Saga is a British company focused on serving the needs of those aged 50 and over, originally owned by its founder, later acquired by private equity, and ultimately listed on the London Stock Exchange. It has 2.7 million customers. The company operates sites on the Kent and Sussex coast: Enbrook Park and Priory Square.[2][3][4] It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.[5]
History
1951–2020
The business was founded by Sidney De Haan in 1951 and was passed to his son Roger De Haan who took over in 1984 after his father's retirement.[6] Saga was acquired by staff (20%) backed by the private equity firm Charterhouse in October 2004.[7] In 2007 Saga merged with The AA (owned by private equity firms CVC and Permira) to form Acromas Holdings.[8][9]
In July 2011, Saga acquired Allied Healthcare. On 31 January 2015, it wrote it down to zero, and then sold it, at a small net profit, to Aurelius Group in December 2015.[10][11][12]
In May 2014, Saga Group Ltd was successfully listed on the London Stock Exchange as Saga PLC.[13] Also in 2014, Saga acquired Bolton based luxury holiday company Destinology.[14]
In January 2020, Saga appointed Euan Sutherland as CEO of the Saga Group. At the same time, Saga's escorted touring brand Titan Travel was put up for sale, a process paused due to the coronavirus pandemic that started that year.[15]
Since 2020, debt problems
In 2019 the company issued a profit warning and since then struggled to reduce its debt. Part of the strategy has been to sell off assets.[16]
In February 2020, Saga sold its motorcycle insurance business, Bennetts, to Atlanta Investment Holdings Ltd, part of the Ardonagh group, for £26 million.[17]
In March 2020, Saga sold its Patricia White's and Country Cousins domiciliary care agencies, now rebranded as Trinity Homecare, to private equity firm Limerston Capital for a reported £14 million.[18]
In June 2020 Saga Care at Home permanently closed, which was the end of Saga's involvement in the homecare sector. Care at Home's assets were assigned to another care provider.[19]
In November 2023, Euan Sutherland resigned as chief executive effective from January 2024 after serving for four years.[20][21] He was replaced by the company's finance director Mike Hazell.[20][21]
Operations
Saga's operations include:[22]
- Saga Holidays provides package holidays and tours across the globe. It owns and operates the cruise ships Spirit of Discovery and Spirit of Adventure[24] as well as Titan Travel and luxury holiday company Destinology.[25]
- Saga Services provides a wide range of Insurance products, Motor, Home, Travel, Caravan, Pet, Private Medical, Life Insurance, Motorhome.[26]
- Saga Personal Finance provides savings accounts, credit cards, travel money, financial advice, equity release, share dealing, annuities, life assurance & long term care funding advice.[27]
- Saga SOS Personal Alarms.[28]
- Saga also owns direct mail and fulfilment service Metro Mail.[27]
Magazine
Saga operates a subscription magazine, Saga Magazine, with a circulation of 627,000 and a readership of one million per month; it has been described as the "United Kingdom's biggest selling monthly subscription title".[29] Founded by Paul Bach, under his editorship, it became Britain's biggest selling monthly magazine.[30]
Television campaign
In 2021 Saga launched a television advertising campaign called Experience is Everything with actor Nicholas Farrell.[31]
References
- Annual Results for the year ended 31 January 2026 Saga Group, retrieved 15 April 2026^
- Saga Group Limited^
- MetroMail metromail.co.uk, retrieved 3 April 2015^
- Welcome to Saga. Over 50s Insurance, Holidays, Magazine and More www.saga.co.uk, retrieved 3 April 2015^
- Greencore Group (UK): Acquisition of Bakkavor Group (UK): Changes in FTSE UK Index Series FTSE Russell, 7 January 2026, retrieved 9 January 2026^
- Saga Holidays founder dies BBC, 18 February 2002, retrieved 10 April 2016^
- Saga sale nets £1.2bn for founder's son The Telegraph, 5 October 2004, retrieved 10 April 2016^
- Matthew Goodman. Equity windfall for Saga and AA staff The Sunday Times, 23 September 2007^
- Dominic Walsh. Saga plans flotation as earnings rise 8 per cent The Sunday Times, 19 August 2012^
- Allied Healthcare International Inc. to Be Acquired by Saga Group Limited Market wired, 2011, retrieved 29 December 2016^
- Saga Sells Allied Healthcare Business To Aurelius For GBP19 Million Morning Star, retrieved 13 February 2017^
- Saga Sells Allied Healthcare Care Management Matters, 2 December 2015, retrieved 11 December 2017^
- Saga PLC company summary London Stock Exchange, retrieved 27 August 2014^
- Saga takes majority stake in Destinology Travel Weekly, retrieved 22 September 2017^
- James Chapple. Saga pauses Titan Travel sale due to coronavirus Travel Trade Gazette, 3 March 2020^
- Louis Goss. Saga looks to sell off insurance business to help pay down £721m debt 22 January 2023, retrieved 8 February 2024^
- Simon Hancocks. Saga sells Bennetts Motorcycle insurance for £26m Visordown, 17 February 2020^
- Sale of introductory care agencies, Trading Update – Company Announcement - FT.com markets.ft.com^
- Preliminary Results 2022 Saga, retrieved 7 February 2024^
- Patrick Hosking. Saga chief quits after four years at the helm The Times, 2023-11-29, retrieved 2023-11-29^
- Ian Smith. Saga chief Euan Sutherland resigns as group explores debt reduction www.ft.com, 28 November 2023, retrieved 2023-11-29^
- Saga's holidays help lift revenues as car insurance decelerates The Telegraph, 30 April 2015, retrieved 11 April 2016^
- Holly Payne. Bookings open for Saga Cruises' 2021 UK summer sailings Seatrade Cruise News, 2022, retrieved 5 January 2022^
- Ocean cruises Saga Holidays, retrieved 30 July 2025^
- Travel Saga Corporate, retrieved 5 January 2017^
- Insurance Saga plc, retrieved 30 July 2025^
- Other Businesses (principally includes Money, Publishing, Mailing and Printing) Saga plc, retrieved 30 July 2025^
- Personal SOS Alarms Service Saga, retrieved 30 July 2025^
- Saga magazine gets a new look Wemakemedia, retrieved 13 February 2017^
- Obituaries — Paul Bach The Daily Telegraph, 16 October 2011, retrieved 24 October 2011^
- Experience is Everything - Insurance Saga, 5 November 2021^