Proximus Group

Proximus Group is a Belgian provider of telecommunications, digital infrastructure, information and communications technology, cybersecurity, media, and international communications services. Its principal consumer-facing brand in Belgium is Proximus, while the group also operates brands including Scarlet and Mobile Vikings. In Luxembourg, its activities include Tango and Telindus Luxembourg, and its business-services footprint extends into the Netherlands through Telindus Netherlands. International operations include BICS, Route Mobile, and Telesign, which provide carrier connectivity, application-to-person communications, authentication, messaging, and related digital-communications services. The group traces its institutional origins to the development of Belgium's public telephone and telegraph system. The Régie des Télégraphes et Téléphones, commonly known as RTT, was created as an autonomous public company in 1930. After decades of state-led network expansion, debt accumulation, political influence, and the disruption caused by the two world wars, Belgium reorganized the telecommunications sector in the early 1990s. In 1992, RTT was replaced by Belgacom PLC, an autonomous public-sector company operating under a management contract with the Belgian state. Belgacom expanded beyond fixed telephony as European telecommunications markets liberalized. Its mobile business was launched under the Proximus name in 1994, initially through Belgacom Mobile. The group subsequently developed internet access, international carrier services, television, mobile data, enterprise networking, and managed ICT. Key steps included the creation of Belgacom International Carrier Services in 1997, the acquisition of internet provider Skynet in 1998, the launch of broadband services, and the introduction of digital television in the mid-2000s. The acquisition of Telindus in 2006 significantly strengthened the group’s business-networking, systems-integration, and ICT capabilities. Belgacom was listed on the stock market in March 2004, while the Belgian government retained majority control. During the following decade, the group pursued convergence through fixed-mobile packages, television, broadband, mobile communications, and enterprise services. It introduced 3G and 4G services, expanded in Luxembourg, acquired or developed retail and technology businesses, and invested in cybersecurity, application development, mobility, and cloud-related capabilities. A major identity change took place between 2014 and 2015. The Proximus name, previously associated primarily with mobile communications, became the commercial brand for the group’s fixed, mobile, internet, television, and IT offerings in Belgium. In April 2015, shareholders approved changing the legal company name from Belgacom to Proximus, effective 22 June 2015. The group retained separate brands such as Scarlet and continued to build an international portfolio through businesses such as BICS and Telesign. The group’s strategic direction has increasingly emphasized fiber, 5G, digital platforms, cybersecurity, cloud and managed services, international communications, and ecosystem partnerships. In December 2016, it announced the Fibre for Belgium investment program, described as a multibillion-euro plan to expand high-speed fiber access for homes and businesses. Proximus also developed an ecosystem known as Proximus Accelerators, comprising technology and IT partners such as Be-Mobile, ClearMedia, Codit, Davinsi Labs, Proximus Spearit, and Telindus. Proximus Group remains active in Belgium and selected international markets. Its ownership structure continues to combine public control with public-market ownership: at the end of 2023, the Belgian State owned 53.51%, Proximus held 4.56% in treasury shares, and 41.93% was free float. The group therefore combines the characteristics of a formerly state-operated national network utility, a publicly listed Belgian telecom operator, and an internat…

