Wessex Water

Wessex Water Services Limited, known as Wessex Water, is a water supply and sewerage utility company serving an area of South West England, covering 10,000 square kilometres including Bristol, most of Dorset, Somerset, and Wiltshire, with parts of Gloucestershire and Hampshire.[1] Wessex Water supplies 1.3 million people with around 285 million litres of water a day.

The company is regulated under the Water Industry Act 1991. In 2016, it had about 2,100 employees.[2]

Wessex Water is owned by the Malaysian power company YTL Corporation.[3] Its headquarters are at Claverton Down, on the outskirts of Bath, Somerset, in a modern energy-efficient building by Bennetts Associates and Buro Happold.[4]

History

The company originated as the Wessex Water Authority, one of ten regional water authorities established by the Water Act 1973. These bodies were privatised in 1989. Wessex Water Services Limited was purchased by American company Enron in 1998 for $2.4 billion and placed in a newly formed subsidiary, Azurix. In 2002, following Enron's collapse, Wessex Water was sold to YTL Power International of Malaysia.

The water authority had acquired the assets and duties of a number of public sector and local authority water utilities:

Five private statutory water companies were within the water authority's area of operations, and continued to operated:

Bournemouth Water and West Hampshire Water merged in 1994 to form Bournemouth and West Hampshire Water.

As of 2026, the operating company Wessex Water Services Limited is owned by Wessex Water Limited, the first in a chain of eight holding companies based in the UK, Cayman Islands, Malaysia and ultimately Yeoh Tiong Lay & Sons Family Holdings Ltd in Jersey.[5]

  • Bristol Avon River Authority
  • Somerset River Authority
  • Avon and Dorset River Authority (except the part of the area of that drains to the River Lim)
  • Bath Corporation Waterworks
  • Dorset Water Board
  • North Wilts Water Board
  • South Wilts Water Board
  • Wessex Water Board
  • West Somerset Water Board
  • West Wilts Water Board
  • West Lulworth Water Undertaking

Predecessors

Bath Corporation Waterworks

Bath Corporation Waterworks was created by the (33 & 34 Vict. c. liii).

Dorset Water Board

The ' was constituted by the ' (SI 1958/1607).

The ' was constituted under the ' (SI 1959/2024). It took over the .

North Wilts Water Board

The (SI 1963/63) changed the name of the North West Wilts Water Board to the North Wilts Water Board.

The ' was constituted under the ' (SI 1962/813).

South Wilts Water Board

The South Wilts Water Board was constituted by the (SI 1966/1425).

Wessex Water Board

The Wessex Water Board was constituted by the (SI 1963/153).

West Somerset Water Board

The West Somerset Water Board was constituted by the (SI 1962/2871).

West Wilts Water Board

The West Wilts Water Board was constituted under the (SI 1959/1965). It took over the Trowbridge, Melksham and District Water Board, the , and the water undertakings of the urban district councils of Warminster and Westbury, and the rural district councils of Mere and Tisbury, Shaftesbury, and Warminster and Westbury.

' was formed by the ' (21 & 22 Geo. 5. c. xlvii). It had offices in Silver Street, Trowbridge. The water board took over the existing works of the ', formed by the ' (36 & 37 Vict. c. cxxxiv), replacing the earlier non-statutory which had been founded in 1871.

West Lulworth Water Undertaking

The West Lulworth Water Undertaking was an unincorporated water undertaking created by the giving Reginald Joseph Weld of Lulworth Castle the right to supply water; a right that could be transferred to another individual or company.

Bath Corporation Waterworks

Bath Corporation Waterworks was created by the (33 & 34 Vict. c. liii).

Dorset Water Board

The ' was constituted by the ' (SI 1958/1607).

The ' was constituted under the ' (SI 1959/2024). It took over the .

North Wilts Water Board

The (SI 1963/63) changed the name of the North West Wilts Water Board to the North Wilts Water Board.

The ' was constituted under the ' (SI 1962/813).

South Wilts Water Board

The South Wilts Water Board was constituted by the (SI 1966/1425).

Wessex Water Board

The Wessex Water Board was constituted by the (SI 1963/153).

West Somerset Water Board

The West Somerset Water Board was constituted by the (SI 1962/2871).

