Honey Science Corporation[5][6] (d/b/a PayPal Honey, previously Honey) is an American technology company and subsidiary of PayPal. It is known for developing a browser extension that automatically applies online coupons on e-commerce websites. Founded in 2012 by Ryan Hudson and George Ruan in Los Angeles, California, the company was acquired by PayPal in 2020 for approximately $4 billion. Honey has come under scrutiny for overriding affiliate links and using misleading advertising.[7]
History
Entrepreneurs Ryan Hudson and George Ruan founded Honey in November 2012 in Los Angeles after building a prototype of the browser extension in late October 2012.[1] A bug tester leaked the prototype to Reddit, where it gained adoption.[8] By March 2014, the company had 900,000 organic users.[9]
In 2014, Honey raised a seed round of approximately $1.8 million from a group of investors that included Mucker Capital, Bam Ventures, Ludlow Ventures, and SXE Ventures.[10]
Honey raised a $26 million Series C round, led by Anthos Capital in March 2017.[11] By January 2018, Honey had raised $40.8 million in venture backing.[12] In 2020, it was acquired by PayPal for about $4 billion,[13][14] after which it became part of PayPal's rewards program.[15]
In December 2019, Amazon told its users that the extension was a security risk that sold personal information. A Wired magazine article, written shortly after the acquisition, questioned whether the claim was motivated by PayPal's newly acquired ability to compete against Amazon.[16]
In 2020, the Better Business Bureau started to investigate a Honey advertisement claiming: "With just a single click, Honey will find every working code on the internet and apply the best one to your cart". Honey told the BBB that it was already taking steps to discontinue the ad, and after it did so, the investigation was closed.[15]
In 2022, the company's trade name was changed to PayPal Honey.[17]
Business practice allegations and lawsuits
In December 2024, YouTuber MegaLag released a video alleging that the Honey browser extension re‑attributes sales made through affiliate marketing programs by modifying affiliate links at checkout, crediting Honey with the sales even when no coupon was applied. This practice was described as a form of cookie stuffing.[15][18] The video further claimed that Honey enables partnered vendors to control which discount codes users see by excluding more favorable codes.[15][18]
In response, PayPal told The Verge, "Honey follows industry rules and practices, including last‑click attribution."[18] PayPal also told USA Today that merchants determine which coupons are offered through Honey.[15]
Following the controversy, Honey lost approximately 3 million of its 20 million users within two weeks of the allegations becoming public.[19] In March 2025, Google updated its Chrome Web Store policies to prohibit extensions from claiming affiliate commissions without providing discounts. Honey then modified its extension to stop claiming affiliate revenue in cases where no discount was applied.[20][21] By May 2025, Honey had lost more than 4 million users, and similar class action lawsuits were filed against competitors such as Microsoft Shopping and Capital One Shopping, which were accused of engaging in comparable practices.[22]
On December 21, 2025, MegaLag released a second video with additional allegations against Honey's business model. The video claimed that Honey scraped private coupon codes and shared them with its user base without the knowledge of the original users, refusing to remove the codes when contacted by businesses. Instead, Honey allegedly encouraged businesses to partner directly with the platform. The video also alleged that Honey collected personalized user data beyond shopping activity.[23]
A third video, released on December 30, 2025, alleged that Honey incorporated code into its extension to evade detection by affiliate networks, which prohibit tools from replacing existing publisher codes with their own.[24][25] By the end of 2025, Honey had lost approximately 8 million users on the Chrome Web Store.[24] PayPal acknowledged the code on January 12, 2026, and announced that they had disabled it.[26]
On January 12, 2026, Rakuten Advertising removed Honey from its affiliate network.[27]
Class action lawsuits
On December 29, 2024, three law firms, including one operated by YouTuber LegalEagle, filed a class action lawsuit against PayPal in United States federal court in connection with the alleged affiliate marketing controversy. The suit alleged intentional interference with contractual and prospective economic relations, unjust enrichment, conversion, and violation of California's Unfair Competition Law.[28] Sam Denby of Wendover Productions and Ali Spagnola were named as plaintiffs.[29][30][31]
