NowPatient

NowPatient is a digital health platform and online pharmacy brand serving users in the United Kingdom and the United States. Its principal product is a Class I software as a medical device available through Apple and Android applications as well as a desktop web browser. The platform combines access to online pharmacy services with virtual-care functions, health information, medication support, and tools intended to help users manage ongoing health needs. The service is designed to connect patients with healthcare professionals and prescription services without requiring every interaction to take place in a physical practice or pharmacy. Its reported functions include access to general practitioners, online consultations, treatment support, prescription services, medication reminders, and information about medicines and health conditions. The platform has also incorporated AI-supported health tools and continuous monitoring features intended to identify or track health risks. A remote blood-pressure function allows readings to be incorporated into the virtual-care workflow, supporting clinician review and, where appropriate, remote prescribing of National Health Service or private medicines. In England, NowPatient has been approved to provide online services for patients registered with participating GP surgeries. These services include a range of online health and prescription functions. The platform has also been trialled by groups of NHS practices, including five practice groups and one additional large practice, reflecting its positioning as infrastructure that may help primary-care providers handle demand and extend access to routine services. NowPatient operates in a market shaped by pressure on primary-care capacity, increased adoption of online pharmacy services, and the expansion of remote monitoring. Its proposition is therefore broader than a conventional medicine-delivery website: it combines pharmacy fulfilment and digital patient tools with telehealth and clinician-facing capabilities. The brand is licensed by the United Kingdom's Medicines and Healthcare products Regulatory Agency as a Class I software as a medical device. The current NowPatient business followed the acquisition of the platform by Infohealth Ltd in May 2020. Infohealth is described as a licensed online pharmacy based in Harrow, London. After the acquisition, NowPatient was redeveloped as an AI-oriented and more accessible digital health platform. This development occurred after the administration of the separate Now Healthcare Group, a former health technology company that had provided digital GP services and whose corporate entity was formally dissolved in November 2023. The dissolution of Now Healthcare Group should not be treated as evidence that the NowPatient brand itself was discontinued; available reference material describes NowPatient as continuing under Infohealth ownership. NowPatient's principal positioning is convenience and expanded access: patients can use a mobile or browser-based service to obtain health information, seek remote clinical support, manage medicines, and access pharmacy-related services. At the same time, its NHS and monitoring integrations give it a role in supporting healthcare organisations as well as individual users. Publicly available information does not establish a complete corporate history, executive roster, financial profile, or detailed product-revenue breakdown for the brand.

NowPatient is presented in public reference material as a digital health and online pharmacy platform based in Coulsdon, London. It is available through mobile applications for Apple and Android devices and through a desktop browser. The service combines online pharmacy functions with telehealth, prescription access, medication reminders, health information, treatment support, and tools for managing chronic conditions and monitoring health risks. The platform operates within the United Kingdom and United States markets. In the United Kingdom, it has been licensed by the Medicines and Healthcare products Regulatory Agency as a Class I software as a medical device. It has also been approved to provide online health and prescription services for patients registered with GP surgeries in England. Public descriptions indicate that its virtual-care platform was trialled by multiple groups of National Health Service practices, including five practice groups and one additional large practice. This places NowPatient within the broader effort to use digital systems to expand primary-care access and reduce demand on overstretched physical services. A notable technical development was the incorporation of remote blood-pressure readings into the virtual-care platform. The feature allows measurements to be made outside a conventional consultation and made available to clinicians. In suitable cases, this can support remote prescribing of NHS or private medicines. Other described functions include AI-powered health tools, continuous monitoring for health risks, medication management, and support for users dealing with longer-term health conditions. The platform's ownership changed in May 2020, when it was acquired by Infohealth Ltd, a licensed online pharmacy based in Harrow, London. Infohealth subsequently redeveloped NowPatient as an AI-driven and more accessible platform. The acquisition is also significant because it occurred during the collapse of the separate Now Healthcare Group. That company, founded in 2014 and formerly based in Salford, had delivered digital GP services, including the Aviva Digital GP service for Aviva clients. It entered administration in May 2020 after losing its Aviva contract and was formally dissolved on 12 November 2023. Now Healthcare Group and NowPatient should be treated as distinct entities, even though they appeared in the same digital-health ecosystem and the 2020 ownership transition is part of the brand's documented background. NowPatient's service model spans both consumer access and healthcare-provider support. For patients, the proposition is the ability to use a single digital channel for remote clinical contact, medicines, prescriptions, reminders, and health information. For healthcare organisations, its virtual-care and monitoring functions are intended to support remote assessment and routine management. The available material does not provide a complete chronology of product launches, a public list of executives, or financial information. The brand's present status is best described as active, with operations associated with Infohealth Ltd.

