21st century
Bloomberg named it "the world's most profitable spy organization".[27] According to an Information Week piece from 2002, Booz Allen had "more than one thousand former intelligence officers on its staff."[19] According to its own website, the company employs more than 10,000 personnel who have cleared TS/SCI background checks.[28]
In 2006, at the request of the Article 29 Working Party (an advisory group to the European Commission), the American Civil Liberties Union (ACLU) and Privacy International (PI) investigated the U.S. government's SWIFT surveillance program, and Booz Allen's role therein. The ACLU and PI filed a memo at the end of their investigation, which called into question the ethics and legality of a government contractor (in this case Booz Allen) acting as auditors of a government program, when that contractor is heavily involved with those same agencies on other contracts. The basic statement was that a conflict of interest may exist. Beyond that, the implication was also made that Booz Allen may be complicit in a program (electronic surveillance of SWIFT) that may be deemed illegal by the European Commission.[29][30]
A June 28, 2007 article in The Washington Post related how a United States Department of Homeland Security contract with Booz Allen increased from $2 million to more than $70 million through two no-bid contracts, one occurring after the DHS's legal office had advised DHS not to continue the contract until after a review. A Government Accountability Office (GAO) report on the contract characterized it as not well-planned and lacking any measure for assuring valuable work to be completed.[31] Elaine Duke, the department's chief procurement officer, acknowledged the problems with the Booz Allen contract, but said those matters have been resolved. She defended a decision to issue a second no-bid contract in 2005 as necessary to keep an essential intelligence operation running until a competition could be held.[31]
In 2008, the commercial arm of Booz Allen split off to form Booz & Company. In 2013, Booz & Company was acquired by PwC and renamed as Strategy&. Since then, Booz Allen has re-entered commercial markets. In 2010, Booz Allen went public with an initial public offering of 14,000,000 shares at $17 per share.[32][33] In 2012, Booz Allen purchased the Defense Systems Engineering & Support division of ARINC, adding approximately 1,000 new employees to its roster.[34] In 2014, Booz Allen acquired Epidemico.[9][35]
On July 11, 2011[36][37] the group Anonymous, as part of its Operation AntiSec,[38] hacked into Booz Allen servers, extracting e-mails and non-salted passwords from the U.S. military. This information and a complete dump of the database were placed in a file shared on The Pirate Bay.[39] Despite Anonymous' claims that 90,000 emails were released, the Associated Press counted only 67,000 unique emails, of which only 53,000 were military addresses. The remainder of the addresses came from educational institutions and defense contractors.[40] Anonymous also said that it accessed four gigabytes of Booz Allen source code and deleted those four gigabytes. According to a statement by the group, "We infiltrated a server on their network that basically had no security measures in place."[41]
In June 2012, Booz Allen expanded its operations in North Africa and the Middle East, with initial plans to add operations in Kuwait, Oman, Qatar, United Arab Emirates. It planned to later add operations to Bahrain, Saudi Arabia, and Turkey, during a time when those countries, as stated by Jill R. Aitoro of the Washington Business Journal, were "recover[ing] from the turmoil associated with the Arab Spring".[45] The Booz Allen employee base, when it was a part of Booz & Company, had long-term relationships with many North African and Middle Eastern countries; Booz Allen had split from Booz & Company.[45]
In June 2013, Edward Snowden—at the time a Booz Allen employee[46] contracted to projects of the National Security Agency (NSA)—publicly disclosed details of classified mass surveillance and data collection programs, including PRISM. The alleged leaks are said to rank among the most significant breaches in the history of the NSA[47] and led to considerable concern worldwide. Booz Allen condemned Snowden's leak of the existence of PRISM as "shocking" and "a grave violation of the code of conduct and core values of our firm".[48] The company fired Snowden in absentia shortly after and stated he had been an employee for less than three months at the time. Market analysts considered the incident "embarrassing" but unlikely to cause enduring commercial damage.[49] Booz Allen stated that it would work with authorities and clients to investigate the leak. Charles Riley of CNN/Money said that Booz Allen was "scrambling to distance itself from Snowden".[50] According to Reuters, a source "with detailed knowledge on the matter" stated that Booz Allen's hiring screeners detected possible discrepancies in Snowden's résumé regarding his education, since some details "did not check out precisely" but decided to hire him anyway; Reuters stated that the element which triggered these concerns, or the manner in which Snowden satisfied the concerns, were not known.
