Jasper Technologies

Jasper Technologies was an American enterprise-software company focused on the Internet of Things (IoT), machine-to-machine communications, and connected services. Founded in 2004 as Jasper Wireless by Jahangir Mohammed, Amit Gupta, and Daniel Collins, the company developed a cloud-based platform intended to help businesses operate connected products at commercial scale. Its software connected enterprise applications, mobile networks, devices, and service-management processes in a single operating environment. The company addressed a problem that became increasingly important as manufacturers and service providers began embedding cellular connectivity into vehicles, vending machines, industrial equipment, security systems, appliances, wearables, and other products. Rather than treating connectivity as a one-time hardware feature, Jasper positioned it as an ongoing service that required provisioning, subscription management, usage monitoring, customer support, diagnostics, billing, and automation. Its platform was designed to give enterprises visibility into deployed devices and real-time control over their associated connectivity and services. Jasper’s business model depended heavily on partnerships with telecommunications operators. The company stated that its platform worked with more than 120 mobile operator networks, while its product material described integrations with major operator groups including AT&T, China Unicom, Telefónica, SoftBank, NTT DoCoMo, América Móvil, SingTel, Telenor, and Telstra. These relationships allowed enterprises to build international connected-service offerings without separately integrating every mobile network. Jasper therefore occupied an intermediary position between mobile operators and companies developing connected products. Its principal offering was the Jasper Control Center Platform. The cloud service supported device provisioning, mobile-service management, diagnostics, engagement, billing, business automation, and usage analysis. Jasper emphasized a common software foundation that could be configured for different industries and business models. The company also developed a Connected Car Cloud used by automotive manufacturers to support services such as vehicle diagnostics, safety and security features, infotainment, applications, and in-car Wi-Fi. Reference material identified automotive users or deployments associated with General Motors, Nissan, Ford, Volkswagen, and Tesla Motors. Jasper’s enterprise use cases extended beyond automotive. Coca-Cola used connected vending machines to help monitor inventory and maintenance requirements. Industrial and aviation applications used connected equipment data to support service teams and operational decisions. Other named users or customers in the reference material included Starbucks, GE Aviation, Allstate, Audi, and Garmin. These examples reflected Jasper’s broader positioning: enabling manufacturers and service businesses to turn physical products into remotely managed, data-producing services. The company expanded its ecosystem through partnerships with Salesforce, SAP, Microsoft Azure, and Reliance Communications. The Salesforce and SAP relationships were announced in 2015, with the stated aims of reducing deployment time, supporting global scale, and connecting IoT service data with enterprise analytics and business systems. Jasper and Microsoft Azure announced an IoT partnership in July 2015. The company also received industry recognition, including a World Economic Forum Technology Pioneer designation in 2015 and mobile-industry awards for IoT and automotive innovation. In May 2014, Jasper Wireless adopted the name Jasper Technologies, reflecting the company’s broader software and IoT platform identity. On February 3, 2016, Cisco announced an agreement to acquire Jasper for approximately $1.4 billion. The transaction closed on March 22, 2016. After the acquisition, Jasper became Cisco’s IoT Cloud business unit and ceased ope…

Jasper Technologies originated in 2004 as Jasper Wireless, founded by Jahangir Mohammed, Amit Gupta, and Daniel Collins. Mohammed had previously founded Kineto Wireless while working at Bell Labs and held patents involving IoT, mobile communications, software, and the convergence of GSM and Wi-Fi technologies. Jasper received early venture backing from Sequoia Capital and Benchmark Capital and established its headquarters in Santa Clara, California. The company’s original opportunity lay in the growing need to manage cellular connections embedded in machines and commercial products. Conventional mobile-operator systems were designed primarily for phones and conventional data subscriptions, while enterprise IoT deployments required large-scale device provisioning, fleet visibility, usage controls, diagnostics, support workflows, and flexible commercial models. Jasper developed cloud software to coordinate these functions and to make connected services manageable for businesses that were not themselves telecommunications operators. Jasper’s platform connected enterprises with mobile networks through operator partnerships. The company reported relationships with more than 120 mobile operator networks and described integrations with major carriers across North America, Europe, Asia, Latin America, and Australia. This network-oriented approach helped product manufacturers and service providers deploy connected offerings across multiple countries while using a common software environment. Jasper’s customers and use cases covered automotive, security and home automation, agriculture, food and beverage, wearable technology, healthcare, advertising, industrial equipment, and aviation. The Jasper Control Center Platform became the company’s central product. It provided tools for provisioning connected devices, managing mobile services, monitoring usage, engaging with devices in real time, diagnosing support issues, automating operational tasks, and managing billing or subscription-related processes. Jasper promoted the platform as a configurable, single-code-base system that could be adapted to different technologies and commercial models rather than a narrowly specialized connectivity tool. Automotive became one of Jasper’s most visible verticals. Its Connected Car Cloud supported connected-vehicle services such as diagnostics, safety, security, information and entertainment services, applications, and Wi-Fi hotspots. Reference material associated the platform with eleven automotive original-equipment manufacturers and identified General Motors, Nissan, Ford, Volkswagen, and Tesla Motors among the companies using or connected with the automotive offering. Other examples showed how the same platform could support Coca-Cola vending machines, GE Aviation equipment, and connected products from companies including Starbucks, Allstate, Audi, and Garmin. Jasper expanded its enterprise ecosystem in 2015 through announcements involving Salesforce, SAP, Microsoft Azure, and Reliance Communications. The Salesforce partnership focused on reducing deployment friction and supporting global IoT programs. The SAP relationship connected Jasper’s platform with SAP HANA for analysis of service subscription and usage data. Microsoft Azure and Jasper announced a partnership in July 2015 to promote broader enterprise IoT deployment. Reliance Communications partnered with Jasper to manage and monetize next-generation IoT businesses. The company changed its name from Jasper Wireless to Jasper Technologies in May 2014. It received recognition from the World Economic Forum as a 2015 Technology Pioneer and won several industry awards relating to IoT, connected-world initiatives, cloud technology, and automotive innovation. These recognitions reflected the company’s visibility during the expansion of enterprise IoT and machine-to-machine services. Cisco announced its intention to acquire Jasper on February 3, 2016, for approximately $1.4 billion. Cisco viewed Jasper as a strategic asset that could strengthen its position in IoT by adding a mature cloud platform, carrier relationships, and enterprise customer experience. The transaction was completed on March 22, 2016. Jasper was incorporated into Cisco as the IoT Cloud business unit, and its independent corporate identity was discontinued. Jahangir Mohammed became general manager of that Cisco business unit. The acquisition marked the end of Jasper Technologies as a standalone brand while preserving its technology and organizational contribution within Cisco’s IoT portfolio.

