Palm, Inc.

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Original synthesis to sit alongside the encyclopedia article below. Not part of Wikipedia; verify facts on Wikipedia when precision matters.

Palm, Inc. was a pioneering American mobile device company headquartered in Sunnyvale, California, renowned for its Palm Pilot personal digital assistants (PDAs), Treo smartphones, and the innovative webOS operating system. It dominated the PDA market in the late 1990s with user-friendly, portable devices but eventually declined due to fierce competition in the smartphone era and internal restructuring, leading to multiple acquisitions and the end of its hardware operations by 2011.

Key moments

  • 1992Founded by Jeff Hawkins and Donna Dubinsky in Sunnyvale, California
  • 1995Acquired by U.S. Robotics, providing capital to develop its first standalone PDA
  • 1996Launched the Palm Pilot 1000, a breakthrough PDA with simplified design and Graffiti handwriting recognition that captured mass market share
  • 2002Split into two entities: Palm (focused on hardware) and PalmSource (licensed Palm OS to third parties)
  • 2003Acquired Handspring (a spinoff co-founded by Hawkins) and renamed itself palmOne; PalmSource was spun off as an independent company
  • 2006palmOne reverted to Palm, Inc. after purchasing full rights to the Palm OS from ACCESS (which had acquired PalmSource earlier that year)
  • 2009Debut webOS, a new operating system with innovative card-based multitasking, alongside the Palm Pre smartphone
  • 2010Acquired by Hewlett-Packard (HP) for $12 billion to expand HP's mobile portfolio
  • 2011HP announced it would discontinue webOS-powered phones and tablets, shifting focus to licensing the OS for other devices
  • 2013HP sold the webOS source code to LG Electronics, which later adapted it for smart TVs
  • 2015TCL Communications acquired the Palm brand and trademarks, though attempts to revive the brand with a small Android phone in 2018 failed to gain traction

Palm, Inc. navigated intense competition across two key phases of mobile computing, ultimately struggling to adapt to the smartphone revolution:

PDA Era (1990s–Early 2000s)

  • Apple Newton: Palm initially competed with Apple's Newton MessagePad, but Newton's high cost and poor handwriting recognition allowed Palm's affordable, user-friendly Palm Pilot to capture leading market share after Newton's discontinuation in 1998.
  • RIM BlackBerry: As BlackBerry integrated PDA functionality with mobile calling, it targeted enterprise users with secure email and messaging, eroding Palm's dominance in the business segment.
  • Microsoft Pocket PC: Microsoft's Pocket PC platform offered deep Windows desktop integration, appealing to users seeking cross-device syncing, though it was criticized for being more complex than Palm's streamlined OS.
  • Sony Clie: Sony licensed Palm OS for its Clie line, adding multimedia features like cameras and MP3 playback that Palm's own devices lacked, creating internal competition within the Palm OS ecosystem.

Smartphone Era (Mid-2000s–2010s)

  • Apple iPhone: The 2007 launch of the iPhone redefined the market with its touch-first interface and robust App Store. Palm's late pivot to touchscreen devices (the 2009 Palm Pre) introduced innovative features like card multitasking but couldn't match the iPhone's polish, developer support, or consumer momentum.
  • Android Devices: Google's open-source Android platform rapidly expanded via multiple manufacturers, offering diverse devices at various price points. Palm's limited hardware lineup and small app store couldn't compete with Android's scale and flexibility.
  • BlackBerry: Even as BlackBerry faced pressure from iPhone and Android, it retained enterprise loyalty longer than Palm, which struggled with internal restructuring and inconsistent product strategies.

Palm's webOS introduced foundational UI concepts (gesture navigation, card multitasking) later adopted by iOS and Android, but its failure to build a competitive app ecosystem and adapt quickly to market shifts led to its decline.

  • Palm dominated the PDA market in the late 1990s but lost ground to BlackBerry in enterprise and Microsoft in consumer desktop integration.
  • The iPhone and Android platforms outpaced Palm in the smartphone era, with Palm's webOS lacking the app ecosystem and hardware scale to compete.
  • Innovative webOS features like gesture navigation and card multitasking influenced future mobile operating systems, despite Palm's market exit.

Palm, Inc., was an American company that specialized in manufacturing personal digital assistants (PDAs) and developing software. Palm designed the PalmPilot,[1] the first PDA successfully marketed worldwide, and was known for the Treo 600, one of the earlier successful smartphones. Palm developed the Palm OS software for PDAs and smartphones released under its line of Palm-branded devices and also licensed to other PDA manufacturers.

