Zopa

Zopa Bank Ltd. ([5]) is a British online bank which offers deposit accounts, personal loans and credit cards. It began as the world's first peer-to-peer lending company in 2005 and gained a full banking licence in 2020. The peer-to-peer side of its business closed in December 2021.

History

Zopa was launched in the UK in March 2005 as an arranger of peer-to-peer lending, connecting investors with individuals seeking loans.[6][7] It was founded in Buckinghamshire in 2004 by a team from the internet banking company Egg Banking.[8][9]

Zopa grew steadily[10] in the years prior to the 2008 financial crisis. It navigated the period with no losses to investors' capital and only a small dip in returns during 2008.[11][12]

In September 2016, the first portfolio of Zopa loans was securitised on the European markets.[13]

In January 2017, Zopa became the first UK based peer-to-peer lending company to lend more than £2 billion worth of loans.[14] Zopa became fully regulated by the Financial Conduct Authority in May 2017.[15][16] Following FCA authorisation, and HMRC approval as an Individual Savings Account (ISA) manager, Zopa started offering Innovative Finance ISA products in June 2017.[17]

In November 2016, Zopa announced its intention to apply for a banking licence so it could expand the range of financial products it offers to UK consumers.[18][19] In August 2018, Zopa obtained £44 million in funding for the launch of its new digital challenger bank.[20] In December 2018 the company was awarded interim banking licences by the UK financial regulators, the FCA and PRA.[21]

Retail banking services – including deposit accounts and a credit card – were launched in June 2020, soon after a full banking licence was awarded.[22] By March 2021, Zopa had attracted around £250m in fixed-term savings accounts and had become a "top ten" credit card issuer. In the same month, the company raised £20m further capital from its existing lenders.[23]

In June 2021, CEO Jaidev Janardana stated that Zopa could be taken public as early as the last quarter of 2022.[24] In October of that year, the company raised $300million from Softbank Vision Fund and other investors, implying a $1billion valuation.[25] A further £75m was raised from existing investors, not including Softbank, in early 2023.[26]

In December 2021, Zopa announced it would be winding up the peer-to-peer side of its business, including buying back the existing loans of investors.[27]

In early 2023, Zopa had around 850,000 customers, over £3billion in deposits and £2billion on loan. The company indicated that it expected to make a profit over the full year for the first time in its history.[26]

In February 2023, it was announced Zopa had acquired the Newcastle-under-Lyme-headquartered, 'buy now, pay later’ (BNPL) platform DivideBuy.[28]

In December 2024, Zopa raised $87 million in equity at a valuation exceeding $1 billion, prioritizing profitability and growth over an IPO amidst a sluggish tech IPO market.[29]

Products and services

Peer-to-peer lending

Zopa enabled investors to lend to UK consumers through its peer-to-peer lending platform.[30] By 2021, around £6billion in loans had been processed.[25] Borrowers could take out loans between £1,000 and £25,000.[31] Typically individuals used these to funds to help buy a car, consolidate debts, cover home improvements or weddings.[32]

Investors could choose from four investment products[33] based on their risk and return appetite. Investors' money was split across multiple borrowers.[34] Investors then received monthly repayments of interest and capital, which they could re-lend to compound the interest.

In December 2021, Zopa announced that it would withdraw from peer-to-peer lending.[27]

Banking and credit cards

Zopa offers FSCS-protected deposit accounts, personal loans, credit cards,[35] and a money management app which makes use of data made available by the introduction of Open Banking.[36] A current account was launched in March 2025.[37]

Corporate identity

The company's main office is at London Bridge.[38] Since 2017, Zopa also has a development centre in Barcelona, Spain.[39]

The company's name comes from "zone of possible agreement", a negotiating term identifying the bounds within which agreement can be reached between two parties.[40]

