Reliance Home Comfort is a residential and commercial services company headquartered in Canada primarily focused on rental, sales and maintenance of water heaters, water purification, smart home and heating, ventilation, and air conditioning systems. The company has its largest base of operations in Ontario, but also has offices in western Canada and the United States. As of 2017, it served 1.7 million customer households across Canada.
Reliance is currently controlled by the family of Hong Kong–based Chinese-Canadian businessman Victor Li and his father Li Ka-shing, through two of their holding companies, CK Asset Holdings (75%) and CK Infrastructure Holdings (25%).
History
Reliance has its origins in the storage water heater rental business formerly owned by natural gas utility Union Gas, which served much of Ontario.[1] Reliance's main Ontario competitor, Enercare, has a similar origin as the rental business of Toronto-area utility Consumers' Gas.