The controversy gained further traction on January 3, 2025, when the technology review outlet GamersNexus filed another class action lawsuit through law firm Cotchett, Pitre & McCarthy, LLP. The suit alleged conversion, interference with contractual relations, and violations of North Carolina's Unfair and Deceptive Trade Practices Act.[32][33]
The initial class action lawsuit was dismissed in late November 2025.[34] Federal Judge Beth Labson Freeman said that the complaint had not identified a "cognizable injury"[35] and did "not establish the Plaintiffs were in fact entitled to those commissions pursuant to their contracts with the merchants." The court granted leave to amend the case[36] and the plaintiffs filed an amended complaint in early January 2026.[37]
Class action lawsuits
On December 29, 2024, three law firms, including one operated by YouTuber LegalEagle, filed a class action lawsuit against PayPal in United States federal court in connection with the alleged affiliate marketing controversy. The suit alleged intentional interference with contractual and prospective economic relations, unjust enrichment, conversion, and violation of California's Unfair Competition Law.[28] Sam Denby of Wendover Productions and Ali Spagnola were named as plaintiffs.[29][30][31]
The controversy gained further traction on January 3, 2025, when the technology review outlet GamersNexus filed another class action lawsuit through law firm Cotchett, Pitre & McCarthy, LLP. The suit alleged conversion, interference with contractual relations, and violations of North Carolina's Unfair and Deceptive Trade Practices Act.[32][33]
The initial class action lawsuit was dismissed in late November 2025.[34] Federal Judge Beth Labson Freeman said that the complaint had not identified a "cognizable injury"[35] and did "not establish the Plaintiffs were in fact entitled to those commissions pursuant to their contracts with the merchants." The court granted leave to amend the case[36] and the plaintiffs filed an amended complaint in early January 2026.[37]
Marketing
PayPal Honey has become known for its heavy use of YouTube advertising and channel sponsorships for its marketing. Like other services, it offers paid sponsorships to popular YouTube channels to advertise the service to their viewers.[38]
Starting in the 2019–20 NBA season, Honey became a practice jersey sponsor for the Los Angeles Clippers, a sponsorship that expanded to game jerseys in the 2020–21 NBA season. The jersey sponsorship ended after the 2022–23 NBA season.[39][40]
Operations
PayPal Honey operates a browser extension that automatically applies coupons on e-commerce websites. The company has claimed that the extension aggregates these coupons across the internet.[13][18] Honey's revenue comes from a commission made on user transactions with partner retailers.[41] When a user makes a purchase from merchants partnering with the company, Honey provides Honey Gold points, which can be redeemed at partnering stores to get additional coupons and offers.[42] Other features of the browser extension include Droplist, with which a user can add an item to a list and be notified when its price drops across partnered retailers,[42] and Amazon Badge, which compares a product's prices across multiple resellers on Amazon, enabling users to switch to a cheaper reseller.[43]
References
- Tom Metcalf, Julie Verhage. Coupon Duo Now Worth $1.5 Billion After Honey's Sale to PayPal BloombergQuint, January 28, 2020, retrieved January 28, 2020^
- Honey Science EquityNet, retrieved 2024-12-23^
- Roger Vincent. Online coupon firm Honey taking over historic Coca-Cola plant in Arts District Los Angeles Times, August 1, 2018, retrieved January 3, 2019^
- Honey Just Hired Our 200th Employee. Here Are The 5 Most Important Lessons We've Learned About Scaling Culture PayPal Newsroom^
- Honey Science Corporation OpenCorporates, 2012-11-08, retrieved 2025-03-14^
- Sarah Perez. PayPal to acquire shopping and rewards platform Honey for $4B TechCrunch, 2019-11-20, retrieved 2025-01-08^
- Honey's bittersweet business model leads YouTube stars to launch class action ABC News (Australia), 2025-01-08, retrieved 2025-01-14^
- Alyson Shontell. New Coupon Startup 'Honey' Has Had 9 Successful Investor Meetings in a Row Business Insider, January 16, 2013, retrieved September 26, 2022^
- Sarah Perez. Honey Introduces a Universal Cart for Online Shoppers Where Savings Are Automatically Applied TechCrunch, March 25, 2014, retrieved September 26, 2022^