West Wilts Water Board

The West Wilts Water Board was constituted under the (SI 1959/1965). It took over the Trowbridge, Melksham and District Water Board, the , and the water undertakings of the urban district councils of Warminster and Westbury, and the rural district councils of Mere and Tisbury, Shaftesbury, and Warminster and Westbury.

' was formed by the ' (21 & 22 Geo. 5. c. xlvii). It had offices in Silver Street, Trowbridge. The water board took over the existing works of the ', formed by the ' (36 & 37 Vict. c. cxxxiv), replacing the earlier non-statutory which had been founded in 1871.

West Lulworth Water Undertaking

The West Lulworth Water Undertaking was an unincorporated water undertaking created by the giving Reginald Joseph Weld of Lulworth Castle the right to supply water; a right that could be transferred to another individual or company.

Operations

Reservoirs and lakes

The company owns and manages several reservoirs including Blashford Lakes in Hampshire, Clatworthy Reservoir, Durleigh Reservoir, Hawkridge Reservoir, Otterhead Lakes, Sutton Bingham Reservoir, and Tucking Mill in Somerset. In addition to supplying drinking water, many these are nature reserves and are used for recreation.[6]

GENeco

Wessex Water's GENeco subsidiary, established in 2009,[7] operates sewage treatment works. It recycles waste, produces renewable energy and provides the agricultural industry with fertiliser.[8] In summer 2010, GENeco launched the Bio-Bug, a modified VW Beetle that runs on bio-gas generated from waste treated at sewage treatment works.[9] Waste flushed down the toilets of just 70 homes in Bristol is enough to power the Bio-Bug for a year, based on an annual mileage of 10,000 miles.[10]

In November 2014, the UK's first bus powered entirely by human and food waste went into service between Bristol and Bath, run by tour operator Bath Bus Company.[11] Since 2019, biomethane powers buses on one of Bristol's MetroBus routes.[12] The gas is produced at the company's "bioresources and renewable energy park" in Avonmouth, which is run by GENeco.[13]

Performance

Wessex Water achieved a score of 4.53 in Ofwat's 'Satisfaction by company' survey 2012/13 (5 being ‘very satisfied’).[14]

In 2013, Wessex Water's compliance with drinking water standards exceeded 99.9% and the company maintained 100% compliance with sewage treatment discharge consents.

In both 2011/12 and 2012/13, the company's leakage figure was 69 million litres per day, compared to a yearly average of 73 million litres per day between 2005 and 2010.[15]

Wessex Water's greenhouse gas emissions totalled 119 kilotonnes of CO2 equivalent in 2018/19,[16] compared to 149 kilotonnes of CO2 equivalent in 2011/12 and 159 kilotonnes in 2012/13.

Key people

Ruth Jefferson has been chief executive of Wessex Water since October 2024.[17][18] Colin Skellet was the chief executive from 1988 to 2024; he continues as group chief executive with overall responsibility for all YTL's UK activities.[18] Skellet was appointed OBE in the 2012 Birthday Honours for services to business and to the WaterAid organisation.[19] As of 2026, Andy Pymer is the chief financial officer.[5]

Francis Yeoh, a long-serving director of YTL Corporation and currently the executive chairman of the conglomerate, is non-executive chairman of the board of Wessex Water.[17]

