Telus Corporation

Telus Corporation is a Canadian publicly traded communications and technology holding company headquartered in Vancouver, British Columbia. Its principal Canadian operating businesses are Telus Communications, which provides fixed-line voice, broadband, television, data, security and other consumer and business services; Telus Mobility, a national wireless operator; and Telus Health, a healthcare technology and services platform. The group also owns TELUS Digital, formerly known as TELUS International, an international provider of customer-experience management, business-process outsourcing, digital transformation, trust and safety, and artificial-intelligence data services. The company’s roots lie in Alberta Government Telephones, the provincial telephone provider created in 1906. During the late 1980s and early 1990s, Alberta began privatizing its telecommunications assets. The newly established Telus conducted an initial public offering on August 9, 1990, described in reference material as the largest Canadian IPO of its time. Alberta subsequently sold its remaining ownership. The former Alberta and Edmonton telecommunications brands, including AGT and ED TEL, were progressively retired, and the Telus name became the common brand across the business by the mid-1990s. A decisive expansion occurred in 1999, when Telus merged with British Columbia Telephone Company, commonly known as BC Tel. The combined company retained the Telus name and became one of Canada’s largest telecommunications operators. BC Tel’s Burnaby facilities initially served as the merged company’s headquarters; Telus later moved its corporate headquarters to Vancouver following completion of the Telus Garden complex. Telus Communications remains the group’s main Canadian connectivity business. It serves residential, small-business, enterprise and public-sector customers with internet access, mobile and fixed voice, television, data networking, security and alarm monitoring, and related digital services. Telus Mobility operates wireless networks using technologies including 5G, LTE, HSPA+ and low-power wide-area connectivity. The group also operates Koodo Mobile as a separate flanker brand aimed at more price-conscious customers, particularly younger consumers. Healthcare became a major strategic pillar after Telus acquired Emergis in 2007 for C$763 million. Emergis supplied electronic business and healthcare capabilities and formed the foundation for Telus Health. Subsequent acquisitions and investments expanded the business into electronic medical records, virtual care, clinics, pharmacy and benefits administration, mental-health and wellness services, and healthcare information exchange. In the late 2010s, Telus invested heavily in digital health ventures and acquired healthcare assets, positioning Telus Health as one of Canada’s largest healthcare information-technology providers. The international digital-services business developed through TELUS International, which listed on the Toronto Stock Exchange and New York Stock Exchange in February 2021 while Telus retained majority voting control. Its acquisitions included Lionbridge AI in 2020 for approximately US$935 million and WillowTree for approximately US$1.2 billion. The business was rebranded TELUS Digital in 2024 and became wholly owned by Telus after Telus agreed to acquire the remaining shares in 2025 in a transaction valued in the reference material at approximately US$539 million; the transaction was reported as closing on October 31, 2025. TELUS therefore combines a regulated and infrastructure-intensive Canadian telecommunications base with faster-growing or more internationally distributed activities in healthcare, digital customer experience, artificial-intelligence data and business technology. Its identity is associated with nationwide connectivity, customer-service positioning, technology-enabled healthcare and a broad portfolio of social and community initiatives.