1. 2023Now Healthcare Group formally dissolved

   The separate Now Healthcare Group was formally dissolved on 12 November 2023 after entering administration in 2020.

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2. 2020Infohealth acquires NowPatient

   Infohealth Ltd acquired NowPatient in May 2020 and subsequently redeveloped it as an AI-oriented digital health platform.

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3. Remote blood-pressure monitoring integrated

   NowPatient integrated remote blood-pressure readings into its virtual-care service so clinicians could use patient measurements in remote-care and prescribing workflows.

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4. NHS online-service approval in England

   The platform received approval to provide online health and prescription services for patients registered with GP surgeries in England.

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An accessible, integrated digital health and online pharmacy platform intended to extend access to routine care, prescriptions, medication support, and remote monitoring while helping reduce pressure on physical healthcare services.

• NowPatient digital health platformDigital health and telehealth software

  The core NowPatient service is a Class I software as a medical device delivered through Apple and Android applications and a desktop browser. It provides access to online GP and telehealth functions, health information, treatment support, medication reminders, chronic-condition management, AI-supported tools, and monitoring features. It is intended to make routine healthcare interactions and medicine-related services available through a single digital channel.

• NowPatient online pharmacyOnline pharmacy and prescription services

  The online pharmacy component supports prescription-related services and access to NHS or private medicines where clinically appropriate. It is positioned alongside telehealth rather than as a standalone medicine-delivery storefront, allowing digital consultations, treatment support, medication information, and prescription workflows to operate together.

• Remote blood-pressure monitoringRemote patient monitoring

  This feature allows blood-pressure readings collected remotely to be incorporated into NowPatient's virtual-care platform. Clinicians can review the readings as part of remote care and, when appropriate, use them to inform prescribing of NHS or private medicines. The feature also supports the platform's wider emphasis on continuous monitoring and risk management.

• 2020Acquisition and redevelopment under InfohealthM&A

  NowPatient changed ownership during a period of restructuring in the digital-health sector and alongside the administration of the separate Now Healthcare Group.

  What changed. Infohealth Ltd acquired NowPatient in May 2020 and redeveloped the platform around AI-supported and accessible digital health services.

  Aftermath. The brand continued as an online pharmacy and virtual-care platform associated with Infohealth Ltd.

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• Addition of remote blood-pressure monitoringProduct launch

  Remote measurements can support virtual assessment and reduce the need for every monitoring interaction to occur in a physical healthcare setting.

  What changed. NowPatient integrated remote blood-pressure readings into its virtual-care platform for clinician review.

  Aftermath. The feature expanded the platform beyond consultations and prescriptions into remote monitoring and digitally supported prescribing workflows.

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• 2020Infohealth acquires NowPatient and begins platform redevelopment

  Infohealth Ltd acquired NowPatient in May 2020 and redeveloped the service as an AI-oriented digital health and online pharmacy platform.

  M&A
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• 2020Now Healthcare Group enters administration after loss of Aviva contract

  The separate Now Healthcare Group entered administration in May 2020 following the loss of its Aviva contract. The company was subsequently formally dissolved on 12 November 2023.

  BankruptcyOther
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• NowPatient integrates remote blood-pressure readings into virtual care

  The platform added remote blood-pressure readings to its virtual-care workflow, enabling clinicians to review measurements and support remote prescribing decisions.

  Product launchOther
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• NowPatient online services approved for eligible NHS patients in England

  NowPatient was approved to provide online health and prescription services for patients registered with GP surgeries in England.

  Regulation
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1. Nowpatient
2. NowPatient official website