Belgian telecommunications history began with government involvement in telephone services in the late nineteenth century. A telephone line was installed in Parliament in 1879, and by 1896 the sector had effectively come under state ownership. The Régie des Télégraphes et Téléphones, or RTT, was established on 19 July 1930 as an autonomous public company responsible for national telegraph and telephone services. The network was damaged during the First and Second World Wars, requiring extensive public investment. Subscriber numbers grew rapidly after the Second World War, rising from roughly 350,000 in 1946 to more than one million by 1965. RTT became an important vehicle for technological modernization and employment policy, but political intervention, large investment requirements, accumulated debt, and the economic crisis of the 1970s created structural and financial pressure. The company was also associated with the RTT corruption scandal, which contributed to its troubled reputation and intensified demands for reform. European telecommunications liberalization led Belgium to reorganize the sector. The Law of 21 March 1991 created a new model of autonomous public enterprise, and RTT was replaced in 1992 by Belgacom PLC. The company operated under a management contract with the state, gaining greater commercial autonomy while continuing to provide defined public services. Belgacom launched its Proximus mobile network in 1994 through Belgacom Mobile. In 1996, the state sold a substantial minority position to the ADSB Telecommunications consortium, although public ownership remained important. Belgacom broadened its activities as competition increased. Belgacom International Carrier Services was created in 1997, and the company acquired Skynet in 1998, helping establish a major Belgian internet-access and web-portal business. Broadband and mobile services became central growth areas. In 2001, the BeST restructuring plan divided operations into four business units and involved workforce reductions, retraining, and other employment changes. A new brand identity in 2003 preceded Belgacom’s stock-market listing on 22 March 2004. The offering provided capital for broadband and fiber development. The group then pursued convergence. Belgacom TV was launched in 2005, adding television to fixed telephony, mobile communications, and broadband. The acquisition of Telindus in 2006 strengthened enterprise ICT, network integration, and managed services. The group acquired the remaining minority stake in Proximus from Vodafone, introduced bundled packs in 2007, and expanded into value-brand and Luxembourg operations through Scarlet and Tango-related transactions in 2008. From 2010 onward, Belgacom integrated several subsidiaries into a single legal entity and developed multi-device television, mobile internet, content, and Wi-Fi partnerships. The group launched 4G in Belgium in 2012, expanded its mobile spectrum position, acquired The Phone House chain, and introduced additional consumer and business packages. It also explored mobile payments through Sixdots, a joint initiative with other Belgian operators and banks that was later discontinued. Dominique Leroy became chief executive in 2014 and promoted the Fit for Growth strategy. The group progressively retired Belgacom as its commercial identity in Belgium, using Proximus for fixed, mobile, internet, television, and IT services from autumn 2014. Shareholders approved the legal name change to Proximus in April 2015, effective 22 June. Separate brands, including Scarlet, remained in use. The group’s later strategy emphasized fiber, 4G and 5G, cybersecurity, mobility, cloud, application development, and international communications. In 2016, Proximus announced Fibre for Belgium, a multibillion-euro investment plan. It established Be-Mobile, acquired or invested in businesses such as Davinsi Labs and Unbrace, and expanded its technology ecosystem. In 2017, BICS completed the acquisition of Telesign. Further acquisitions and partnerships in 2018 included Umbrio, ION-IP, and CODit, reinforcing analytics, managed security, cloud, and integration capabilities. Today, Proximus Group combines a Belgian consumer and business telecom operator with international carrier and digital-communications businesses. Its Belgian portfolio includes Proximus, Scarlet, and Mobile Vikings; Luxembourg operations include Tango and Telindus Luxembourg; and international activities include BICS, Route Mobile, Telesign, and Telindus Netherlands. The Belgian State remained the majority shareholder at the end of 2023, while the remainder of the equity was held as treasury shares or traded publicly.

1. 2017Telesign joins the group

   BICS completes its acquisition of Telesign.

   Source
2. 2016Fibre for Belgium is announced

   Proximus announces a multibillion-euro fiber deployment program.

   Source
3. 2015Belgacom becomes Proximus

   The legal company name changes from Belgacom to Proximus on 22 June.

   Source
4. 2012Belgian 4G network launches

   Proximus introduces Belgium’s first 4G network.

   Source
5. 2006Telindus is acquired

   The acquisition expands the group’s enterprise ICT and systems-integration capabilities.

   Source
6. 2004Belgacom becomes publicly listed

   Belgacom completes its initial public offering on 22 March.

   Source
7. 1997BICS is established

   Belgacom creates its international carrier-services business, later known as BICS.

   Source
8. 1994Proximus mobile service launches

   Belgacom launches its mobile network under the Proximus name.

   Source
9. 1992Belgacom replaces RTT

   The Belgian telecommunications sector is reorganized and RTT is replaced by Belgacom PLC.

   Source
10. 1930RTT is established

    Belgium creates the Régie des Télégraphes et Téléphones as an autonomous public telecommunications company.

    Source

A Belgian national telecommunications leader extending into fiber infrastructure, convergent consumer services, enterprise ICT, cybersecurity, and international digital communications.

• Proximus telecommunications servicesConsumer telecommunications1994

  The main Belgian brand provides mobile voice, messaging and data, fixed telephony, broadband, fiber, television, and convergent packages. Its offer has evolved from a mobile network brand into the group’s principal commercial identity for consumer and selected business communications.

• ScarletValue telecommunications

  Scarlet is a Belgian value-oriented brand within the group. It offers more price-focused fixed, mobile, internet, and television propositions, including the TRIO triple-play package. The brand remains distinct from the main Proximus identity.

• TangoTelecommunications

  Tango is the group’s Luxembourg telecommunications brand, serving consumer and business customers with mobile, fixed, internet, and related communications products.

• BICSInternational carrier services1997

  BICS provides international carrier connectivity, roaming, messaging, signaling, and communications-enablement services for mobile operators, enterprises, and digital platforms. It is a major vehicle for the group’s international wholesale communications activity.

