Amazon is an American multinational technology company which focuses on e-commerce, cloud computing, and digital streaming. It has been referred to as "one of the most influential economic and cultural forces in the world",[1] and is one of the world's most valuable brands.[2]
Amazon was founded by Jeff Bezos from his garage in Bellevue, Washington,[3] on July 5, 1994. Initially an online marketplace for books, it has expanded into a multitude of product categories: a strategy that has earned it the moniker "the everything store".[4] It has multiple subsidiaries including Amazon Web Services (cloud computing), Zoox (autonomous vehicles), Kuiper Systems (satellite Internet), Amazon Lab126 (computer hardware R&D). Its other subsidiaries include Ring, Twitch, IMDb, MGM Holdings and Whole Foods Market.
Founding
The company was created as a result of what Jeff Bezos called his "regret minimization framework" – to avoid regretting, in his old age, not having tried to participate in the emerging internet with his own startup.[5] In 1994, Bezos left his job as a vice president at D. E. Shaw & Co., a Wall Street firm, and moved to Seattle, Washington, where he began to work on a business plan[6] for what would become Amazon.com.
On July 5, 1994, Bezos initially incorporated the company in Washington state with the name Cadabra, Inc.[7] After a few months, he changed the name to Amazon.com, Inc, because a lawyer misheard its original name as "cadaver".[8] Bezos selected this name by looking through a dictionary; he settled on "Amazon" because it was a place that was "exotic and different", just as he had envisioned for his Internet enterprise. The Amazon River, he noted, was the biggest river in the world, and he planned to make his store the biggest bookstore in the world.[9]
Online bookstore and IPO
After reading a report about the future of the Internet that projected annual web commerce growth at 2,300%, Bezos created a list of 20 products that could be marketed online. He narrowed the list to what he felt were the five most promising products, which included: compact discs, computer hardware, computer software, videos, and books. Bezos finally decided that his new business would sell books online, because of the large worldwide demand for literature, the low unit price for books, and the huge number of titles available in print.[13] Amazon was founded in the garage of Bezos' rented home in Bellevue.[9][14][15] Bezos' parents invested almost in the start-up.[16][17]
On July 16, 1995, Amazon opened as an online bookseller, selling the world's largest collection of books to anyone with World Wide Web access.
Product Expansion
In June of 1998 the company began to offer music.[19]
Walmart sued Amazon on October 16, 1998, alleging that Amazon had stolen Walmart's trade secrets by hiring former Walmart executives. Although this suit was also settled out of court, it caused Amazon to implement internal restrictions and the reassignment of the former Walmart executives.[23]
In 1999, Amazon first attempted to enter the publishing business by buying a defunct imprint, "Weathervane", and publishing some books "selected with no apparent thought", according to The New Yorker. The imprint quickly vanished again, and as of 2014 Amazon representatives said that they had never heard of it.[24]
21st century
Between October 1999 [25] and February 2000 [26] Amazon's logotype has featured a curved arrow leading from A to Z, representing that the company carries every product from A to Z, with the arrow shaped like a smile.
According to sources, Amazon did not expect to make a profit for four to five years. This comparatively slow growth caused stockholders to complain that the company was not reaching profitability fast enough to justify their investment or even survive in the long term. In 2001, the dot-com bubble burst, destroying many e-companies in the process, but Amazon survived and moved forward beyond the tech crash to become a huge player in online sales. The company finally turned its first profit in the fourth quarter of 2001: $0.01 (i.e., 1¢ per share), on revenues of more than $1 billion. This profit margin, though extremely modest, proved to skeptics that Bezos' unconventional business model could succeed.[27][28]
In 2011, Amazon had 30,000 full-time employees in the US, and by the end of 2016, it had 180,000 employees.
Amazon Go
On January 22, 2018, Amazon Go, a store that uses cameras and sensors to detect items that a shopper grabs off shelves and automatically charges a shopper's Amazon account, was opened to the general public in Seattle.[76][77] Customers scan their Amazon Go app as they enter, and are required to have an Amazon Go app installed on their smartphone and a linked Amazon account to be able to enter.[76] The technology is meant to eliminate the need for checkout lines.[78][79][80] Amazon Go was initially opened for Amazon employees in December 2016.[81]
Amazon 4-Star
Amazon announced to debut the Amazon 4-star in the Soho neighborhood of New York City on Spring Street between Crosby and Lafayette on September 27, 2018. The store carries 4-star and above-rated products from around New York.[85] The Amazon website searches for the most rated, highly demanded, frequently bought, and most wished for products which are then sold in the new Amazon store under separate categories. Along with the paper price tags, the online review cards will also be available for the customers to read before buying the product.[86][87] In late 2021, Amazon opened two 4-star stores in the United Kingdom. Its store at the Bluewater Shopping Centre in Kent opened in October, and its store at Westfield London opened in November.[88]
In March 2022, Amazon announced that they would be closing all 4-star stores, along with their Books and Pop Up stores, across the US and the UK, stating that they were refocusing on their grocery and fashion stores.[89]
Mergers and acquisitions
Amazon has grown through several mergers and acquisitions. The company has also invested in a number of growing firms, both in the United States and internationally.[90][91] In 2014, Amazon purchased top level domain .buy in auction for over $4 million.[92][93] The company has invested in brands that offer a wide range of services and products, including Engine Yard, a Ruby-on-Rails platform as a service company,[94] and Living Social, a local deal site.[95]
Timeline
Overview
Full timeline
References
- Amazon Empire: The Rise and Reign of Jeff Bezos PBS^
- Kantar. Accelerated Growth Sees Amazon Crowned 2019's BrandZ™ Top 100 Most Valuable Global Brand www.prnewswire.com, retrieved May 25, 2020^
- Natalie Guevara. Amazon's John Schoettler has helped change how we think of corporate campuses