Unbabel

Unbabel is an artificial intelligence-powered human translation platform. The company has headquarters in Lisbon, Portugal, and San Francisco, California. It has been owned by American translation and language services company TransPerfect since August 2025.[1]

Unbabel combines Neural Machine Translation with machine learning and a crowdsourced model to differentiate itself from other translation service providers. The name Unbabel is derived from the biblical story of Babel. The company is focused on the translation of customer service communications.

History

Unbabel was founded in August 2013 by Vasco Pedro, João Graça, Sofia Pessanha, Bruno Silva, and Hugo Silva and was incubated by Y Combinator in late 2014. The company was officially launched in March 2014.[2]

In May 2014, Unbabel raised a $1.5 million Seed round to support the growth and development of its translation platform, receiving investment from prominent venture capital firms and business angels including Google Ventures, Matrix Partners, Caixa Capital,[3] Faber Ventures, IDG Ventures, Digital Garage, Shilling Capital Partners, Wefunder, FundersClub, Elad Gil[4] and Raymond Tonsing.[5][6][7]

In early 2015, Unbabel was recognized as one of Y Combinator's fastest growing Seed stage companies.[8] In late 2016, Unbabel raised $5 million from lead investors Notion Capital and Caixa Capital.[9]

In early 2018, Unbabel raised $23 million in Series B funding, led by Scale Venture Partners and Notion Capital, bringing its total venture capital funding to $31.2 million.[10][11] The company is privately held.

On September 24 2019, Unbabel raised $60 million in Series C funding to further refine its AI+human translation platform. The latest funding round was led by Point72 Ventures with participation from e.ventures, Greycroft, Indico Capital Partners and existing investors, bringing its total funding to $91 million.[12]

After its turnover fell by nearly 50 percent in the space of a year, Unbabel was sold to American translation and language services company TransPerfect in August 2025 for a "relatively low value", resulting in a "total loss" for many investors.[13]

In the United States

In August 2019 Unbabel opened a research lab in Pittsburgh, PA. The lab is led by U.S. researcher Alon Lavie.[14][15]

Its customers include easyJet, Booking.com, Rovio Entertainment, Under Armour, Pinterest, and Facebook.

References

  1. TransPerfect Solidifies Leadership Position in Language AI by Acquiring Unbabel August 22, 2025^
  2. Rip Empson. Unbabel Launches A Human-Edited Machine Translation Service To Help Businesses Go Global, Localize Customer Support TechCrunch, March 23, 2014, retrieved 25 June 2017^
  3. Caixa Capital angel.co, retrieved 2016-09-02^
  4. Elad Gil angel.co, retrieved 2018-03-13^
  5. Raymond Tonsing angel.co, retrieved 2018-03-13^
  6. Julian Chokkattu. Unbabel Raises $1.5M to Expand Translation Service, Grow Customer Base TechCrunch, July 18, 2014^
  7. Kia Kokalitcheva. Unbabel scores $1.5M to add a human touch to machine-powered translation VentureBeat, July 18, 2014, retrieved 17 September 2017^
  8. Mattermark Startup Index: Top 10 Y Combinator Companies by Stage Mattermark, February 9, 2015, retrieved 15 May 2015^
  9. Cat Zakrzewski. Unbabel Gets $5M for AI-Powered Translation Services Wall Street Journal, 2016-10-31, retrieved 2025-07-29^
  10. Unbabel raises $23M for its 'AI-powered, human-refined' translation platform TechCrunch, retrieved 2018-10-16^
  11. Unbabel raises $ 23 million in new funding round Técnico Lisboa, 2018-01-15, retrieved 2025-07-29^
  12. Unbabel gets $60M for its blended approach to business translation TechCrunch, retrieved 2019-09-25^
  13. Sale of Unbabel for "relatively low value" resulted in "total loss" for many investors ECO – Economia Online, September 18, 2025, retrieved 2025-10-13^
  14. Unbabel to open new artificial intelligence lab theportugalnews.com, retrieved 2019-09-03^
  15. Daniel Payne. AI Company Unbabel Set To Open A U.S. Lab Internet News Flash, 2019-08-24, retrieved 2019-09-03^