The company was also responsible for the first versions of webOS, the first multitasking operating system for smartphones,[2] and enyo.js, a framework for HTML5 apps. In July 2010, Palm was purchased by Hewlett-Packard (HP), and in 2011 announced a new range of webOS products. However, after poor sales, HP CEO Léo Apotheker announced in August 2011 that it would end production and support of Palm and webOS devices, marking the end of the Palm brand after 19 years. In October 2014, HP sold the Palm trademark to a shelf corporation tied to the Chinese electronics firm TCL Corporation.

History

Palm, headquartered in Sunnyvale, California, was responsible for numerous products including the Pre and Pixi as well as the Treo and Centro smartphones. Previous product lines include the Pilot 1000, Palm Pilot Pro, Palm III, Palm V, Palm VII, Zire and Tungsten. While their older devices run Palm OS Garnet, four editions of the Treo run Windows Mobile.

Founding and acquisition

Palm Computing, Inc., was founded in 1992 by Jeff Hawkins, who later hired Donna Dubinsky and Ed Colligan, all of whom guided Palm to the invention of Palm Pilot. The company was started to write software for the Zoomer, a consumer PDA manufactured by Casio for Tandy.[3][4] The Zoomer devices were also distributed by Casio and GRiD, while Palm provided the PIM software.[5][6] The PEN/GEOS operating system was provided by Geoworks.

The Zoomer failed commercially, but Palm continued generating revenue by selling synchronization software for HP devices, and the Graffiti handwriting recognition software for the Apple Newton MessagePad.[7]

The company was acquired by U.S. Robotics Corp. in 1995. In June 1997, U.S. Robotics was acquired by 3Com and Palm became a 3Com subsidiary. In June 1998, the founders became unhappy with the direction in which 3Com was taking the company, and left to found Handspring.

Stock offering and split into PalmSource and PalmOne

3Com made the Palm subsidiary an independent, publicly traded company on 1 March 2000, and it traded on the NASDAQ under the ticker symbol PALM. Palm Inc had its IPO during the dot-com bubble and in its first day of trading the shares of the new company hit an all-time high of US$95.06.[8] But competition and the end of the tech bubble caused Palm's shares to lose 90% of their value in just over a year. By June 2001 the company's shares were trading at US$6.50, making it the worst performing PDA manufacturer on the NASDAQ index at the time.[8]

In January 2002, Palm set up a wholly owned subsidiary to develop and license Palm OS,[9] which was named PalmSource in February.[10] PalmSource was then spun off from Palm as an independent company.[11][12] In October 2003, the hardware division of the company merged with Handspring, was renamed to palmOne, Inc.[11][12] and traded under the ticker symbol PLMO. The Palm trademark was held by a jointly owned holding company.

United as a single company

In May 2005, palmOne purchased PalmSource's share in the 'Palm' trademark for US$30 million.[13] In July 2005, palmOne launched its new name and brand, reverting to Palm, Inc. and trading under the ticker symbol PALM once again.[14]

In late 2005, ACCESS, which specializes in mobile and embedded web browser technologies, acquired PalmSource for US$324 million.

On 4 January 2006, Palm released the Palm Treo 700w, the first Windows Mobile-powered Treo, in a partnership with Verizon Wireless and Microsoft.

In December 2006, Palm, Inc. paid US$44 million to ACCESS for an irrevocable license to use and modify the source code for Palm OS Garnet as well as ship Palm OS Garnet in any Palm product without paying royalties; with this arrangement, the Palm company could once again develop both its hardware and software.[15]

In June 2007, Palm formed a strategic relationship with the private-equity firm Elevation Partners, who purchased a 25% equity stake of the company for US$325 million[16] – an investment that came after months of rumours about a possible Palm sale. Palm CEO Ed Colligan acknowledged that "We were approached by larger parties over the last six months," and "the reality is that we thought this was the best outcome for our business and our investors."[17]

On 18 December 2008, Palm CEO Ed Colligan announced that the company would no longer develop any new handheld PDAs.[18] Palm announced the webOS operating system and Palm Pre smartphone at the Consumer Electronics Show on 8 January 2009, and released on 6 June 2009 with Sprint.[19] The design team was led by Matias Duarte, Mike Bell, Peter Skillman and Michael Abbott.[20]

