美国艺电公司的争议事件
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2019
EA披露FIFA全球系列赛注册信息泄露
问题披露
Electronic Arts表示，注册EA Sports FIFA 20全球系列赛的玩家可能看到其他玩家的信息。EA称约有1,600名玩家可能受到影响，并表示已关闭注册网站、实施修复，且正在联系受影响的参赛者并保护其账户。
品牌回应
道歉 — Electronic Arts
we deeply apologize that our players encountered this issue.
整改 — Electronic Arts
We immediately took action to shut down the site by 1:30 pm UK time. We were able to root cause the issue and implement a fix to be clear that information is protected.
整改 — Electronic Arts
we’re taking steps to contact those competitors with more details and to protect their EA accounts.
来源摘录
some players trying to register were seeing the information of other players who had already signed up through the registration page.
We’ve determined that approximately 1,600 players were potentially affected by this issue, and we’re taking steps to contact those competitors with more details and to protect their EA accounts.
At approximately 1 pm UK time [October 3rd], we announced the registration portal page for the EA Sports FIFA 20 Global Series.