Virgin Media O2 controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
2025
Mobile loyalty-penalty class action
The Competition Appeal Tribunal approved a UK collective claim involving Virgin Media O2 and other mobile operators. The case alleges that customers were charged for combined handset and airtime services after the handset element had been paid off. Virgin Media O2 and the other operators denied wrongdoing, and portions of the claim were struck out because of the age of the alleged conduct.