T2 (tea products company)

T2, officially registered as Tea Too, is a chain of specialty tea shops that has stores in Australia, Singapore, and New Zealand. It was established in Melbourne, Australia, in 1996 and was purchased by Unilever in 2013.[2] The chain has 40 stores globally and reported an annual turnover of $57 million AUD.[6]

History

T2 was co-founded by Maryanne Shearer and Jan O'Connor.[7] In 1995, the pair registered a homewares company called Contents Homeware, which marked their early entry into retail before shifting focus to specialty tea.[8]

Ownership

Startup

In 1996, Jan O'Connor and Maryanne Shearer each invested $50,000 to launch the company as equal co-founders.[9]

According to T2: The Book, Shearer stated that her business relationship with O'Connor began to deteriorate after she returned to work in March 2000 following the birth of her first child. This led to a legal dispute, ultimately resulting in O'Connor's departure from the business. In October 2001, Bruce Crome, Shearer's partner, purchased O'Connor's share in the company.[10][11]

Investment partnership

In 2007, Maryanne Shearer and Bruce Crome sold 50 percent of T2 to retail investors Jonathan Dan and Phillip Blanco. Following disagreements over growth strategies, Shearer and Crome bought back 25 percent of the company from Blanco, while Dan retained his investment.[12]

Acquisition by Unilever

Multinational company Unilever acquired T2 from Shearer and Crome in October 2013. As of 2015, Shearer was T2's Creative Director. In announcing the acquisition, Shearer highlighted Unilever's role in adopting sustainable agriculture practices for the tea industry as a good value fit for T2.[13] T2 had worked with Fairtrade since 2009 on its English breakfast tea blend.[14] In 2017, writer Jayne D'Arcy used the term "Unilever-ed", to describe the company's shift from being locally Melbourne-owned.[15]

The purchase price was estimated to be less than $100 million[16] and was later disclosed as $60 million.[17] Legal services for T2 were provided by Baker & McKenzie and Harris Carlson, with financial advice from Deloitte. Legal services for Unilever were provided by Johnson Winter Slattery, with financial advice from KPMG.[18]

Unilever reached an agreement in November 2021 to sell the majority of its tea business to private equity firm CVC Capital Partners for €4.5 billion, roughly US$5 billion.[19] This included the T2 business. The sale was completed in July 2022, with the new company named LIPTON Teas and Infusions.[20]

Outlets and turnover

Stores

On 1 July 1996, the first store was opened at 340 Brunswick Street, Fitzroy, Melbourne, Victoria, Australia. A second store was opened on Fitzroy Street, St Kilda,[21] but was closed after 12 months due to low patronage. However, the following year sales increased 20% which prompted the company to expand into Sydney.[22]

In November 1999, a store was opened in Chadstone Shopping Centre, Melbourne. The success of this store helped to increase T2's revenue beyond $1 million.

In 2002, T2 expanded to Sydney with a store in King Street, Newtown. By 2004, the company had grown to six stores, and by 2005 to eight stores. At this time, the company had 55 team members with a total revenue of $4.4 million. In 2006, revenue was $8 million.

In 2008, T2 moved its operations from Fitzroy to a leased office in the Port Melbourne area.[23] In August 2012, the company leased a warehouse at 50 Cyanamid Street in Laverton North.[24] In September 2012, T2 leased a building at 35 Wellington Street in Collingwood, with the intention of relocating the head office to that location.[25] In September 2012, the first Tasmanian T2 store was opened in the Cat & Fiddle Arcade, Hobart.[26]

In May 2013, a T2 shop was opened at 269 Little Collins Street, Melbourne.[27] That same year, T2 opened a store in Cairns Central.[28]

In 2014, 18 new stores were opened. Three of the stores opened in London,[29] England, United Kingdom, (including on Shoreditch High Street[30]) and one in New York City, New York. A year later, a fourth London store was opened at 290 Regent Street, in the West End.[31]

