JD Health (JDH; ) is a Chinese company listed in Hong Kong that focuses on providing digital health services and resources. It is currently the healthcare unit of JD.com (JD).
History
JDH was founded in 2014 when the healthcare business of JD started operating as a stand-alone business unit.[2] Hillhouse Investment was among the investors in JDH.[2]
In August 2020, JDH launched 'JD Family Doctor,' a telemedicine service designed to provide whole families—up to eight people—with continuous, personalized online healthcare. Subscribers received 24-hour access to general practitioners via text, photo uploads, voice, and video consultations, along with prescriptions, follow-up visits, and hospital appointment bookings.[3] Despite substantial investment and ambitious goals—including plans to serve 50 million families within five years—the division struggled to gain traction and achieve profitability.