Environmental and safety record

  • May 1998 – Found guilty of discharging over 1 million gallons of raw sewage into a Weymouth, Dorset, marina on August Bank Holiday Monday 1997, the busiest day of the year. The company was fined £5,000 with £500 costs.[20][21]
  • March 1999 – Ranked 4th in the top ten list of "worst polluters" in England by the Environment Agency.[22][23]
  • May 2002 – Fined £8,000 for causing pollution in Dowlais Brook, Cwmbran in June 2001.[24]
  • April 2003 – Fined £5,000 with £1,000 costs at Minehead Magistrates' Court after pleading guilty to causing poisonous, noxious or polluting matter to enter the Washford River in Somerset.[25]
  • July 2003 – Described by the Environment Agency as one of the worst "repeat offenders" for pollution incidents.[26]
  • 2004 – Fined six times for environmental pollution incidents.[27]
  • May 2007 – Fined £1,500 with £1,589 costs by Bristol magistrates after pleading guilty to one offence under the Water Resources Act 1991 of causing sewage to enter controlled waters. Untreated sewage had been allowed to pollute the River Frome in July 2006. The river was polluted again with untreated sewage at Frampton Cotterell in February 2007 and April 2007.[28][29]
  • April 2008 – Fined £3,000 with £1,960 costs for allowing sewage to pollute the River Stour.[30]
  • March 2010 – Fined £6,000 with £2,235 costs at Weymouth Magistrates' Court after allowing sewage to pollute the River Stour near Shaftesbury in March 2009.[30]
  • 3 December 2020 − Four people, three of them Wessex Water employees, were killed in an explosion at a company site in Avonmouth, where GENeco ran a bio-methane anaerobic digestor.[31] The official investigation into this were closed in 2024 due to "insufficient evidence" for a manslaughter conviction.[32]

References

  1. About the company Wessex Water, retrieved 10 June 2016^
  2. Wessex Water website http://www.wessexwater.co.uk/About-us/The-company/Our-employees/^
  3. Malaysian energy group YTL buys Wessex Water for £1.2bn The Independent, retrieved 13 November 2010^
  4. Wessex Water Operations Centre Buro Happold, retrieved 13 November 2010^
  5. Jasper Jolly. Wessex Water bosses handed £50,000 in extra pay despite Labour government's bonus ban The Guardian, 10 January 2026, retrieved 10 January 2026^
  6. Reservoirs and lakes Wessex Water, retrieved 10 June 2016^
  7. GENeco Limited Companies House, retrieved 4 December 2020^
  8. GENeco geneco.uk.com, retrieved 2020-12-04^
  9. BBC News: https://www.bbc.co.uk/news/uk-england-bristol-10881080^
  10. Home geneco.uk.com^
  11. UK's first 'poo bus' goes into service between Bristol and Bath BBC News, 21 November 2014^
  12. Bristol Community Transport unveiled as Metrobus m1 operator HCT Group^
  13. Biomethane bus refuelling station builds on the legacy of the Bio-Bus GENeco, 2019-07-18, retrieved 2020-12-04^
  14. Service Incentive Mechanism report Ofwat, retrieved 24 September 2013^
  15. Past performance Wessex Water, retrieved 10 June 2016^
  16. Annual results 2019^
  17. Meet the board corporate.wessexwater.co.uk, retrieved 2024-11-16^
  18. Karma Loveday. Ruth Jefferson to lead Wessex Water, as Colin Skellett stays on as group chief executive The Water Report, 2024-04-14, retrieved 2024-11-16^
  19. {{London Gazette | issue = 60173 | date = 16 June 2012 | page = 12 | supp = 1 }}^
  20. Michael McCarthy. Water firms pollute rivers every week The Independent, 29 May 1998^
  21. Make the polluter pay the full price The Independent, 3 September 1998^
  22. Vanessa Houlder. ICI Chemicals tops league table for pollution fines Financial Times, 22 March 1999^
  23. Linus Gregoriadis. ICI tops list of Britain's filthiest companies; The Worst Polluters The Independent, 22 March 1999^
  24. Water companies fined Western Mail, 22 May 2002^
  25. Water company fined for pollution BBC News, 1 April 2003, retrieved 13 April 2013^
  26. Paul Brown. Pollution still pays as firms shrug off fines: League table of offenders fails to stem neglect The Guardian, 31 July 2003^
  27. Guy Adams. Muddied waters? The Independent, 30 September 2005^
  28. Julie Harding. Water firm fined over sewage spill Evening Post, 25 May 2007^
  29. Water firm fined £3,000 for pollution Western Daily Press, 25 May 2007^
  30. Wessex Water fined for river pollution This Is Dorset, 29 March 2010, retrieved 13 April 2013^
  31. Tristan Cork, Emma Grimshaw, Ellis Lane, Estel Farell Roig. Avonmouth explosion: Updates as four dead and one injured BristolLive, 2020-12-04, retrieved 2020-12-04^
  32. Avonmouth explosion: 'Insufficient evidence' for manslaughter conviction BBC News, 2024-07-10, retrieved 2025-04-01^