Worksoft

Worksoft is a United States enterprise software company focused on automated testing and business-process assurance. Founded in 1998 and headquartered in Addison, Texas, the company develops software intended to help large organizations validate complex business processes across enterprise resource planning systems, packaged applications, web applications, and mobile software. Its tools are designed to support automation beyond conventional code-level testing, allowing business analysts and other non-developer users to participate in the creation and execution of tests. The company was established by Linda Hayes, who had previously co-founded AutoTester, Inc. Worksoft's initial development was supported by a contract with Fidelity Investments related to Year 2000 testing. This early work placed the company in the enterprise quality-assurance market, where organizations needed to assess large application estates and business processes under significant time pressure. Worksoft subsequently developed Certify, a codeless automation platform positioned around business-process testing. The product became associated particularly with automation for enterprise resource planning environments and SAP applications. Worksoft's product scope expanded beyond basic test execution. Its portfolio has included tools for business-process discovery, process capture, reporting, test execution, and documentation. This broader approach reflects the needs of large enterprises, where testing often requires an understanding of how applications, integrations, users, and operational workflows function together. Worksoft's platform is intended to help organizations identify processes, create reusable automated tests, execute them across changing application environments, and report results to technical and business stakeholders. The company strengthened its SAP-related capabilities through the 2010 acquisition of TestFactory, a software testing company specializing in SAP. Worksoft later became a portfolio company of Marlin Equity Partners, which acquired the business in 2019 for an undisclosed amount. The acquisition changed Worksoft's ownership structure but did not alter its central focus on enterprise test automation and business-process quality. Worksoft has maintained its headquarters in Addison and has also operated offices in London and Munich. Its products are aimed primarily at large organizations with complex application landscapes, particularly enterprises using SAP and other packaged business systems. The brand's positioning is therefore centered on codeless or low-code automation, business-user accessibility, enterprise-scale process coverage, and the reduction of manual effort in software quality and release validation.

Worksoft was founded in 1998 by Linda Hayes, a co-founder of AutoTester, Inc. The business began with support from a contract for Fidelity Investments involving Year 2000 testing. That initial engagement placed Worksoft in the enterprise software-quality market at a time when organizations were assessing the reliability of critical applications and business systems ahead of the millennium transition. The company developed Worksoft Certify as a codeless automation tool intended to make automated testing accessible to business analysts as well as specialist software testers and developers. Rather than requiring users to write extensive test code, the platform was designed around the automation of business processes. This approach was particularly relevant to large enterprises operating complex ERP and packaged-application environments, where test coverage must account for end-to-end workflows rather than isolated software components. Worksoft's business expanded around enterprise application testing, including SAP environments, web applications, mobile applications, and other packaged systems. Its portfolio also came to include capabilities for analyzing processes, capturing process information, executing automated tests, and producing business-oriented reports. These capabilities gave the company a broader role in application quality and process documentation than a narrowly focused test-script vendor. In 2010, Worksoft acquired TestFactory, a software testing company specializing in SAP. The transaction strengthened Worksoft's position in SAP-related automation and aligned with its focus on large enterprise application landscapes. Worksoft also received investment from Austin Ventures and Crecendo Ventures during its development as a private software company. In 2019, Marlin Equity Partners acquired Worksoft for an undisclosed amount. Worksoft continued to operate as an enterprise software provider, with its principal headquarters in Addison, Texas, and additional offices in London and Munich. Its ongoing product strategy has centered on helping organizations automate the discovery, documentation, testing, and reporting of business processes across interconnected enterprise applications.

1. 2019Acquisition by Marlin Equity Partners

   Marlin Equity Partners acquired Worksoft in a transaction whose value was not disclosed.

   Source
2. 2010Acquisition of TestFactory

   Worksoft acquired TestFactory, adding software-testing capabilities focused on SAP environments.

   Source
3. 1998Worksoft is founded

   Linda Hayes founded Worksoft, initially supported by a Fidelity Investments contract related to Year 2000 testing.

   Source

Worksoft positions itself as an enterprise-grade, codeless automation provider for business-process testing and application quality assurance. Its differentiation centers on enabling business analysts and other non-developer users to automate tests across SAP, ERP, web, mobile, and packaged applications while also supporting process discovery, documentation, execution, and reporting.

• Worksoft CertifyCodeless enterprise test automation

  Worksoft Certify is the company's principal business-process test automation platform. It is designed to automate testing across enterprise resource planning systems, web applications, mobile applications, and other packaged software. The product emphasizes codeless or business-user-oriented automation, enabling organizations to model and validate end-to-end processes without relying exclusively on conventional hand-written test scripts. It is also certified for integration with SAP applications.

• Worksoft AnalyzeBusiness-process analysis

  Worksoft Analyze is a process-oriented product in the Worksoft portfolio. It supports examination of business processes and application workflows as part of an enterprise quality and automation program. Its role complements automated testing by helping organizations understand which processes should be documented, prioritized, or validated across complex application landscapes.

• Worksoft Business Reporting ToolTest and business reporting

  The Worksoft Business Reporting Tool, also referred to as BPP in descriptions of the portfolio, is intended to turn testing and process information into reports for business and technical stakeholders. It supports communication of automation results, process coverage, and quality information in enterprise environments where testing outcomes must be shared beyond specialist engineering teams.

• Worksoft Execution SuiteAutomated test execution

  Worksoft Execution Suite is a portfolio offering focused on running automated tests across enterprise application environments. It forms part of the execution layer of Worksoft's broader automation approach, allowing organizations to validate business processes repeatedly as applications, integrations, and releases change.

• Process Capture 2.0Process discovery and documentation

  Process Capture 2.0 is designed to support the capture and documentation of business processes. By recording or organizing process information, the product helps provide a foundation for test design, process analysis, and communication between business and technology teams. It extends Worksoft's focus from test execution into process understanding and documentation.

• 2019Accept acquisition by Marlin Equity PartnersM&A

  Worksoft was an established private enterprise software company focused on automated testing and business-process quality.

  What changed. Marlin Equity Partners acquired Worksoft in a transaction with an undisclosed purchase price.

  Aftermath. Worksoft became part of Marlin Equity Partners' portfolio while continuing to operate as an enterprise automation software provider.

  Source
• 2010Acquire TestFactory to deepen SAP testing capabilitiesM&A

  Worksoft operated in a market where enterprise customers required automation for complex packaged applications, particularly SAP systems.

  What changed. Worksoft acquired TestFactory, a software testing company specializing in SAP.

  Aftermath. The acquisition expanded Worksoft's SAP-related testing capabilities and reinforced its enterprise application focus.

  Source

• 2019Marlin Equity Partners acquires Worksoft

  Marlin Equity Partners acquired Worksoft in a private transaction. The value of the deal was not disclosed.

  M&A
  Source
• 2010Worksoft acquires TestFactory

  Worksoft acquired TestFactory, a software testing company specializing in SAP, expanding its capabilities in enterprise and SAP-focused testing.

  M&A
  Source

1. Worksoft