Early history
The company was founded by a young Bavarian Jewish immigrant, Adam Gimbel, who opened a general store in Vincennes, Indiana.[2][3] After a brief stay in Danville, Illinois, Gimbel relocated in 1887 to Milwaukee, Wisconsin,[2] which was then a boomtown heavily populated by German immigrants. The new store quickly became the leading department store there. However, with seven sons, Adam Gimbel saw the opportunity to expand elsewhere.
In 1894, Gimbels—then led by the founder's son, Isaac Gimbel—acquired the Granville Haines store (originally built and operated by Cooper and Conard) in Philadelphia, Pennsylvania, and in 1910, opened another branch in New York City.[2] With its arrival in New York, Gimbels prospered, and soon became the primary rival to the leading Herald Square retailer, Macy's, whose flagship store was located a block north. This rivalry entered into the American popular vernacular as "Does Macy's tell Gimbels?", an idiom used to brush off any query about matters the speaker didn't wish to divulge. To distinguish itself from Herald Square neighbors, Gimbels' advertising promised more: "Select, don't settle."[4]
Gimbels became so successful that in 1922 the chain went public, offering shares on the New York Stock Exchange (though the family retained a controlling interest).[5] The stock sales provided capital for expansion, starting with the 1923 purchase of across-the-street rival Saks & Co.,[2] which operated under the name Saks-34th Street; with ownership of Saks, Gimbel created an uptown branch called Saks Fifth Avenue.[3] Moving into radio, Gimbels purchased WGBS in New York and WIP in Philadelphia. In 1925, Gimbels entered the Pittsburgh market with the purchase of Kaufmann & Baer's,[6] acquiring WCAE in the deal. Although expansion spurred talk of the stores becoming a nationwide chain, the Great Depression ended that prospect. Gimbel did increase the number of more upscale (and enormously profitable) Saks Fifth Avenue stores in the 1930s, opening branches in Chicago, Boston and San Francisco.
Success
By 1930, Gimbels had seven flagship stores throughout the country and sales of $123 million ($ billion today) across 20 stores; this made Gimbel Brothers Inc. the largest department store corporation in the world. By 1953, sales had risen to $300 million ($ billion today).[7] In 1962, Gimbels acquired Milwaukee competitor Schuster's, and in that region operated stores from both chains for a while as Gimbels Schuster's.[8] By 1965, Gimbel Brothers Inc. consisted of 53 stores throughout the country, which included 22 Gimbels, 27 Saks Fifth Avenue stores, and four Saks 34th St.
Gimbels and the middle class
Gimbels' principles and merchandise sought to reflect the ideals of middle class America. Their principles consisted of "courtesy, reliability, good value, and enlightened management".[7] By using middle-class values Gimbels attracted shoppers to a store that also could fit their budgets. Keeping the store plain and less extravagant than some of its competitors, Gimbels used the slogan "the customer pays for fancy frills."[7]
Gimbels and the middle class
Gimbels' principles and merchandise sought to reflect the ideals of middle class America. Their principles consisted of "courtesy, reliability, good value, and enlightened management".[7] By using middle-class values Gimbels attracted shoppers to a store that also could fit their budgets. Keeping the store plain and less extravagant than some of its competitors, Gimbels used the slogan "the customer pays for fancy frills."[7] Gimbels was about the product, not the aesthetics. By offering a wide range of cutting-edge technology in its merchandise, Gimbels reflected the ideals held by the middle class of staying up to date with technologies and carrying new appliances and merchandise at an affordable price.[9]
Merchandise
Gimbels Department Store offered a variety of merchandise and products, including home appliances, outdoor equipment, furniture, clothing, and much more. With multiple floors in its flagship stores, each floor offered a given category of merchandise. The Philadelphia Gimbels specifically offered fine jewelry, men's clothing, women's clothing, children's clothing, furniture, toys, art supplies, and appliances for the house. This store also contained The Gimbel Auditorium, Television Headquarters, a salon, and music center. With a wide variety of options Gimbels was a one-stop shop that made shopping easy and accessible.
Publicity
Despite its limited presence, Gimbels was well-known nationwide, in part because of the carefully cultivated rivalry with Macy's, but also thanks to an endless stream of publicity. The New York store received considerable attention as the site of the 1939–1940 sale of art and antiquities from the William Randolph Hearst collection.[10] Gimbels also gained publicity through appearances in the 1947 film Miracle on 34th Street and the 1967 film Fitzwilly; it also made an appearance in the 2003 film Elf, long after the chain had ceased to exist. Gimbels was also frequently mentioned as a shopping destination of Lucy Ricardo and Ethel Mertz on the hit 1950s TV series I Love Lucy.
The Slinky made its debut at the northeast Philadelphia Gimbels store.[11] The Philadelphia Gimbels was also the first department store in the world to move customers from floor to floor via the escalator.[12]
Gimbels Thanksgiving Day Parade
The idea of a department-store parade originated in 1920 with Gimbels Department Store in Philadelphia with the parade now known as the 6abc Dunkin' Donuts Thanksgiving Day Parade. The Gimbel family saw the parade as a way to promote holiday shopping at its various store locations. Macy's did not start a parade until 1924. When Gimbels ceased operating in 1986, television station WPVI assumed responsibility for the parade, with sponsorship by Reading, Pennsylvania–based Boscov's. Currently, Dunkin' Donuts is the chief sponsor of the parade.[7]
Acquisition and closure
Brown & Williamson, the American subsidiary of British American Tobacco, a diversified conglomerate based in Louisville, Kentucky, acquired Gimbels in 1973.[13] Brown & Williamson also owned Marshall Field's (purchased in 1982), Frederick & Nelson, The Crescent stores, and Kohl's (purchased in 1972).[13] Brown & Williamson later created the BATUS Retail Group as a subsidiary company for its retail holdings.
BATUS initially left the Gimbels chain in the four autonomous divisions that had been established under Gimbel family ownership: Gimbels New York, Gimbels Philadelphia, Gimbels Pittsburgh, and Gimbels Milwaukee. Each division operated independently of each other in advertising and buying. Each division offered their own charge card which could only be used at Gimbels stores in the same division. In 1983, Gimbels New York and Gimbels Philadelphia were combined into a single entity, Gimbels East, in an attempt to reduce corporate overhead.[14]