Cabin
Domestic
The domestic Kingfisher First, offered on some Airbus A320 family aircraft only, provided seats with a 48 inch and 126-degree recline. There were laptop and mobile phone chargers on every seat. There was also a steam ironing service onboard Kingfisher First cabins. Every seat was equipped with a personalised IFE system with AVOD which offered a wide range of Hollywood and Bollywood movies, English and Hindi TV programmes, 16 live TV channels and 10 channels of Kingfisher Radio.
The domestic Kingfisher Class had 32 to 34 inch seat pitch. Every seat was equipped with personal IFE systems with AVOD on board the Airbus A320 family aircraft. As in Kingfisher First, passengers could access movies, English and Hindi TV programmes, a few live TV channels powered by DishTV, and Kingfisher Radio. Passengers were served meals on most flights. Before take-off, passengers were served bottled lemonade.
International
Kingfisher offered an international business/first product called Kingfisher First which featured full flat-bed seats with 180-degree recline, a pitch of 78 inch and width of 20 to 24.54 inch.[36] Passengers were given Merino wool blankets, a Salvatore Ferragamo toiletry kit, pajamas, five-course meals, and alcoholic beverages. In-seat massagers, chargers, and USB connectors were also available. Every Kingfisher First seat had a 17 inch widescreen personal television with AVOD touchscreen controls. It offered 357 hours of programming content spread over 36 channels, including Hollywood and Bollywood movies along with 16 channels of live TV, so passengers could watch their favorite TV programs live. There was also a collection of interactive games, a jukebox with customizable playlists, and Kingfisher Radio. Passengers are given BOSE noise-cancellation headphones. The service on board the Kingfisher First cabins included a social area comprising a full-fledged bar staffed with a bartender, a break-out seating area just nearby fitted with two couches and bar stools, a full-fledged chef on board the aircraft, and any-time dining. A turn-down service included converting the seat into a fully flat bed and a Flight Attendant making the bed when the passenger is ready to sleep.
The international Kingfisher Class seats offered a pitch of 34 inch, a width of 18 inch and recline of 25 degrees (6 inch). Passengers received full-length modacrylic blankets and full-size pillows. Each Kingfisher Class seat had a 10.6 inch widescreen personal television with AVOD touchscreen controls. The IFE was similar to that of the international Kingfisher First class.
Domestic
The domestic Kingfisher First, offered on some Airbus A320 family aircraft only, provided seats with a 48 inch and 126-degree recline. There were laptop and mobile phone chargers on every seat. There was also a steam ironing service onboard Kingfisher First cabins. Every seat was equipped with a personalised IFE system with AVOD which offered a wide range of Hollywood and Bollywood movies, English and Hindi TV programmes, 16 live TV channels and 10 channels of Kingfisher Radio.
The domestic Kingfisher Class had 32 to 34 inch seat pitch. Every seat was equipped with personal IFE systems with AVOD on board the Airbus A320 family aircraft. As in Kingfisher First, passengers could access movies, English and Hindi TV programmes, a few live TV channels powered by DishTV, and Kingfisher Radio. Passengers were served meals on most flights. Before take-off, passengers were served bottled lemonade.
International
Kingfisher offered an international business/first product called Kingfisher First which featured full flat-bed seats with 180-degree recline, a pitch of 78 inch and width of 20 to 24.54 inch.[36] Passengers were given Merino wool blankets, a Salvatore Ferragamo toiletry kit, pajamas, five-course meals, and alcoholic beverages. In-seat massagers, chargers, and USB connectors were also available. Every Kingfisher First seat had a 17 inch widescreen personal television with AVOD touchscreen controls. It offered 357 hours of programming content spread over 36 channels, including Hollywood and Bollywood movies along with 16 channels of live TV, so passengers could watch their favorite TV programs live. There was also a collection of interactive games, a jukebox with customizable playlists, and Kingfisher Radio. Passengers are given BOSE noise-cancellation headphones. The service on board the Kingfisher First cabins included a social area comprising a full-fledged bar staffed with a bartender, a break-out seating area just nearby fitted with two couches and bar stools, a full-fledged chef on board the aircraft, and any-time dining. A turn-down service included converting the seat into a fully flat bed and a Flight Attendant making the bed when the passenger is ready to sleep.
The international Kingfisher Class seats offered a pitch of 34 inch, a width of 18 inch and recline of 25 degrees (6 inch). Passengers received full-length modacrylic blankets and full-size pillows. Each Kingfisher Class seat had a 10.6 inch widescreen personal television with AVOD touchscreen controls. The IFE was similar to that of the international Kingfisher First class.
In-flight entertainment
Kingfisher's IFE system was the Thales TopSeries i3000/i4000 on board the Airbus A320 family aircraft, and Thales TopSeries i5000 on board the Airbus A330 family aircraft provided by the France-based Thales Group.[37] Kingfisher was the first Indian airline to have in-flight entertainment (IFE) systems on every seat even on domestic flights. The inflight magazines were special editions of magazines owned by Mallya's media publishing house (VJM Media) viz. ''Hi! Blitz for domestic flights and Hi! Living'' for international flights. Initially, passengers were able to watch only recorded TV programming on the IFE system, but later an alliance was formed with Dish TV to provide live TV in-flight.[38]
Loyalty programme
The frequent-flyer program of Kingfisher Airlines was called the King Club in which members earned King Miles every time they flew with Kingfisher or its partner airlines, hotels, car rental, finance and lifestyle businesses. There were four levels in the scheme: Red, Silver, Gold and Platinum levels. Members could redeem points over a number of schemes. Platinum, Gold and Silver members enjoyed access to the Kingfisher Lounge, priority check-in, excess baggage allowance, bonus miles, and Kingfisher First upgrade vouchers.
Cargo
Kingfisher Xpress
Kingfisher Xpress was a Door-to-Door cargo delivery service launched in February 2010, being the first such service in India promising same-day pick-up in Mumbai, New Delhi, Bengaluru, Hyderabad, Chennai and Kolkata and delivery in up to 18 cities, namely, Siliguri, Bengaluru, Chennai, Coimbatore, Delhi, Kochi, Goa, Guwahati, Hyderabad, Indore, Kolkata, Mumbai, Raipur, Ranchi, Lucknow, Nagpur, Pune and Srinagar. A money-back guarantee was offered.[39]
Kingfisher Xpress
Kingfisher Xpress was a Door-to-Door cargo delivery service launched in February 2010, being the first such service in India promising same-day pick-up in Mumbai, New Delhi, Bengaluru, Hyderabad, Chennai and Kolkata and delivery in up to 18 cities, namely, Siliguri, Bengaluru, Chennai, Coimbatore, Delhi, Kochi, Goa, Guwahati, Hyderabad, Indore, Kolkata, Mumbai, Raipur, Ranchi, Lucknow, Nagpur, Pune and Srinagar. A money-back guarantee was offered.[39]
Kingfisher Lounge
Kingfisher Lounges were offered to Kingfisher First passengers, along with King Club Silver and King Club Gold members. Lounges were located in:
- Kempegowda International Airport (Bengaluru)
- Chennai International Airport (Chennai)
- Chhatrapati Shivaji Maharaj International Airport (Mumbai)
- Cochin International Airport (Kochi)
- Indira Gandhi International Airport (New Delhi)
- London Heathrow Airport (London)
- Netaji Subhash Chandra Bose International Airport (Kolkata)
- Rajiv Gandhi International Airport (Hyderabad)