Ridley's Family Markets

Overview

foundation	1984 in Payson, Utah
founders	Jerry Ridley Connie Ridley
areas served	Colorado, Idaho, Montana, Nevada, Utah, Wyoming
hq location city	Jerome, Idaho
hq location country	United States
num locations	30
num locations year	2024
industry	Retail (Grocery)
revenue	Unknown/Private Company
key people	Donald Mark Ridley (President) Jerry Lee Ridley (Director) Constance Fay Ridley (Secretary)
products	Bakery, dairy, deli, frozen foods, general grocery, meat, pharmacy, produce, seafood, snacks, liquor
services	Supermarket Drugstore
parent	Ridley Supermarket Holdings, Inc.
owner	Ridley family
num employees	2,000
num employees year	2021
footnotes	‡R1R‡
homepage	http://shopridleys.com/

Ridley's Family Markets is a family-owned chain of grocery stores based in Jerome, Idaho, United States[2] (but incorporated in Wyoming),[3][4] with locations in Colorado, Idaho, Montana, Nevada, Utah, and Wyoming.[5]

Description

Although the company was founded in 1984 in Payson, Utah, it subsequently moved its headquarters to Boise, Idaho, and then Jerome. As of 2026, Ridley's operates 39 supermarkets in Idaho, Colorado, Utah, Nevada, Montana, and Wyoming, operating under the Ridley's and Macey's brands as well as including several stand alone

History

In 1984, Jerry and Connie Ridley opened an 11000 sqft grocery store in Payson, Utah.[8] Ridley's first operated as an IGA franchise called Ridley's IGA Foodliner. In 1986, the couple sold the Payson store and began a partnership to build and operate a Food 4 Less store in Provo, Utah.[6] In 1988, after grocery retailer Farmer Jack closed their stores in Idaho and Utah, the Ridleys decided to sell their share of the Food 4 Less store to acquire three former Farmer Jack stores in Idaho.[6] Ridley's Food Corporation was incorporated that same year as a privately held company with its headquarters in Boise, Idaho.[9][10] Throughout the 1990s, Ridley's began acquiring several grocery stores in Idaho, including two Smith's Food and Drug stores in Boise (1992) and two Sprouse-Reitz stores in Emmett and McCall (1994).[6] Each of these four stores were eventually closed or relocated.[6] In 2004, the first Ridley's Family Markets store in Utah was opened in the city of Tremonton.[11] In 2007, Ridley's ranked as the 36th largest private company in Idaho.[12]

The retailer's first stores in Nevada (Ely) and Wyoming (Pinedale) opened in 2007 and 2008, respectively.[8] As of 2008, Ridley's had 15 stores and 600 employees.[8] Between 2008 and 2010, it acquired three Albertsons stores in Blackfoot, Idaho and Orem, Utah.[6] Following the purchase of three pharmacies in Idaho and Nevada, Ridley's opened the first free-standing pharmacies in the company's history in 2010.[6] In August 2011 Ridleys Family Markets. Inc. was incorporated in Wyoming.[3] On December 20, 2014, it was announced that Ridley's would be buying four grocery stores in Wyoming: two Safeway stores in Casper, one Safeway in Sheridan, and an Albertson's store in Laramie. The stores were being sold by Associated Food Stores, a grocery wholesaler and co-op that facilitates such deals. At the time, Ridley's had 24 stores and approximately 2,000 employees.[13]

Since the late 1990s, Ridley's has been supplied by Associated Food Stores. The company was previously supplied by Fleming Foods. In 2015, Ridley's Family Markets was listed as the 21st largest private business headquartered in Idaho.[7]

Electronic retailing

Electronic marketing innovations that Ridley's had developed around its customer loyalty program were recognized in 2006 with a Global Electronic Marketing award. Program features recognized by the award included customizable shopping lists, card points that could be redeemed for rewards and discounts, and email delivery of weekly ads.[16] In 2008, it was announced that Ridley's would conduct an experimental implementation of electronic coupon clearing in one of its stores. This is an innovation that transfers coupon redemption information from retailers to manufacturers electronically, with the goal of eliminating the transaction costs and other problems involved with traditional methods of coupon processing. Although this technology has many perceived advantages, it had not been successfully implemented on a large scale.[17]

Ridley's Family Markets

Description

History

Electronic retailing

See also

External links

References