TELUS developed from Alberta Government Telephones, a provincial telephone provider established in 1906. AGT served Alberta for much of the twentieth century, but the province began privatizing its telecommunications assets during the late 1980s and early 1990s. Telus was established in connection with that privatization process, and its initial public offering on August 9, 1990, was described as the largest Canadian IPO to that point. Alberta sold its remaining interest the following year. By 1996, the AGT and ED TEL names had been retired in favor of the Telus identity. The company’s national scale increased substantially through its 1999 merger with British Columbia Telephone Company. The merged organization retained the Telus name. BC Tel’s facilities in Burnaby initially served as the corporate base, before Telus later established its headquarters in Vancouver after the completion of the Telus Garden complex. The merger gave Telus a particularly strong position in Western Canada and helped create the platform for national wireless, broadband and enterprise expansion. Telus Communications became the group’s principal operating subsidiary, offering fixed-line telephony, internet, television, data, security and business communications. Telus Mobility developed into a national wireless operator with 5G, LTE, HSPA+ and other network technologies. The company also introduced or maintained separate brands, including Koodo Mobile, which serves more price-sensitive wireless customers. Diversification beyond telecommunications accelerated with the acquisition of Emergis in 2007. Emergis brought electronic-business and healthcare capabilities that became the foundation of Telus Health. Telus subsequently expanded into electronic medical records, digital health platforms, virtual care, clinical and healthcare administration services, and related technology. Acquisitions and investments during the late 2010s made Telus a major Canadian healthcare information-technology provider. Telus also partnered with Babylon on a Canadian digital-health application incorporating automated symptom-checking functions. Telus pursued international growth through TELUS International, a subsidiary focused on customer experience, business-process outsourcing, digital services and artificial-intelligence data work. The business acquired Lionbridge AI in 2020, adding data labelling and annotation capabilities, and later agreed to acquire WillowTree to strengthen digital product design and development. TELUS International became publicly traded in 2021 while Telus retained voting control. In 2024 it adopted the TELUS Digital name. Telus subsequently agreed to acquire the remaining publicly held shares, and the business became wholly owned by Telus after the reported October 31, 2025 closing. The modern Telus group is consequently organized around several related but distinct growth platforms: Canadian consumer and business connectivity, mobile communications, healthcare technology and services, agriculture technology, and international digital customer-experience and artificial-intelligence services. The company remains publicly traded in Canada and continues to use the TELUS identity across its major operating businesses.

1. 2025TELUS Digital becomes wholly owned

   Telus completes the reported acquisition of the remaining TELUS Digital shares.

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2. 2024TELUS Digital rebrand

   TELUS International changes its name to TELUS Digital.

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3. 2023Creation of Telus Consumer Solutions

   Telus combines its mobility and home-service divisions into Telus Consumer Solutions.

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4. 2021TELUS International public listing

   TELUS International begins trading on the Toronto and New York stock exchanges while Telus retains majority voting control.

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5. 2020Lionbridge AI acquisition

   TELUS International acquires Lionbridge AI, expanding into artificial-intelligence data services.

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6. 2007Emergis acquisition

   Telus acquires Emergis for C$763 million, creating the foundation for Telus Health.

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7. 1999Merger with BC Tel

   Telus merges with British Columbia Telephone Company and retains the Telus name.

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8. 1996AGT and ED TEL names are retired

   Former regional operating brands are replaced by the unified Telus identity.

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9. 1991Alberta exits its remaining ownership

   The provincial government sells its remaining interest in Telus.

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10. 1990Telus initial public offering

    Telus launches its initial public offering during Alberta’s telecommunications privatization process.

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11. 1906Alberta Government Telephones is established

    Alberta Government Telephones begins operating as the province’s major telephone provider and later becomes part of the corporate history underlying Telus.

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A Canadian connectivity and technology group positioned around reliable communications, customer experience, digital healthcare, business transformation and socially oriented innovation.

• TELUS CommunicationsTelecommunications

  The group’s principal Canadian communications subsidiary provides fixed-line voice, broadband internet, television, data networking, security and alarm monitoring, and related consumer and business services. It serves residential, small-business, enterprise and public-sector customers and forms the core of Telus’s domestic connectivity operations.

• TELUS MobilityWireless telecommunications

  TELUS Mobility operates Telus’s Canadian wireless network and sells mobile voice and data services, devices and connected products. Its network portfolio includes 5G, 5G+, LTE, HSPA+ and low-power wide-area technologies. The business is one of Canada’s largest wireless operators.

• Koodo MobileWireless telecommunications2008

  Koodo Mobile is Telus’s flanker wireless brand. It was created to address customers seeking simpler or more affordable mobile offers and has been associated with high-school, college and university-aged consumers.

• TELUS HealthHealthcare technology and services2007

  TELUS Health provides healthcare information technology and digital health services. Its activities have included electronic medical records, virtual care, healthcare administration, benefits-related services, mental-health and wellness tools, clinics and other technology-enabled healthcare offerings. The business grew from Telus’s 2007 acquisition of Emergis.

• TELUS DigitalDigital business services

  TELUS Digital, formerly TELUS International, provides customer-experience management, business-process outsourcing, digital transformation, product design and development, trust and safety, and artificial-intelligence data services. Its international operations serve companies across multiple industries and markets.

• TELUS AgricultureAgricultural technology

  TELUS Agriculture is a technology-oriented business serving agricultural and food-sector participants. The reference material identifies it as one of the group’s operating platforms, but does not provide enough detail to describe individual products or services reliably.

