Telecom Plus

Telecom Plus plc is a British multi-utility supplier of gas, electricity, home insurance, and landline, broadband and mobile services to residences and businesses. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.

History

The company was founded in 1996 as a telecommunications business. Its first product, launched in 1997, was a least cost call routing 'Smart Box', a gadget that plugs into a phone socket and routes the calls to alternative networks at a cheaper rate than British Telecom.[2]

In 2017, the company sold its 20% stake in Opus Energy to Drax Group.[3]

In October 2023, the company had over 949,000 customers.[4]

In December 2025, it was reported that the company was vying to take a stake in UK energy provider OVO Energy.[5]

Key people

Andrew Lindsay, a world-class rower who was a member of the gold medallist British team at the 2000 Olympics,[6] joined Telecom Plus in 2007. He was the chief operating officer in 2009[7] and was promoted to chief executive officer in July 2010.[8] Lindsay held the CEO role jointly with Stuart Burnett from 2021, and in 2023 the company announced that Lindsay would step down at the 2024 AGM.[9]

Operations

The company has two subsidiaries:

The company uses a multi-level marketing model to recruit customers and distributors.[16]

• Utility Warehouse (branded as UW) operates a landline telephony service, mobile telephony (as an MVNO on the EE network), supplies broadband, gas and electricity[10] and offers home insurance.[11] UW also offers a pre-paid debit card which pays a "cashback" percentage on purchases (given as a credit against the monthly bill for other UW services) in return for a monthly fee.[12] The cards are operated by Mastercard and issued by PSI-Pay Ltd,[12] a privately held company.[13]
• Telecommunications Management Limited provides a landline telephony service to small and medium-sized enterprise (SME) customers,[14] as well as operating the 1pMobile consumer MVNO.[15]

External links