Branches
In addition to its Head Office in Abu Dhabi, the Bank has branches in five other cities in the UAE. The cities are the following:
- Dubai
- Al Ain
- Fujairah
- Ras Al Khaimah
- Sharjah
Banking Supervision and Examination Department
Banking Supervision and Examination Department is responsible for regulatory oversight of the UAE banking industry. A significant part of the department is located in the Bank's Dubai office, since the banking industry in the UAE is largely concentrated in this city. The scope of its regulatory mandate includes local banks, foreign banks operating in the UAE as well as finance companies, exchange houses, payment service providers (PSP) and non-banking financial institutions (NBFI's), including financial advisory practices.
The department functions include the issuing of licenses to banking institutions, setting banking standards and regulations, and monitoring compliance. The department is also responsible for liaison and co-operation with international standards bodies and banking organisations, notably the Bank for International Settlements, the Financial Action Task Force, the International Monetary Fund, and the World Bank.
Banking Operations Department
Banking Operations Department is mainly responsible for managing the following:
- The U.A.E. currency in all its phases (design, security features and technical specifications, issuance, counting, sorting, fitment, quality assurance, etc.).
- The issuance of commemorative coins as per the Central Bank policies and procedures.
- The current accounts opened at the Central Bank for the Federal and Government entities, Financial Institutes operating in the country and the other regional and international institutes.
- The payment, clearing and settlement systems owned by the Central Bank and enhancing these systems in coordination with the participants.
- The facilitation of the domestic financial market infrastructure for cross-border remittances via the regional and international payment systems.
- The Correspondent Banking relationships and all related transactions with the relevant international entities.
- The CBUAE museum.
Research and Statistics Department
Research and Statistics Department (RSD) at CBUAE is composed of two divisions: Research and Analysis division (RAD) and Statistics and Data Center (SDC). RAD's core activities include publishing high quality reports: the annual report and the quarterly economic review, in addition to weekly and monthly reports to Managers and the UAE leadership. Moreover, RAD conducts high quality research to support informed policy decisions. RAD also supports the UAE national agenda, by collaborating with the national stakeholders at the federal and local levels, as well as with regional and international organizations to safeguard the reputation of the UAE and improve its rankings in international competitiveness indicators.
SDC engages in the compilation and dissemination of Monetary, Banking, and External Sector statistics, including monthly statistical reports that capture the largest share of the financial sector regulated by CBUAE. In addition, SDC publishes quarterly reports on the UAE Monetary, Banking & Financial Market Developments, Financial Soundness Indicators, and annual balance of payments statistics. SDC has developed and maintained electronic database covering historical time-series. The data are readily available on CBUAE's web site to meet the regular needs of researchers, and domestic and external stakeholders.
Administration Affairs Department
Administration Affairs Department covers a number of back office functions. These include managing the Procurement, Facilities Management, Public Relations, archiving of records and security guards.
Finance Department
Finance Department oversees and supports the deployment of financial resources by delivering the following services:
- Financial Accounting and Reporting
- Financial Planning
- Staff and Vendor Payments
- Treasury operations and settlement
- Cash Management monitoring
Internal Audit Department
The Internal Audit's function is to provide independent, objective assurance and consulting services designed to add value and improve CBUAE's operations.
The mission of internal audit is to enhance and protect organizational value by providing risk-based and objective assurance, advice, and insight.
The Internal Audit Department has a key role in the corporate governance structure to assure on the management of risk and achieving objectives. Internal audit, acts as the third line of defence, providing independent assurance on the effectiveness of governance, risk management, and internal controls, including the manner in which the first and second lines of defence achieve risk management and control objectives.
Consumer Protection Department
Consumer Protection Department works to protect consumers from financial misconduct through education, policy-making, and compliance monitoring and tracking of complaints resolution.