History
The airline was originally founded as JetSuiteX in April 2016. According to chief executive officer (CEO) Alex Wilcox, the air carrier was created in response to declining short-haul traffic and the rise in fares on short-haul flights in the United States.[5][6] Wilcox attributes these phenomena in part to long wait times in airports.[5][7][6]
The company started operations on April 19, 2016, with its first flight between Burbank and Concord, both in California.[8]
On August 8, 2019, JetSuiteX re-branded to JSX.[2][9]
In September 2020, Orange County Board of Supervisors notified JSX that the airline would be barred from operating flights to John Wayne Airport in Orange County, California, starting January 1, 2021.[10][11] Wilcox publicly addressed the situation through emails and social media, and a customer outreach program invited fliers to voice support for the carrier to continue its flights to Orange County.[11] On December 14, 2020, JSX filed a lawsuit against the airport, stating that it has "refused to offer any accommodations" to the carrier and that the airport "discriminatorily chose" the termination "in favor of two large airlines [ Allegiant and Spirit Airlines]." The first of the two operates the same routes from the airport as JSX.[12] On December 23, 2020, the airline was granted a temporary restraining order against the airport, preventing airport officials from terminating the airline's operations on the planned date of January 1, 2021. A spokeswoman told a news outlet that the airport will comply with the order.[13]
On December 15, 2022, JSX began operating flights to Taos Regional Airport in Taos, New Mexico, from various airports in Texas and California on behalf of Taos Air.[14] Taos Air effectively terminated operations permanently in April 2024,[15] and on April 23, 2024, the town of Taos approved a new, exclusive airline service contract directly with JSX.[16]
On July 8, 2025, Travel + Leisure named JSX the #1 Domestic Airline for the second year in a row. JSX surpassed the #2 airline, Hawaiian, by 12 points. Both years, JSX scored in the 90s on a scale of 1 to 100, a feat for any US carrier.[17]
