Freshworks Inc. is a cloud-based software-as-a-service company, founded in 2010 in Chennai, India.[2][3] The company provides cloud-based tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing.
On September 22, 2021, Freshworks became the first Indian SaaS company to be listed on Nasdaq. In its initial public offering, Freshworks raised $1.03 billion[4][5] following earlier funding rounds from venture capital firms such as Accel and Google's venture capital fund, CapitalG.[6][7]