公主邮轮的争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
2020
2020
2020
一对夫妇就涉嫌床虱问题起诉公主邮轮
提起诉讼
Connie Flores及其丈夫起诉公主邮轮，称他们前往墨西哥途中入住的Emerald Princess客舱有床虱。诉状指控疏忽，夫妇要求赔偿7.5万美元。公主邮轮表示对Flores的担忧感到遗憾，并介绍了客舱检查和清洁措施。
品牌回应
澄清 — Princess Cruises
We were very sorry to hear about Ms. Flores concerns. Princess Cruises is committed to following and often exceed stringent sanitation and health guidelines
来源摘录
The lawsuit alleges negligence on the part of Princess Cruise Line.
The Floreses are seeking a jury trial and $75,000 in damages for financial loss, personal injury and emotional and mental distress, according to the complaint.
An actress and her husband have filed a complaint against Princess Cruises after what has been described as a "horrific" experience with bed bugs during their anniversary cruise to Mexico.
2019
Princess Cruises就工作人员穿着毛利服饰致歉
公司回应
在非当地工作人员身着毛利服饰出现在Princess Cruises陶朗加帐篷的照片曝光后，公司致歉，并称船舶管理团队已让这些工作人员离开该区域，以避免进一步引发文化不敏感问题。
品牌回应
道歉 — Princess Cruises
We give a complete assurance that no offence was ever intended and we apologize unreservedly for what has happened.
整改 — Princess Cruises
After being made aware of the situation, the ship’s management team took action to withdraw the crew members from the area to prevent any further possibility of cultural insensitivity.
来源摘录
Princess Cruises has issued an apology for its "cultural insensitivity" after photos of non-native workers dressed in Maori garb surfaced on social media.
After being made aware of the situation, the ship’s management team took action to withdraw the crew members from the area to prevent any further possibility of cultural insensitivity.
We give a complete assurance that no offence was ever intended and we apologize unreservedly for what has happened.