In 2017, the first T2 stores were opened in Scotland[32] (131 Buchanan Street, Glasgow[33]), and in Singapore,[34] the first outlet in Asia.[35] As of November 2017, there were over 96 stores across Australia, New Zealand, the United States and Asia.[36]

In 2023, T2 announced that due to "unprecedented changes" of the past few years, they have decided to "close all operations in the Northern Hemisphere to focus on regions closer to home such as Australia, New Zealand and Singapore".[37] T2's US stores closed on 19 February 2023, with its US websites trading until 22 February 2023 (with the exception of their Valley Fair location in California, which remained open until 25 June 2023).[38]

Wholesale

Beginning in the mid-2000s, T2 was supplying tea to approximately 300 cafés and restaurants across Australia.[39] Eventually, this number increased to 400, including a few international accounts.[40]

By mid-2011, the number of wholesale accounts had grown to approximately 500.[41] By 2015, T2 was supplying 3,000 wholesale accounts.

Branding

T2 stores include tasting tables and ingredient stations, allowing customers to sample teas in‑store. Its interior design has been described as akin to an "apothecary-style" boutique, with dark interiors accented by orange and black colour schemes. The Shoreditch (London) location featured a custom tea fountain as part of its décor.

Tea blends

T2 has 131 available teas and tea blends sold as loose leaf, powder, and tea bags. [42] Some of its signature blends—such as Melbourne Breakfast (a black tea with vanilla) and Brisbane Breakfast (flavored with mango)—are named after Australian cities and were sold in multiple international locations.

Awards and recognition

In 2015, Shearer published T2: The Book, which discusses the company's history, profiles different types of tea, and recommends tea cups and brewing techniques[47]. Kristen Droesch's February 2016 book review in Library Journal highlights the artistic details of T2's design, stating that it is "more than just an advertisement for T2".[48]

T2: The Book was designed by Evi O and was a category winner for the Australian Book Designers Association's Best Designed Fully-illustrated Book under $50 in 2016.[49]

  • Co‑founder Maryanne Shearer received the Veuve Clicquot Business Woman of the Year award in 2012[43]
  • The Shoreditch store in London won Store of the Year at the Retail Design Institute's International Design Competition in 2014,[44] and the Collingwood headquarters was awarded Silver in the 2014 Melbourne Design Awards for corporate interiors[45]
  • The T2 Tea Cotton Teabags packaging designed by Christopher Stanko was a finalist in the 2015 Australian Packaging Design Awards (Beverage category)[46]

