Fitbit controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
2026
Google Health AI coach reported to hallucinate workouts and health data
Issue disclosure
Fitbit users reported that Google's redesigned Google Health app and its premium AI Health Coach hallucinated workouts and health data. According to the reports, this included fabricated workout summaries, incorrect exercise numbers, and false sleep tracking. The issue prompted complaints on social media and subscription cancellations.
Source excerpt
users are noticing that it seems to be prone to hallucinating workouts that simply did not happen.
People have reported Google Health giving them “wildly incorrect” exercise numbers, mistaking walking or even folding laundry for swimming workouts, imagining 5am runs and house moves that never occurred, and more.
it’s clear that something is going wrong with Google Health for a lot of users, and it’s leaving them exasperated and ending their AI subscriptions.
2025
Civil penalty related to Ionic reporting
The U.S. Consumer Product Safety Commission announced a civil penalty concerning Fitbit’s reporting of the Ionic burn hazard.
2022
Ionic overheating recall
Fitbit recalled approximately 1.7 million Ionic smartwatches after battery overheating reports, including reports of second- and third-degree burns.
2014
Force skin-irritation recall
Fitbit worked with the U.S. Consumer Product Safety Commission to recall the Force after reports of allergic reactions, skin irritation, and blistering.
2011
Public-by-default activity data
Users and commentators criticized Fitbit settings that exposed manually entered activity records publicly unless users changed their privacy preferences. Fitbit responded by making the information private by default.