OpenCounter
OpenCounter is a modern permitting and licensing software platform that helps applicants answer pre-application questions and streamlines staff processes.
Last updated September 2, 2026
Overview
OpenCounter is a permitting and licensing software platform that provides permit discovery tools for applicants and staff. It offers Business, Residential, and Special Events Portals, as well as ZoningCheck, to help users understand requirements and fees. The company was started in 2013 with a mission to streamline the permitting process for citizens and save staff time.
History
OpenCounter started in 2013 with a simple mission: to build a new form of permitting and licensing software to streamline the process for citizens and save staff time at City Hall. Over the years, regulations around land use and permitting have grown increasingly complex, leading to questions and frustration from applicants. OpenCounter assembled a team of government innovators and Silicon Valley technologists to build an advanced permitting and licensing engine. Today, the company works with some of the largest cities in the country, saving hundreds of thousands of hours of staff time.
Products and positioning
Business Portal
Helps entrepreneurs understand the costs and requirements of starting a business.
Residential Portal
Shows homeowners how to stay in compliance on home improvement projects.
Special Events Portal
Guides event planners through the process of organizing large-scale events in public spaces.
ZoningCheck
Helps applicants understand zoning requirements.
Flagship businesses
- Business Portal
- Residential Portal
- Special Events Portal
- ZoningCheck
Sources
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