration. Its international footprint has included offices and operations in the United States, Europe, Asia, and Australia, with the Bellevue, Washington headquarters serving as a principal corporate location. The platform's positioning is primarily business-to-business: it sells operational software to organizations rather than consumer travel or personal-finance services. A major turning point came in September 2014, when SAP SE agreed to acquire Concur Technologies for approximately US$8.3 billion. The transaction was completed on December 4, 2014, and Concur became part of SAP. The acquisition brought Concur's travel-and-expense capabilities into SAP's broader enterprise software portfolio while preserving SAP Concur as a recognizable market-facing brand. The company subsequently continued operating as a SAP business focused on travel, expense, and related spend-management workflows. Leadership changes have included Mike Eberhard serving as company head from November 2016 until April 2019, when he stepped down and Jim Lucier became president. In August 2018, the United States Department of Defense announced a partnership with SAP Concur to update the Defense Travel System used by active-duty, reserve, and civilian personnel. This engagement illustrated the platform's extension beyond ordinary commercial expense administration into large-scale public-sector travel operations. Today, SAP Concur is best understood as a specialized enterprise SaaS brand within SAP. Its products are used to connect employee travel booking, corporate card and receipt data, expense reporting, invoice administration, approvals, compliance controls, and financial reporting. The brand competes in the broader travel-and-expense and spend-management software market, with its differentiation tied to SAP's enterprise ecosystem, global reach, integrations, and established product suite.

Concur Technologies was established in 1993 by Mike Hilton and brothers Rajeev and Steve Singh. The company entered the business-software market with a focus on automating administrative processes associated with corporate travel and employee expenses. Its development reflected the wider movement from internally maintained systems and paper-based administration toward hosted applications delivered over the internet. Over time, Concur expanded its software scope beyond basic expense reporting. Its platform came to encompass corporate travel booking, employee expense submission, receipt handling, approval workflows, policy enforcement, invoice processing, and connections to financial and enterprise systems. This broader suite allowed customers to manage related spending processes through a common cloud environment and helped establish the company as a specialist in travel-and-expense management. The company was headquartered in Bellevue, Washington, and developed an international presence with additional offices in the United States and locations in Asia, Australia, and Europe. Its customers included organizations with formal travel policies, distributed workforces, significant employee travel, or complex reimbursement and accounts-payable requirements. The brand's software-as-a-service model enabled customers to access the platform without operating all of the underlying application infrastructure themselves. In September 2014, SAP SE announced an agreement to acquire Concur Technologies for approximately US$8.3 billion. The acquisition was completed on December 4, 2014. Following the transaction, Concur became part of SAP and was presented as SAP Concur, combining the established Concur name with SAP's corporate identity and enterprise-software portfolio. The business continued to focus on travel, expense, and invoice workflows while benefiting from its position within the larger SAP ecosystem. Leadership later changed when Mike Eberhard, who had headed the company from November 2016, stepped down in April 2019. Jim Lucier replaced him as president. Public information identified the change as a management transition rather than a change in ownership or the brand's core business direction. SAP Concur also expanded its relevance in public-sector operations. In August 2018, the United States Department of Defense announced that it was partnering with SAP Concur to update the Defense Travel System used by active-duty, reserve, and civilian personnel. The announcement demonstrated the use of the company's capabilities in a large and administratively complex government travel environment. The modern SAP Concur brand represents a mature enterprise SaaS portfolio centered on business travel and spend administration. Concur Travel addresses booking and travel management; Concur Expense supports receipt capture, expense reporting, approvals, and policy controls; and Concur Invoice supports supplier-invoice workflows. These products can be integrated with corporate finance, payment, accounting, human-resources, and travel-industry systems. As an SAP-owned brand, SAP Concur remains positioned as a global provider of connected travel and expense management rather than as an independent public company.

1. 2019Jim Lucier becomes president

   Jim Lucier replaces Mike Eberhard as president after Eberhard steps down in April.

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2. 2018Defense Travel System partnership announced

   The U.S. Department of Defense announces a partnership with SAP Concur to update the Defense Travel System.

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3. 2016Mike Eberhard becomes company head

   Mike Eberhard begins serving as head of the company.

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4. 2014SAP announces acquisition agreement

   SAP SE agrees to acquire Concur Technologies for approximately US$8.3 billion.

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5. 2014Acquisition is completed

   SAP completes its acquisition of Concur Technologies on December 4, bringing the business into the SAP group.

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6. 1993Concur Technologies is founded

   Mike Hilton and brothers Rajeev and Steve Singh co-found the company that later becomes SAP Concur.

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Cloud-based business travel, expense, and invoice management for organizations seeking automated workflows, policy controls, integrations, and consolidated visibility into employee and supplier spending.

• Concur TravelBusiness travel management

  Concur Travel is the business-travel component of the SAP Concur portfolio. It supports corporate travel search and booking within organizational policies and can connect travel activity with related expense and reporting workflows. The product is intended to give employers greater visibility into business trips while helping travelers and travel administrators manage reservations and compliance through a centralized cloud service.

• Concur ExpenseExpense management

  Concur Expense helps employees record business spending, capture or submit receipts, prepare expense reports, and route them through approval processes. For employers, it is designed to apply expense policies, improve reporting, reduce manual administration, and connect employee spending information with financial and payment systems. It is one of SAP Concur's principal flagship offerings.

• Concur InvoiceInvoice management

  Concur Invoice addresses supplier-invoice and accounts-payable workflows. It helps organizations receive, organize, route, approve, and manage invoices in a digital environment, with the objective of reducing paper handling and improving visibility over obligations and approval status. The product complements Concur's employee travel and expense capabilities by extending spend management to supplier payments.

• 2018Defense Travel System modernization partnershipStrategy

  The U.S. Department of Defense sought to update the travel system used by military and civilian personnel.

  What changed. The Department of Defense announced a partnership with SAP Concur for the Defense Travel System.

  Aftermath. The partnership extended SAP Concur's documented role into a large-scale public-sector travel-management environment.

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• 2014SAP chooses to acquire Concur TechnologiesM&A

  SAP sought to add a substantial cloud travel-and-expense business to its enterprise software portfolio.

  What changed. SAP agreed in September 2014 to acquire Concur Technologies for approximately US$8.3 billion, with completion on December 4, 2014.

  Aftermath. Concur became an SAP-owned business and continued under the SAP Concur brand.

  Transaction value. Approximately US$8.3 billion (Announced September 2014; completed December 4, 2014)

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• 2019Mike Eberhard steps down and Jim Lucier becomes president

  Mike Eberhard left the company-head role in April 2019 and was replaced by Jim Lucier as president.

  Leadership change
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• 2018U.S. Department of Defense partners with SAP Concur on Defense Travel System modernization

  The Department of Defense announced a partnership with SAP Concur to update the Defense Travel System used by active-duty, reserve, and civilian personnel.

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• 2014SAP agrees to acquire Concur Technologies for approximately $8.3 billion

  SAP SE agreed to acquire Concur Technologies in September 2014 in a transaction valued at approximately US$8.3 billion.

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• 2014SAP completes acquisition of Concur Technologies

  The acquisition of Concur Technologies by SAP was completed on December 4, 2014, bringing the travel-and-expense software business into the SAP group.

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1. SAP Concur
2. SAP Concur official website