In 2013, David Sirota of Salon said that Booz Allen and parent company The Carlyle Group make significant political contributions to the Democratic Party and the Republican Party as well as individual politicians, including Barack Obama and John McCain.[53] Sirota concluded that "many of the politicians now publicly defending the surveillance state and slamming whistleblowers like Snowden have taken huge sums of money from these two firms", referring to Booz Allen and Carlyle, and that the political parties are "bankrolled by these firms".[53] According to Maplight, a company that tracked campaign donations, Booz Allen gave a total of just over $87,000 to U.S. lawmakers from 2007 to June 2013.[54] According to CNBC, these contributions resulted in a steady stream of government contracts, which puts Booz Allen in privileged position. Due to the company's important government services, “the government is unlikely to let the company go out of business. It's too connected to fail”.[55] Furthermore, the influence Booz Allen carries in Washington isn't restricted to donations, but to a large network of lobbyists and political insiders. According to government watchdog OpenSecrets, “4 out of 6 Booz Allen Hamilton lobbyists in 2015-2016 have previously held government jobs”.
In 2013, Booz Allen's Mark Herman, Stephanie Rivera, Steven Mills, and Michael Kim published the Field Guide to Data Science.[56] A second edition was published in 2015.[57] In 2017, Booz Allen's Josh Sullivan and Angela Zutavern published The Mathematical Corporation.[58]
Booz Allen helped the Government of the United Arab Emirates create an equivalent of the National Security Agency for that country. According to David E. Sanger and Nicole Perlroth of The New York Times, "one Arab official familiar with the effort" said that "They are teaching everything. Data mining, Web surveillance, all sorts of digital intelligence collection."[59] In 2013 Sanger and Perlroth said that the company "profits handsomely from its worldwide expansion".[59] Booz Allen has particularly come under scrutiny for its ties to the government of Saudi Arabia and the support it provides to the Saudi armed forces. Alongside competitors McKinsey & Company and Boston Consulting Group, Booz Allen are seen as important factors in Crown Prince Mohammed bin Salman’s drive to consolidate power in the Kingdom.[60] On the military side, Booz Allen is employing dozens of retired American military personnel to train and advise the Royal Saudi Navy and provide logistics for the Saudi Army, but denies its expertise is used by Saudi Arabia in its war against Yemen. Additionally, it also entered an agreement with the Saudi government that involves the protection and cyber-security of government ministries,[61] with experts arguing that these defensive maneuvers could easily be used to target dissidents.
In 2015, Booz Allen acquired the software development division of the Charleston, S.C. technology firm SPARC.[62][63] In 2017, Booz Allen acquired eGov Holdings.[64] In 2018, the SEC awarded both Booz Allen and Attain a $2.5 billion contract to modernize how the SEC purchases IT services.[65]
In February 2020, the company became the SEC's major provider of cybersecurity services by securing a 10-year contract worth $113 million.[66] The company was awarded $4.4 billion in U.S. Federal obligations in fiscal year 2020.[67]
Booz Allen Hamilton has faced criticism and coverage for its close ties with leaders of both major American political parties and their donations to them, as well as its longtime alliances with the militaries and surveillance entities of nations abroad.[68][69]
In 2023, Booz Allen agreed to a $377 million settlement over allegations that it had fraudulently billed the U.S. government from 2011 to 2021, one of the largest procurement fraud settlements in history, without admitting civil liability.[70] The settlement was the result of an investigation sparked by a whistleblower and former Booz Allen employee, who noticed that the firm was overbilling the U.S. government in 2016.[71] The whistleblower said that Booz Allen lowballed the cost of work done with foreign governments and corporations, then lumped the costs it incurred together with U.S. government contracts to bill to the U.S. government.[70] The whistleblower initially alerted colleagues of the overbilling, but says that she was told that the Department of Defense was "too stupid" or "not smart enough" to catch Booz Allen and recover the money.[71] She subsequently filed a qui tam lawsuit under the False Claims Act against Booz Allen.[70] A related federal criminal investigation into the company was closed without charges in 2021, while a Securities and Exchange Commission investigation is ongoing as of 2023.[70]
In 2025, Booz Allen Hamilton was one of the donors who funded the White House's East Wing demolition, and planned building of a ballroom.[72]
