Savers controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
2019
Washington charity-representation litigation
A trial judge found that Savers had misled the public into thinking it was a charity. The ruling was overturned by a state appeals court, while later proceedings addressed the company’s First Amendment rights and the state’s responsibility for legal expenses.
2019
Reported needlestick injury at Value Village
A customer reported being injured by a needle while trying on a used boot at a Value Village store and was advised to obtain blood tests.
2018
Needle and glue found in used board game
A family in British Columbia reported finding a hypodermic needle and partially used glue tubes inside a used board game bought at Value Village.
2015
Minnesota nonprofit-partnership lawsuit
The Minnesota Attorney General alleged that Savers’ public presentation of its nonprofit relationships was misleading and that charities received limited compensation from donated goods. The company settled, accepted greater transparency measures, and paid compensation to partner charities.
Criticism of Canadian pricing practices
Canadian shoppers and commentators criticized some Value Village prices as higher than comparable new merchandise and objected to self-checkout, boutique formats, and rising second-hand prices.