In early 2009, the hype over WebOS sent Palm's stock from US$3 to a high of about US$18. While reviews of the Palm Pre were positive, launching with only one U.S. carrier (Sprint, which was also a distant third in the market) proved to be a crucial mistake that limited sales, even though it became Sprint's phone. The Pre was often described as Palm's swan song[21][22] as it was too late to keep the company – with only $250 million in cash and short- term investments at the beginning of 2009 – independent for long. By 2010 the share price of Palm dropped to below US$4.[23]

Acquisition by HP and demise

On 28 April 2010, Hewlett-Packard announced it would purchase Palm at $5.70 a share for $1.2 billion in an all-cash deal.[24][25] The acquisition was completed on 1 July 2010.[26][27]

The Palm global business unit was to be responsible for webOS software development and webOS-based hardware products, from a robust smartphone roadmap to future slate PCs and netbooks.

In February 2011, HP unveiled a new line of WebOS products, including the Pre 3, Veer, and TouchPad; however, these products were branded under HP's name and not with the Palm name. In July 2011, as part of a reorganization, WebOS head Jon Rubinstein was demoted from senior vice president to a "product innovation role", and replaced by Stephen DeWitt, head of HP's North American consumer PC unit. At the same time, Palm was renamed the "webOS global business unit", effectively ending the use of the Palm brand.[28][29]

The launch of the TouchPad was met with extremely poor sales;[30] on 18 August 2011, HP announced that it would immediately end the production and support of all Palm and WebOS devices, and would be "exploring options to optimize the value of webOS software going forward", including a potential sale of the division to another company. HP also cancelled the U.S. release for the Pre 3 and Veer, and infamously, held a fire sale on remaining TouchPad stock, lowering prices for the tablet to as low as US$99 (which, however, led to a major spike in demand for the device).[30][29] The decision, made by HP's CEO at the time Léo Apotheker, along with its $11.7 billion acquisition of Autonomy, and threats to spin off HP's consumer business, led to a major decline in HP's market performance, with its shares falling in value by 45.4%.[31]

Following the resignation of Apotheker and his replacement by Meg Whitman,[31] it was announced in December 2011 that an open source version of much of WebOS would be created. Shortly afterward, Jon Rubinstein, along with a number of other senior Palm staff members, began to leave HP.[30] On 15 August 2012, it was revealed that HP had re-organized the remaining WebOS team as a unit known as "Gram", made up of the remaining components of Palm.[32] In February 2013, HP announced that it had sold the WebOS team, along with a license to the WebOS source code, documentation, and underlying patents, to LG Electronics. LG planned to primarily use the WebOS platform for its smart TV products, rather than on mobile devices, but did not rule out the possibility.[33]

TCL ownership, new device

On 30 December 2014, it was reported that in October 2014, HP had sold the Palm trademark and related intellectual properties to Wide Progress Global Limited, a shelf company controlled by Nicolas Zibell — a regional president of TCL Corporation, which markets Android smartphones under the Alcatel brand. At the same time, it was discovered that the former Palm.com redirected to a new site; the site displayed a "coming soon" page with the previous orange Palm logo, and the slogan "Smart move", which is also the slogan used by Alcatel OneTouch.[34][35]

TCL publicly confirmed its acquisition of the Palm brand on 6 January 2015, stating that it planned to "re-create" the company with a new team based in Silicon Valley, and incorporate crowdsourcing into its product development.[36]

On 15 October 2018, a new Palm companion device was unveiled, which is manufactured by a new Palm-branded startup company from California that is financially backed by TCL and basketball player Stephen Curry. It is an "ultra-mobile", Android-based device designed to serve as a smaller, simplified companion to a larger smartphone. The new device was announced as being exclusive to Verizon Wireless, only available as an add-on to an existing or new device plan.[37][38]

See also

  • List of Palm OS devices
  • Palm (PDA)
  • Palm Desktop
  • Palm Foleo
  • PalmSource, Inc.