See also

References

  1. Zopa CEO Jaidev Janardana: Leading UK P2P Lending with Superior Service, Transparency and Cutting-Edge Fintech McGill University^
  2. Mark Scott. A Lift for One of London's Financial Tech Start-Ups New York Times, 9 June 2014, retrieved 9 March 2017^
  3. Zopa Bank doubles full year profit to £34.2 million Zopa, 14 Nov 2024, retrieved 17 August 2025^
  4. Daniel Akst. Where Lender Meets Borrower, Directly New York Times, 5 February 2006, retrieved 9 March 2017^
  5. Zopa. Why you should join Zopa: a message from our new Chief People Officer YouTube, 2021-10-15, retrieved 2024-01-30^
  6. David Prosser. Happy Birthday Zopa, The Inventor Of P2P Forbes, retrieved 2018-04-11^
  7. Q&A: Online lending exchange BBC News, BBC, 7 March 2005, retrieved 4 July 2016^
  8. Judith Evans. My Money — Giles Andrews, Zopa chief Financial Times, 14 August 2015, retrieved 8 March 2017^
  9. Zopa opera computing.co.uk, 6 September 2007, retrieved 2015-10-03^
  10. P2P lending: where will the P2P industry go next? - Verdict www.verdict.co.uk, 19 February 2018, retrieved 2018-04-11^
  11. John Ficenec. How safe is peer-to-peer lending? The Daily Telegraph, 2015-07-26, retrieved 2018-04-11^
  12. Rupert Jones. The major peer-to-peer lenders The Guardian, 2014-02-15, retrieved 2018-04-11^
  13. Thomas Hale. Debut securitisation for Zopa loans Financial Times, 26 September 2016, retrieved 10 November 2016^
  14. Peer-to-peer lender Zopa passes £2 billion loans milestone Business Insider, retrieved 2018-04-11^
  15. Aime Williams. Zopa gets FCA approval as peer-to-peer lender Financial Times, retrieved 15 May 2017^
  16. Lynsey Barber. Zopa just got full approval as a P2P lender from the FCA City A.M., 2017-05-11, retrieved 2018-04-11^
  17. Laura Suter. Zopa Isa offering up to 6.1pc finally available The Telegraph, 2017-05-26, retrieved 2018-04-11^
  18. James Hurley. Peer-to-peer lender Zopa to launch bank The Times, 2016-11-17, retrieved 2018-04-11^
  19. Emma Dunkley. Peer-to-peer lending pioneer seeks banking licence Financial Times, 16 November 2016^
  20. Digital Bank: Zopa Raises £44 Million to Help Fuel Expansion, "Launching Our Bank is a Key Next Step" Crowdfund Insider, 2018-08-03, retrieved 2018-08-07^
  21. Zopa, the UK P2P lending company, secures bank license TechCrunch, retrieved 2018-12-04^
  22. Nicholas Megaw. P2P lender Zopa wins UK banking licence Financial Times, 2020-06-23, retrieved 22 September 2020^
  23. Daniel Lanyon. Zopa raises £20m to expand digital bank, eyes profits AltFi, 22 March 2021, retrieved 2021-03-27^
  24. Aisling Finn. Zopa is setting its sights on a 2022 IPO AltFi, 29 June 2021, retrieved 2021-07-07^
  25. Ingrid Lunden. Zopa raises $300M at a $1B valuation to expand its P2P lending and savings neobank in the UK TechCrunch, 18 October 2021, retrieved 2021-10-23^
  26. Ingrid Lunden. Zopa, the UK neobank, raises $93M more at a $1B+ valuation TechCrunch, 2023-02-02, retrieved 2023-02-04^
  27. Zopa exits peer-to-peer lending AltFi, 7 December 2021, retrieved 2021-12-07^
  28. Zopa acquires BNPL DivideBuy AltFi, retrieved 2023-02-16^
  29. Zopa, the UK neobank, snaps up $87M at a $1B+ valuation, eschewing the IPO route 6 December 2024^
  30. Martin Lewis. Peer to peer lending: boost savings returns? - MSE MoneySavingExpert.com, retrieved 2018-04-11^
  31. comparethemarket.com - Zopa loans www.comparethemarket.com, retrieved 2018-04-11^
  32. Julia Werdigier. RIT Capital to Take Stake in British Financial Start-Up The New York Times, 10 December 2012, retrieved 9 March 2017^
  33. Kate Beioley. P2P platform Zopa re-opens to new customers Financial Times^
  34. Peer-to-peer lending explained - Which? Which?, 21 June 2016, retrieved 2018-04-11^
  35. Zopa is 'pretty close to finishing' building its new bank Business Insider, retrieved 2018-04-11^
  36. Zopa boss Janardana details plans for customer-centric bank - AltFi Opinion AltFi, retrieved 2018-04-11^
  37. Zopa current account Zopa^
  38. Samantha Hurst. Zopa Relocates: Moves Into New London Bridge Digs Crowdfund Insider, 4 August 2016^
  39. Zopa Establishes Development Center in Barcelona Crowdfund Insider, 2017-06-07, retrieved 2018-05-15^
  40. Andrew Cave. Zopa aims for enough growth to stop explaining its name The Daily Telegraph, 2016-03-05, retrieved 2018-04-11^