News operation
For most of its history, WPTZ's newscasts have been a distant second in the ratings behind long-dominant WCAX-TV. Traditionally, it focused more on the North Country and New York State, while WCAX and WVNY/WFFF tend to cover more from Vermont. In order to cover that state, from the mid-1990s to July 2019,[10] WPTZ operated secondary facilities known as the Vermont Bureau on Roosevelt Highway (US 2/US 7) in Colchester. At one point, there had been more general assignment reporters based at the main studios in Plattsburgh. However, in more recent times, additional reporters based at the Vermont Bureau have been hired.
Throughout the 1980s and 1990s, WNNE operated its own news department and aired local newscasts. This was progressively cut back after being bought by Heritage, eventually resulting in the elimination of a full news operation in 2007. Later, the only visual difference between the stations were different channel bugs during newscasts. Occasionally when WNNE had technical problems, WPTZ's logo peeked through.
In addition to the Upper Valley and Vermont bureaus, WPTZ airs national news from Hearst Television's Washington, D.C. bureau. It employs several reporters who give live reports to the various Hearst affiliates.
Although WPTZ and WNNE do not own or operate weather radars of their own, they use live NOAA National Weather Service radar data from several regional sites. It is presented on-screen in a forecasting system known as "First Alert Storm Tracker" (powered by the Super Doppler Network). With the departure of Thom Hallock (whose contract was not renewed by station) on November 23, 2007, WPTZ was left with an all-woman weeknight anchor team. That changed with the arrival of Gus Rosendale. He left WPTZ in 2005 to report at sister station WTAE-TV in Pittsburgh. George Mallet was hired to take his place shortly thereafter.
In August 2009, the station introduced a new format and title to its weeknight newscast at 11. The re-formatted show called NewsChannel 5 Nightcast features more fast-paced and edgier news. Despite its logo which includes "HD", the newscasts were aired in pillar-boxed 4:3 standard definition and it was the only station in the market to not have upgraded local news to high definition. WPTZ was one of six remaining stations owned by Hearst that has yet to make the upgrade to 16:9 enhanced definition widescreen or full HD, until on April 26, 2011, when WPTZ started airing newscasts in widescreen. However, unlike the newscasts on WCAX-TV and WFFF-TV/WVNY, the WPTZ newscasts at the time were not in true HD—just SD widescreen. In August 2013, WPTZ started airing the area's very first weekend morning news. NewsChannel 5 Today airs on Saturdays from 5 to 7 a.m. and on Sundays from 6 to 8 a.m. This beats WCAX-TV, which had previously announced that they would add weekend morning news.
In April 2014, the station announced they were going to revamp their set. After a few weeks of broadcasting from a temporary set put together in the newsroom, the new set debuted. The old set was completely removed and a new set was constructed by FX Group. The set was a major departure from their prior set, which debuted in 2006. One major change made was the elimination of the newsroom as the backdrop for the anchor desk. Also on September 29, 2014, WPTZ debuted a nightly 10 p.m. newscast which airs on both WNNE and WPTZ-DT3 simultaneously.[23]
On June 20, 2016, WPTZ debuted a half-hour noon newscast, became the second television station in the Champlain Valley complete with a 10-minute newscast on WCAX-TV, coinciding with the cancellation of FABLife.[24] On August 2, 2016, following the station rebrand itself as "NBC 5", the newscast branding was now named as NBC 5 News.
In August 2018, WPTZ's Upper Valley bureau moved from White River Junction to a new space on Mechanic Street in Lebanon, New Hampshire.[25] On July 27, 2019, WPTZ's Vermont facilities moved from Colchester to South Burlington; the station's newscasts were concurrently relocated to the new facility from the Plattsburgh studio.[10] To coincide with the aforementioned relocation to the new South Burlington facilities, WPTZ became the last station in the market to broadcast newscasts in high definition.
- Jeanne Moos — became WPTZ's first female correspondent in 1976 (now reporter for CNN)
- Chris Ortloff (early-1980s; served in the New York State Assembly from 1986 until 2007; Ortloff pled guilty to felony charge of online enticement of minors on December 24, 2008, and was sentenced on April 23, 2009)