See also

References

  1. Current details for ABN 61 072 399 529 Australian Business Register, 3 October 2019, retrieved 16 October 2020^
  2. About Us 20 Years T2, retrieved 16 October 2020^
  3. About us LinkedIn, retrieved 15 April 2024^
  4. Find a T2 store near you (NZ)^
  5. T2 People T2, retrieved 16 October 2020^
  6. Unilever to acquire T2 premium tea business in Australia Unilever, 6 September 2013, retrieved 16 October 2020^
  7. Dan Bolton. T2 Retailer Will Celebrate 25 Years www.worldteanews.com, 2019-10-22, retrieved 2025-12-07^
  8. Helen Shield. These pioneer tea ladies are not potty after all The Age, The Age, 15 June 1998, retrieved 23 August 2025^
  9. Caitlin Fitzsimmons. Jan O'Connor and the other T2 story Australian Financial Review, 23 August 2014, retrieved 1 June 2018^
  10. Caitlin Fitsimmons. Co-founder tells other side of T2 story Australian Financial Review, 24 August 2014, retrieved 1 June 2018^
  11. Maryanne Shearer. T2: the book Penguin Random House, 2015^
  12. Jessica Gardner. All hard work and hot water The Australian Financial Review, 5 April 2014^
  13. T2's telling fortune in tea leaves The Courier Mail, 9 September 2013^
  14. United Kingdom: Unilever to acquire T2 premium tea business in Australia Mena Report, 7 September 2013^
  15. Jayne D'Arcy. Melbourne made, going global Sunday Age, 14 May 2017^
  16. Sue Mitchell. Global domination in the tea leaves The Canberra Times, 5 May 2014^
  17. Sue Mitchell. Unilever reads tea leaves on T2 acquisition The Canberra Times, 26 April 2016^
  18. Elizabeth Broomhall. Bakers brews up for Unilever on high-end Australian tea deal Legal Week, 16 September 2013^
  19. Armstrong. Unilever agrees sale of PG Tips and Lipton to CVC Capital Partners www.thetimes.com, 11 July 2024^
  20. Unilever completes sale of tea business - Food & Drink Business www.foodanddrinkbusiness.com.au^
  21. Jane Faulkner. Selective sipping down to a tea The Age, 15 May 1998, retrieved 1 June 2018^
  22. Helen Shield. These pioneer tea ladies are not potty after all The Age Melbourne, 15 June 1998, retrieved 8 June 2018^
  23. Nicole Lindsay. Tea change for importer Herald Sun, 5 August 2008^
  24. In briefs The Age, 22 August 2012^
  25. Briefs The Age, 12 September 2012^
  26. Linda Smith. Tea shop brews up arcade retail storm what's new The Mercury, 13 September 2012^
  27. Olga Galacho. Chinese developers keen to call Melbourne home Herald-Sun, 1 May 2013^
  28. Caitlin Guilfoyle. Hot cuppa's catching on The Cairns Post, 24 September 2013^
  29. Annabel Dixon. Untitled EG: Estates Gazette, 19 April 2014^
  30. Annabel Dixon. Aussie tea specialist debuts in Shoreditch Estates Gazette Interactive, 11 April 2014^
  31. Two foodie flagships tuck into Regent St. Property Week, 27 February 2015^
  32. Shekha Vyas. Untitled EG: Estates Gazette, 11 February 2017^
  33. Shekha Vyas. T2 breaks record for Buchanan Street rent Estates Gazette Interactive, 9 February 2017^
  34. About Us www.t2tea.com, retrieved 2017-12-12^
  35. Kenneth Goh. Australian tea company T2 cococts brew in homage to kaya toast The Straits Times, 16 January 2017^
  36. T2 on Going Global - Power Retail Power Retail, 2017-11-03, retrieved 2017-12-13^
  37. Tea FAQ: Frequently Asked Questions About T2^
  38. Tea FAQ: Frequently Asked Questions About T2^
  39. Anastasios Andrew. Hip to sip Vogue Entertaining and Travel, July 2000, retrieved 1 June 2018^
  40. Joanne Trzcinski. Yesterday's classics still today's chic U Magazine, 25 September 2000, retrieved 1 June 2018^
  41. Jan O'Connor. BIRTH OF A BRAND: T2, TEA AND ME Australasian Tea Association, retrieved 1 June 2018^
  42. Discover Our Tea Selection: Loose Leaf & Teabags www.t2tea.com, retrieved 2025-12-08^
  43. Veuve Clicquot Business Woman Award: Every inspiring winner since 1972 The CEO Magazine, retrieved 2025-10-11^
  44. VMSD Reader. Retail Design Institute names 2014 STORE OF THE YEAR and recognizes projects from across the globe in more than 20 retail formats – Visual Merchandising and Store Design vmsd.com, retrieved 2025-11-25^
  45. Online Editor. Melbourne Design Awards Australian Design Review, 2014-10-29, retrieved 2025-11-25^
  46. Finalists for 2015 Packaging Design Awards - Print21 www.print21.com.au, retrieved 2025-11-25^
  47. Maryanne Shearer. T2: The Book Lantern Australia, February 1, 2016^
  48. Kirsten Droesch. Time for tea.("The Tea Book: All Things Tea," "T2: The Book," and "The Art and Craft of Tea: An Enthusiast's Guide to Selecting, Brewing, and Serving Exquisite Tea")(Book review) Library Journal, 1 February 2016^
  49. T2: The Book - Australian Book Designers Association Australian Book Designers Association, retrieved 2017-12-12^