References

  1. Gino Roncaglia. La cuarta revolución Eduvim, 2012, retrieved 10 January 2015^
  2. Tom Krazit. Palm calls it a comeback with the Palm Pre | Mobile – CNET News CNET, 8 January 2009, retrieved 5 January 2012^
  3. Andrea Butter, David Pogue. Piloting Palm: The Inside Story of Palm, Handspring, and the Birth of the Billion-Dollar Handheld Industry John Wiley & Sons, 2002^
  4. Brian K. Hahn. The Tandy ZOOMER 2004, retrieved 1 May 2014^
  5. Brian Smithson. Zoomer Technical Info; Tandy Z-PDA 9 May 1995, retrieved 30 April 2014^
  6. Brian Smithson. Zoomer Pictures; application screen shots 17 January 1996^
  7. 3Q1994 Zoomer-List Archives: Graffiti Arrives! – Press Release enclosed Grot.com, 19 September 1994, retrieved 5 January 2012^
  8. Bloomberg Bloomberg.com, retrieved 9 June 2015^
  9. Palm Completes Formation of Palm OS Subsidiary as Palm Powered Devices Hit 20 Million Sold, Palm press release, 21 January 2002^
  10. Palm Os Subsidiary Ceo Outlines Vision For Future Of Mobile Computing Access Co., Ltd., 2002, retrieved 12 January 2023^
  11. Palm, Form 8-K, Current Report, Filing Date Jun 6, 2003 secdatabase.com, retrieved 31 December 2012^
  12. Palm, Form 8-K, Current Report, Filing Date Nov 12, 2003 secdatabase.com, retrieved 31 December 2012^
  13. Palm, Form 8-K, Current Report, Filing Date May 27, 2005 secdatabase.com, retrieved 31 December 2012^
  14. Palm, Form 8-K, Current Report, Filing Date Jun 30, 2005 secdatabase.com, retrieved 31 December 2012^
  15. Palm, Form 8-K, Current Report, Filing Date Dec 11, 2006 secdatabase.com, retrieved 31 December 2012^
  16. Palm, Form 8-K, Current Report, Filing Date Jun 5, 2007 secdatabase.com, retrieved 31 December 2012^
  17. Palm Sells A Quarter Slice To Elevation Partners retrieved 9 June 2015^
  18. Colligan: No New Palm Handhelds retrieved 9 June 2015^
  19. Sprint Newsroom | News Releases Newsreleases.sprint.com, retrieved 5 January 2012^
  20. Elizabeth Woyke. How Palm Designed The Pre Forbes, 5 June 2009, retrieved 9 June 2015^
  21. Palm Pre breaks Sprint sales records The Register, retrieved 9 June 2015^
  22. Palm bets the farm on WebOS The Register, retrieved 9 June 2015^
  23. RIM says 150 carriers keep it from Palm's fate (Toronto) retrieved 9 June 2015^
  24. Palm, Form 8-K, Current Report, Filing Date Apr 28, 2010 secdatabase.com, retrieved 31 December 2012^
  25. HP to Acquire Palm for $1.2 Billion HP, 28 April 2010, retrieved 28 April 2010^
  26. Palm, Form 8-K, Current Report, Filing Date Jul 2, 2010 secdatabase.com, retrieved 31 December 2012^
  27. HP Completes Palm Acquisition HP, 1 July 2010, retrieved 5 July 2010^
  28. HP shakeup: webOS now led by Stephen DeWitt, Jon Rubinstein in charge of 'product innovation' The Verge, 11 July 2011, retrieved 2 January 2015^
  29. HP Kills TouchPad, Support for webOS Devices PC Magazine, retrieved 2 January 2015^
  30. Chris Zieger. Pre to postmortem: the inside story of the death of Palm and webOS The Verge, 5 June 2012, retrieved 2 January 2015^
  31. Hewlett-Packard replaces Leo Apotheker with Meg Whitman BBC News, 22 September 2011, retrieved 22 September 2011^
  32. Arik Hesseldahl. Meet Gram, HP's New Name for the Company Formerly Known as Palm All Things D, 15 August 2012, retrieved 17 August 2012^
  33. Nilay Patel. HP emerges as big winner in WebOS sale The Verge, 25 February 2013, retrieved 6 January 2014^
  34. It looks like Alcatel Onetouch purchased the Palm trademarks from HP WebOS Nation, retrieved 2 January 2015^
  35. Palm could be coming back to life — as an Android phone from Alcatel The Verge, 31 December 2014, retrieved 2 January 2015^
  36. Palm makes a comeback! TCL to 're-create' the brand CNET, retrieved 8 January 2015^
  37. The new Palm is a tiny phone to keep you away from your phone The Verge, retrieved 15 October 2018^
  38. Steph Curry and the new Palm want you to forget your phone Fast Company, 15 October 2018, retrieved 15 October 2018^