1. 2016Cisco announces the acquisition

   Cisco announced an agreement to acquire Jasper Technologies for approximately $1.4 billion.

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2. 2016Acquisition by Cisco is completed

   The transaction closed on March 22, 2016, and Jasper became Cisco’s IoT Cloud business unit.

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3. 2015Jasper is named a World Economic Forum Technology Pioneer

   The company received Technology Pioneer recognition from the World Economic Forum for its technology and potential business and societal impact.

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4. 2014The company becomes Jasper Technologies

   Jasper Wireless changed its name to Jasper Technologies as its business expanded into broader enterprise IoT software and service management.

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5. 2004Jasper Wireless is founded

   Jahangir Mohammed, Amit Gupta, and Daniel Collins founded Jasper Wireless to develop software for managing wireless machine-to-machine and connected-device services.

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An enterprise IoT platform provider connecting mobile operators, connected devices, and business applications through cloud software for provisioning, management, monetization, diagnostics, and automation.

• Jasper Control Center PlatformEnterprise IoT management software

  Jasper’s principal cloud platform for operating connected products and services. It supported device provisioning, mobile-service administration, real-time visibility, diagnostics, customer engagement, billing-related processes, usage management, and business automation. The platform was designed around a common software base that could be configured for multiple industries, connectivity models, and service structures. Its carrier integrations enabled enterprises to manage deployments across different mobile networks through a centralized operating environment.

• Jasper Connected Car CloudConnected-vehicle software

  A connected-vehicle application of Jasper’s platform for automotive manufacturers. It enabled services including vehicle diagnostics, safety and security functions, information and entertainment features, applications, and Wi-Fi hotspots. The offering was associated with multiple global automotive manufacturers and illustrated Jasper’s strategy of providing a reusable software layer for connected products rather than limiting the company to basic cellular connectivity management.

• 2016Cisco acquisition and integrationM&A

  Cisco sought to strengthen its Internet of Things strategy with a cloud platform, carrier relationships, and software for managing enterprise connected services.

  What changed. Cisco agreed to acquire Jasper for approximately $1.4 billion and completed the transaction on March 22, 2016.

  Aftermath. Jasper became Cisco’s IoT Cloud business unit, and the standalone Jasper Technologies brand was discontinued. Jahangir Mohammed became general manager of the unit.

  Acquisition value. $1.4 billion announced transaction value (Announced February 3, 2016; completed March 22, 2016)

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• 2015Expansion through enterprise technology partnershipsStrategy

  Enterprise IoT deployments required integration with customer-relationship, analytics, cloud, and telecommunications systems.

  What changed. Jasper announced partnerships with Salesforce, SAP, Microsoft Azure, and Reliance Communications to extend its platform and support global IoT deployments.

  Aftermath. The partnerships broadened Jasper’s ecosystem and connected its service-management capabilities with major enterprise and telecommunications platforms.

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• 2014Rebrand from Jasper Wireless to Jasper TechnologiesStrategy

  The company was expanding beyond its original wireless and machine-to-machine identity into a broader enterprise IoT platform business.

  What changed. Jasper changed its corporate and market-facing name to Jasper Technologies in May 2014.

  Aftermath. The new name emphasized cloud software, connected services, and enterprise IoT management rather than wireless connectivity alone.

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• 2016Cisco announces planned acquisition of Jasper Technologies

  Cisco announced plans to acquire Jasper for approximately $1.4 billion, describing the company as a significant IoT service platform operating at scale.

  M&A
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• 2016Cisco completes acquisition of Jasper

  The acquisition closed on March 22, 2016. Jasper became Cisco’s IoT Cloud business unit, ending its independent operation as Jasper Technologies.

  M&ALeadership change
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• 2015Jasper and Salesforce announce an IoT partnership

  Jasper and Salesforce announced a partnership intended to help enterprises reduce the time and cost of deploying connected services and support international scaling.

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• 2015Jasper and SAP announce an IoT integration

  Jasper announced an integration with SAP HANA designed to connect IoT service and usage information with enterprise analytics and business processes.

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• 2015Jasper and Microsoft Azure announce IoT partnership

  The companies announced a partnership aimed at accelerating enterprise IoT deployments and international growth by combining Jasper’s service-management platform with Microsoft Azure capabilities.

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• 2014Jasper Wireless adopts the Jasper Technologies name

  The company changed its name from Jasper Wireless to Jasper Technologies as it broadened its identity from wireless connectivity toward a wider enterprise IoT software platform.

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1. Jasper Technologies