- Honey's investors saw massive returns after PayPal acquisition Business Insider, retrieved 2026-02-06^
- David Pierson. L.A. Tech: Can't find a coupon code? This L.A. start-up does all the work for you Los Angeles Times, October 24, 2017, retrieved September 26, 2022^
- Dan Ketchum. Got a Problem? Turn it into a Business Like These 15 Companies GOBankingRates, April 11, 2019, retrieved September 26, 2022^
- Jay Peters. PayPal acquires the company behind the Honey deal-finding extension for $4 billion The Verge, Vox Media, November 20, 2019, retrieved February 25, 2020^
- PayPal Completes Acquisition of Honey PayPal Newsroom, 2020-01-06, retrieved January 14, 2025^
- Greta Cross. Honey controversy, explained: Why a YouTuber claims coupon-finder is 'exploiting' influencers USA Today, December 26, 2024, retrieved December 27, 2024^
- Dami Lee. Amazon suspiciously says browser extension Honey is a security risk, now that PayPal owns it The Verge, Vox Media, January 9, 2020, retrieved February 8, 2022^
- What is PayPal Honey? PayPal Honey, June 29, 2022, retrieved September 26, 2022^
- Wes Davis. Honey's deal-hunting browser extension is accused of ripping off influencers The Verge, Vox Media, 2024-12-23, retrieved 2024-12-23^
- Ben Schoon. Honey extension loses 3 million Chrome users after being exposed for shady tactics 9to5Google, 2025-01-03, retrieved 2025-02-12^
- Jay Peters. Google changes Chrome extension policies following the Honey link scandal The Verge, 2025-03-12, retrieved 2025-03-15^
- Affiliate Ads Chrome for Developers, retrieved 2025-04-19^
- Hannah Ziegler. Honey says it finds online deals. Creators say it swipes their income. The Washington Post, May 16, 2025, retrieved May 16, 2025^
- Richard Lawler. MegaLag has returned a year later with part two of his video series investigating the Honey extension The Verge, Vox Media, 21 December 2025, retrieved 22 December 2025^
- Ben Schoon. Honey has lost 8 million Chrome users in a year, accused of fraud 9to5Google, 9to5Google, 31 December 2025, retrieved 31 December 2025^
- Richard Lawler. MegaLag digs up more alleged Honey fraud The Verge, Vox Media, 31 December 2025, retrieved 31 December 2025^
- Wilkinson. PayPal Responds to Honey Stand-Down Allegations and Rakuten Removal Hello Partner, 15 January 2026^
- Rakuten Advertising Removes PayPal Honey Browser Extension From Its Network Hello Partner, 12 January 2026^
- Wendover Productions LLC et. al. vs. PayPal, Inc courtlistener.com, Free Law Project, retrieved 3 January 2025^
- James Hale. Honey's business model is "an adpocalypse all day every day" for creators. LegalEagle just filed a class action suit to get them paid. Tubefilter, 2024-12-30, retrieved 2025-01-01^
- 'Biggest Influencer Scam of All Time'?: PayPal Accused of Poaching Commissions Via Its 'Honey' Browser Extension The Recorder, ALM Global, 31 December 2024, retrieved 2025-01-01^
- Wendover Productions, LLC v. PayPal Inc courtlistener.com, retrieved 2025-01-14^
- GamersNexus, LLC v. PayPal Holdings, Inc., 5:25-cv-00114 - CourtListener.com CourtListener, retrieved 2025-01-14^
- GamersNexus LLC vs. PayPal Holdings, Inc courtlistener.com, Free Law Project, retrieved 14 January 2025^
- Brief. Honey, PayPal survive influencers’ challenge Courthouse News Service, 2025-11-21, retrieved 2026-01-13^
- What Does Cognizable Mean in a Legal Context? LegalClarity, August 31, 2025, retrieved January 1, 2026^
- Shweta Watwe. PayPal's Honey Sheds Influencers' Affiliate Link Hijacking Suit Bloomberg, November 21, 2025^
- https://www.courtlistener.com/docket/69503243/242/in-re-paypal-honey-browser-extension-litigation/^
- Geoff Weiss. Browser Extension 'Honey', a Frequent Shane Dawson and MrBeast Sponsor, Acquired for $4 Billion Tubefilter, November 21, 2019, retrieved June 11, 2020^
- Kyle Irving. What is 'Honey' on the Clippers' uniforms? Explaining LA's jersey sponsorship patch sportingnews.com, 2023-04-18, retrieved 2023-04-20^
- Robyn Dixon. Honey and LA Clippers Expand Partnership, Introduce Honey Logo Patch on Clippers Jerseys National Basketball Association, November 20, 2020, retrieved 2024-12-29^
- Jason Del Rey. Honey — the under-the-radar coupon startup — has held talks to raise around $100 million in a new investment Recode, April 2, 2018, retrieved January 13, 2024^
- Libby Kane. A struggling dad built an app to buy his kids cheaper pizza — and now his company has 5 million downloads and $40 million Business Insider, November 17, 2017, retrieved January 3, 2019^
- Rick Broida. Use Honey to save money on Amazon purchases CNET, June 22, 2016, retrieved 2025-01-05^