Tortilla (restaurant chain)

Tortilla Mexican Grill PLC (branded as Tortilla) is a fast-food restaurant based in the United Kingdom, founded in 2007 by Brandon and Jennifer Stephens.[1]

As of October 2022, it has 84 branches in the UK.[2] Internationally, Tortilla operates in the Middle East, with 10 stores in Dubai and Saudi Arabia through a franchise partnership with Eathos.[3]

History

The first Tortilla restaurant opened in Islington in 2007, becoming the UK’s largest fast-food Mexican brand.[4] Tortilla offers dine-in, self-serve, take away, click and collect, and delivery.

Tortilla's growth was supported by a steady expansion across the UK, including 10 sites in Dubai and Saudi Arabia, a cloud kitchen estate and exclusive delivery partnership with Deliveroo.[5]

In 2019, Tortilla expanded its footprint to include some of the UK’s most prominent travel hubs, including the Euston railway station, through a partnership with SSP Group.[6] In October 2021, Tortilla announced the launch of two new sites in Gatwick Airport and Leeds Skelton Lake Services.[7]

In May 2021, Tortilla opened a site in Chessington World of Adventures Resort, through a partnership with Merlin Entertainments.[8]

Over the years, Tortilla won several industry awards, including:

In May 2022, Tortilla announced it has acquired the Mexican restaurant chain Chilango Ltd from the investment company RDCP Group Ltd., for £2.8 million.[13]

  • QSR Media UK Centegra Awards 2020 - Best Marketing Campaign[9]
  • Restaurant Marketer & Innovator 2020 - 30 under 30[10]
  • R200: Best Value Restaurant Chain Over 20 Sites 2018[11]
  • FEJ Awards 2018 Operator of the year, best new kitchen concept[12]

Values

The brand only uses grass-fed British Isle brisket in its slow-cooked Barbacoa, as well as Red Tractor approved pork,[14] and is a signatory of the Better Chicken Commitment.[15] Meanwhile all vegetarian and vegan dishes are Vegan & Vegetarian Society approved.[16]

In January 2021, to aid youth employment, Tortilla has offered 50 new placements as part of the Government’s Kickstart Scheme.[17]

References

  1. Trevor Clawson. An American In London - From Silicon Valley To The UK Restaurant Trade Forbes, retrieved 2023-01-07^
  2. Tortilla Mexican Grill plc, Interim results, 3 October 2022 Tortilla Group PLC, 4 October 2022, retrieved 12 June 2023^
  3. AIM Admission Document Tortilla Group PLC, 8 October 2021, retrieved 12 June 2023^
  4. Joe Lutrario. Wrap stars how Tortilla won the burrito wars Big Hospitality, 12 November 2019, retrieved 12 June 2023^
  5. Joe Lutrario. Tortilla strengthens delivery partnership with Deliveroo Big Hospitality, 23 August 2021, retrieved 12 June 2023^
  6. Tortilla signs development agreement with ssp Tortilla, 2 December 2019, retrieved 12 June 2023^
  7. Tortilla Launches Two Further Sites Through Strategic Partnership with SSP Tortilla Group PLC, 9 September 2021, retrieved 12 June 2023^
  8. Tortilla joins Merlin Entertainments Tortilla, 6 May 2021, retrieved 12 June 2023^
  9. Winners inaugural qsr media uk centegra awards announced QSR Media, retrieved 12 June 2023^
  10. 30 Under 30 - Restaurant Marketer & Innovator retrieved 12 June 2023^
  11. Joe Lutrario. Restaurant's R200 Awards winners announced 4 December 2018, retrieved 12 June 2023^
  12. Andrew Seymour. FEJ Awards 2018 Winner Operator of the Year - Best New Kitchen Concept Food Service Equipment Journal, 6 June 2018, retrieved 12 June 2023^
  13. IN BRIEF: Tortilla Mexican Grill acquires Mexican food chain Chilango www.lse.co.uk, retrieved 2022-05-23^
  14. Food You Can Count On Tortilla, 18 November 2019, retrieved 12 June 2023^
  15. Better Chicken Commitment Tortilla, 7 November 2019, retrieved 12 June 2023^
  16. Food You Can Count On Tortilla, 6 June 2018, retrieved 12 June 2023^
  17. Tortilla Aids Youth Employment With Kickstart Scheme Tortilla, 26 January 2021, retrieved 12 June 2023^