• TelesignDigital communications and authentication

  Telesign provides communications, phone-number intelligence, authentication, and identity-related services for digital businesses. It became part of the group through BICS’s acquisition in 2017.

• TelindusEnterprise ICT

  Telindus delivers business connectivity, managed networks, cloud, data-center, systems-integration, and professional ICT services in Belgium, Luxembourg, the Netherlands, and other markets.

• 2016Fibre for Belgium

  Belgium

  Proximus announced a large-scale fiber program intended to extend high-speed fixed connectivity to Belgian households and businesses.

  Outcome. Fiber deployment began in several Belgian cities in 2017.

  Source
• 2014Bye-bye Belgacom, hello Proximus

  Belgium

  The group progressively replaced Belgacom with Proximus as the commercial master brand for fixed, mobile, internet, television, and IT services.

  Outcome. The corporate name was legally changed to Proximus in 2015, while brands such as Scarlet were retained.

  Source

• 2017BICS acquisition of TelesignM&A

  The group sought to expand its international communications and digital-platform capabilities.

  What changed. BICS completed the acquisition of Telesign.

  Aftermath. The transaction broadened the group’s presence in authentication, messaging, and communications-enablement services.

  Source
• 2016Fiber investment programStrategy

  Growing demand for high-speed fixed connectivity and competition from other broadband technologies increased the importance of fiber infrastructure.

  What changed. Proximus announced Fibre for Belgium, a multibillion-euro plan to deploy fiber to homes and businesses.

  Aftermath. Deployment began in seven Belgian cities in 2017 and became a central part of the group’s infrastructure strategy.

  Announced investment program. €3 billion announced program (2016 announcement)

  Source
• 2015Legal renaming from Belgacom to ProximusStrategy

  The group had already begun using Proximus as the commercial identity for a broad range of Belgian services.

  What changed. Shareholders approved changing the legal company name to Proximus, effective 22 June 2015.

  Aftermath. Proximus became the group’s principal Belgian corporate and commercial identity, while selected portfolio brands continued separately.

  Source
• 2001BeST restructuring planStrategy

  Belgacom faced a more competitive market and pressure to reorganize its operations.

  What changed. The company divided activities into four business units and implemented workforce-related measures including departure options, part-time work, and retraining.

  Aftermath. The plan reshaped the organization and had significant consequences for employees during 2002.

  Source

• RTT scandalControversy

  The former Belgian state telecommunications company RTT was associated with a corruption scandal during the period preceding its restructuring and replacement by Belgacom. The available reference material does not establish a single precise year for the scandal.

  Source

• 2017BICS completes the acquisition of Telesign

  The international carrier business added Telesign, strengthening the group’s communications-platform and authentication activities.

  M&A
  Source
• 2017Proximus discontinues its telegram service

  The group ended its telegram service after more than 150 years of operation.

  Other
  Source
• 2016Proximus announces Fibre for Belgium

  The group announced a multibillion-euro fiber investment program intended to expand high-speed access for Belgian homes and businesses.

  Other
  Source
• 2015Belgacom legally changes its name to Proximus

  Shareholders approved the legal renaming of Belgacom to Proximus, effective 22 June 2015.

  Other
  Source
• 2014Belgacom begins transition to the Proximus master brand

  The group announced that Proximus would become the commercial identity for its Belgian fixed, mobile, internet, television, and IT products.

  Campaign
  Source
• 2012Proximus launches Belgium's first 4G network

  The group introduced commercial 4G mobile connectivity in Belgium and expanded next-generation mobile services in Luxembourg.

  Product generation
  Source
• 2011Belgacom launches TV Everywhere

  The television service was extended across televisions, computers, tablets, and smartphones.

  Product launch
  Source
• 2008Belgacom acquires Scarlet and Tango activities

  The group expanded its Belgian value-brand portfolio and its Luxembourg presence through transactions involving Scarlet and Tango.

  M&A
  Source
• 2007Belgacom introduces convergent packs

  Belgacom and Proximus began marketing bundled fixed, mobile, internet, and television services.

  Product launch
  Source
• 2006Belgacom acquires Telindus

  The acquisition expanded the group’s enterprise networking, integration, and ICT-services capabilities.

  M&A
  Source
• 2005Proximus introduces Belgium's first public 3G service

  The Proximus mobile business made 3G services available to Belgian customers.

  Product generation
  Source
• 2004Belgacom is listed on the stock market

  Belgacom completed its initial public offering while the Belgian government remained the majority shareholder.

  Other
  Source
• 1994Proximus launches its mobile network under the Proximus name

  Belgacom launched a mobile network and commercial service under the Proximus brand.

  Product launch
  Source

1. Proximus Group