EmCare controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Out-of-network and surprise-billing controversy
EmCare was criticized over the use of out-of-network billing in hospital emergency departments and other settings. Research cited in the reference material reported rapid increases at some hospitals and an average out-of-network billing rate of 62 percent across a larger sample of hospitals where EmCare handled billing. The controversy centered on patients' limited ability to choose emergency physicians and the resulting risk of unexpectedly high bills.