Re-organization
In 2017, the air transport enterprise of the State National Service Türkmenhowaýollary was transformed into the joint-stock company Turkmenistan Airlines.[31][32]
In 2019, Turkmenistan Airlines officially opened ticket sales on its newly launched website.[33]
On 4 February 2019, the European Aviation Safety Agency (EASA) suspended Turkmenistan Airlines' permission to fly in the EU.[34] This forced the airline to terminate its routes to the United Kingdom, France and Germany. In December, Turkmenistan Airlines resumed regular passenger traffic to European Union countries after a 10-month break.[35]
In connection with the COVID-19 pandemic and for the safety of passengers, Turkmenistan Airlines suspended all international regular passenger flights in March 2020.[36][37][38][39] In order to prevent the import and spread of coronavirus infection, all planes arriving in Turkmenistan from abroad are redirected to the Turkmenabat International Airport[40] or Turkmenbashi International Airport.
Since March 2021, Turkmenistan Airlines switched to the new Piece Concept baggage system.[41][42]
In May 2022, Turkmenistan Airlines announced the resumption of flights to Dubai, the popular UAE tourist destination as the travel industry starts recovering from the COVID-19 impact.[43] In 2022, regular passenger flights to Istanbul, Kazan, Moscow, Dubai, Frankfurt and Abu Dhabi were resumed.[44] Aircraft began to return to Ashgabat (during the pandemic, they were redirected to Turkmenabat and Turkmenbashi).[45]
In February 2023, the airline launched a stopover service on domestic flights,[46][47] which involves a flight with a long transfer, when the air carrier offers to spend transit time not at the airport, but in the city next to which the airport is located.
In spring 2023, the airline purchased for the first time two cargo aircraft of the Airbus A330-200P2F type.[48] It was the first of its type to be used in Central Asia. New cargo flights on airplanes Airbus A330-200P2F was opened to Incheon, Hanoi, Milan, Shenzhen and Xi'an.
The first of Turkmenistan Airlines Boeing 777-300ER aircraft (368-seat,[49] three-class configuration) entered service in December 2023, initially linking Ashgabat with Bangkok.[50] The Boeing 777-300ER aircraft have replaced the retired Boeing 757-200s. The Boeing 777-300ER aircraft are generally used on Turkmenistan Airlines Far East destinations, to London and Bangkok.
As of December 2023, Turkmenistan Airlines was maintaining services to Russia, Germany, UAE, China, Turkey, Thailand, and the UK.[51]
In January 2024, Turkmenistan Airlines confirmed Milan, Ho Chi Minh City, Jeddah and Kuala Lumpur as one of its new destinations for 2024.[52]
Starting December 2024, Turkmenistan Airlines offers free AdonisOne in-flight entertainment on international flights aboard their aircraft. Passengers can enjoy movies, audiobooks, music and magazines. Passengers can connect to the onboard Wi-Fi network using their devices in flight mode. The platform supports multiple languages and offers a wide variety of content to suit all tastes.[53]
In May 2025, Turkmenistan Airlines resumed services to Balkanabat.[54] In July 2025, services began to Seoul.[55]