• 2025Acquire remaining TELUS Digital sharesM&A

  Telus sought full ownership of its international digital-services subsidiary after retaining majority voting control following the 2021 public listing.

  What changed. Telus agreed to acquire the remaining TELUS Digital shares in a cash-and-stock transaction reported at approximately US$539 million.

  Aftermath. The transaction was reported as closing on October 31, 2025, making TELUS Digital wholly owned by Telus Corporation.

  Transaction value. Approximately US$539 million (2025)

  Source
• 2024Rebrand TELUS International as TELUS DigitalStrategy

  The subsidiary had expanded beyond customer-experience outsourcing into digital transformation and artificial-intelligence data services.

  What changed. TELUS International adopted the TELUS Digital name.

  Aftermath. The new name emphasized the subsidiary’s broader digital-services positioning.

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• 2023Create Telus Consumer SolutionsStrategy

  Telus reorganized its consumer connectivity operations to bring home and mobility businesses into a more integrated structure.

  What changed. The mobility and home-service divisions were combined into Telus Consumer Solutions.

  Aftermath. The reorganization aligned major consumer connectivity activities under a single operating division.

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• 2022Acquire WillowTreeM&A

  TELUS International aimed to strengthen its digital product design, development and transformation offering.

  What changed. TELUS International agreed to acquire WillowTree for approximately US$1.2 billion.

  Aftermath. The transaction broadened TELUS Digital’s capabilities in digital product strategy, design and software development.

  Acquisition price. Approximately US$1.2 billion (2022)

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• 2020Acquire Lionbridge AIM&A

  TELUS International sought to expand its digital and artificial-intelligence data capabilities.

  What changed. TELUS International acquired Lionbridge AI in a transaction reported at approximately US$935 million.

  Aftermath. The acquisition added data labelling and annotation capabilities used in the development of artificial-intelligence systems.

  Acquisition price. Approximately US$935 million (2020)

  Source
• 2007Acquire EmergisM&A

  Telus pursued diversification into electronic business services and healthcare information technology.

  What changed. Telus acquired Emergis for C$763 million.

  Aftermath. Emergis became the foundation for Telus Health and helped move the group beyond conventional telecommunications.

  Acquisition price. C$763 million (2007)

  Source
• 1999Merge with BC TelM&A

  Telus sought greater scale and a stronger Western Canadian telecommunications position.

  What changed. Telus merged with British Columbia Telephone Company and retained the Telus name.

  Aftermath. The transaction created a larger regional telecommunications group and supported later expansion across wireless, broadband and enterprise services.

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• 2026Alleged ShinyHunters data theftControversy

  Reference material reports that the cybercrime group ShinyHunters claimed to have taken more than one petabyte of data from Telus and TELUS Digital and demanded a US$65 million ransom. The alleged material reportedly included personally identifiable information, customer and call data, recordings, financial information, background-check information, Salesforce records and source code. The claims are allegations and require confirmation from authoritative incident disclosures.

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• 2025TELUS agrees to acquire remaining TELUS Digital shares

  Telus agreed to acquire the shares of TELUS Digital that it did not already own in a reported cash-and-stock transaction valued at approximately US$539 million. The transaction was reported as closing on October 31, 2025.

  M&A
  Source
• 2024TELUS International rebrands as TELUS Digital

  The international customer-experience and digital-services business adopted the TELUS Digital name.

  Other
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• 2023TELUS Communications combines mobility and home-service divisions

  Telus reorganized its mobility and home-service operations into Telus Consumer Solutions.

  Other
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• 2022TELUS International agrees to acquire WillowTree

  The digital-services subsidiary agreed to acquire U.S.-based digital product company WillowTree in a transaction reported at approximately US$1.2 billion.

  M&A
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• 2021TELUS International lists on the Toronto and New York stock exchanges

  TELUS International began public trading while Telus Corporation retained majority voting control.

  Other
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• 2020TELUS International acquires Lionbridge AI

  TELUS International acquired Lionbridge AI in a transaction reported at approximately US$935 million, adding data annotation and related services for artificial-intelligence development.

  M&A
  Source
• 2007Telus acquires Emergis and establishes the foundation of Telus Health

  Telus acquired Canadian electronic-business company Emergis for C$763 million, expanding into healthcare information technology and related digital services.

  M&A
  Source

1. Telus Corporation