TeleMessage

TeleMessage is an Israeli software company based in Petah Tikva, Israel. Founded in 1999 by Guy Levit and Gil Shapira, it provides enterprise messaging, mobile communications archiving and high-volume text messaging services.[1]

TeleMessage suspended their worldwide services in May 2025 due to a significant cybersecurity incident. Hackers claimed to have breached the company's internal systems, which led to Telemessage halting all services to investigate and contain the incident.[2]

History

TeleMessage was founded in 1999 in Tel Aviv, Israel raising more than 10 million dollars in its first 2 series of investment rounds.[3] After being acquired by Messaging International plc in August 2005, it then went public and was traded on the London Stock Exchange AIM section under the Messaging International name.[4]

It received conditional funding of up to US$900,000 for a joint research and development project for "Secure Rich Communication Services Messaging" in 2015. The funding was provided by the Israel-US Binational Industrial Research and Development Foundation.[5]

In 2004, Canadian mobile network operator Rogers Wireless selected TeleMessage SMS to Landline solution, powered by ScanSoft RealSpeak, for its TXT 2 Landline service.[6] American wireless network operator Verizon Wireless started using TeleMessage's SMS service to convert typed text messages into audio messages that play to a recipient's landline phone, launching this service in June 2006.[7] Rogers Communications and the American telco Sprint Nextel were amongst others to launch the mail plugin.[8] In 2013, five years after Comverse launched the TeleMessage PC2Mobile with a Tier-1 European operator, Sprint started selling the TeleMessage offering to allow doctors and clinicians to send HIPAA-compliant texts.[9] Delisted from the British stock exchange and privatized in 2017, it joined the G-Cloud public procurement framework and a financial compliance partner program managed by Verint Systems in the following years.[10]

In 2019, it along with Boku Identity and Deep Labs joined NICE Actimize's X-Sight Marketplace.[11] In February 2020, Proofpoint, a Sunnyvale based enterprise security company partnered with TeleMessage to use their Mobile Archiver service for capturing text, voice and WhatsApp messages.[12] The company is also working with Microsoft in protecting and governing data that is arriving from other Microsoft 365 services.[13]

On February 20, 2024, the firm was acquired by Smarsh.[14] Telemessage's main industry competitor is Symphony Communication.

In May 2025, TeleMessage gained media attention after it was revealed that Mike Waltz, former U.S. National Security Advisor, was using a modified version of open source software Signal called "TM SGNL", created by TeleMessage to archive messages securely. Use predates the 2024 government; a federal contract starting in February 2023 has been found for 'TeleMessage mobile electronic message archiving'.[15][16] It was later reported that TeleMessage had been hacked, and that chat logs archived by TeleMessage's modified Signal application are not end-to-end encrypted, either in transit to their archival storage location or once at rest.[17]

Products

  • Mobile Archiver - addresses mobile phone text and call archiving for compliance, regulatory and eDiscovery response requirements. It reduces risk across a variety of industries, capturing mobile content from BYOD and corporate phones; Enabling the captures and archive of: SMS, MMS, Voice calls, as well as WhatsApp and WeChat chats and calls.[18][19][20]
  • Secure Enterprise Messaging - enables secure enterprise chat for co-workers by using user-friendly mobile apps and a range of APIs that connect to any operational IT system.
  • Mass Messaging - provides tools to deliver multi and omnichannel bulk messaging across: SMS, MMS, Voice calls, Faxes, Email, and Mobile Apps.

Patents

  • Mobile station (MS) message selection identification system[21]
  • Controller for use with communications systems for converting a voice message to a text message[22]

Awards

  • 2020, Best Regtech Solution by Finovate Awards.[23]

See also

  • Comparison of instant messaging clients
  • Internet privacy
  • Secure instant messaging

References

  1. Raul Castañon. CafeX Communications, Proofpoint, TeleMessage, Staffbase: News Roundup for February Medium, 25 February 2020, retrieved 2020-09-19^
  2. Kevin Breuninger. Messaging app used by Trump official suspends operations after reported hack CNBC, 2025-05-05, retrieved 2025-09-02^
  3. דפנה צוקר. Globes Article Globes, 25 June 2000^
  4. Messaging International PLC acquires Telemessage Interactive Investor - August 2005, retrieved 4 November 2009^
  5. Messaging International Gets Up To USD900,000 In Funding MorningstarUK, retrieved 2014-07-22^
  6. Rogers Wireless Selects ScanSoft and TeleMessage to Power TXT 2 Landline Service Speech Technology Magazine, 1 January 2005, retrieved 2020-09-28^
  7. Carmen Nobel. Verizon Wireless to Give SMS a Voice 628150 Light Reading, 1 June 2006^
  8. Text Messaging Comes to Landlines PCWorld, 14 August 2008, retrieved 2020-10-01^
  9. Sprint Launches Secure Messaging Platforms for Health Care eWEEK, 28 June 2013, retrieved 2020-10-02^
  10. Gyorgy Gyarmati. TeleMessage Joins Verint's Financial Compliance Partner Program 15 June 2020, retrieved 2020-09-23^
  11. Boku Identity, Deep Labs, and TeleMessage Join NICE Actimize's X-Sight Marketplace, the Industry's First Financial Crime Management Ecosystem NICE Systems, retrieved 2020-10-01^
  12. Raul Castañon. CafeX Communications, Proofpoint, TeleMessage, Staffbase: News Roundup for February Medium, 25 February 2020, retrieved 2020-10-01^
  13. Microsoft 365 gets next generation Compliance Manager and more Neowin, retrieved 2020-10-01^
  14. Smarsh Completes Acquisition of TeleMessage, Extends Communications Compliance Leadership Smarsh, retrieved 2024-02-29^
  15. Photo appears to show Mike Waltz using Signal-like app that can archive messages NBC News, 2 May 2025^
  16. Joseph Cox. Mike Waltz Accidentally Reveals Obscure App the Government Is Using to Archive Signal Messages 404 Media, 1 May 2025, retrieved 1 May 2025^
  17. Joseph Cox. The Signal Clone the Trump Admin Uses Was Hacked 404 Media, 2025-05-04, retrieved 2025-05-05^
  18. Overview: TeleMessage's Mobile Archiving Solution www.infotech.com, 15 April 2020, retrieved 2020-09-23^
  19. Boku Identity, Deep Labs, and TeleMessage Join NICE Actimize's X-Sight Marketplace, the Industry's First Financial Crime Management Ecosystem Picante Today, 4 November 2019, retrieved 2020-09-23^
  20. Raul Castañon. CafeX Communications, Proofpoint, TeleMessage, Staffbase: News Roundup for February Medium, 25 February 2020, retrieved 2020-09-23^
  21. United States Patent: 7103348 - Mobile station (MS) message selection identification system^
  22. United States Patent: 7103348 - Mobile station (MS) message selection identification system^
  23. Tyler Ferst. Finalists Announced for the Finovate Awards! Finovate, 17 August 2020, retrieved 2020-09-23^