In the 21st century
In 2002, the PZU Group started its activities on the Lithuanian insurance market by acquiring shares in UAB DK “Lindra” (PZU Lietuva).[19] With the acquisition in OAO “Skide West” (PZU Ukraina) in 2005, it began operations on the Ukrainian market again.[20]
In the first half of 2008 PZU Group received 11,882.5 million Polish zloty in insurance premiums. This is an increase of 50.6% over the same period in 2007.
PZU was first quoted on the Warsaw Stock Exchange in May 2010.[21]
In 2010 PZU was fined three times by the Polish Financial Supervision Authority for a total of 330,000 PLN.[22]
In 2011, the company received the Jakość Obsługi 2011 Award (Quality of Service Award) and was among the three top insurance companies in the country alongside Allianz and Ergo Hestia.[23]
In March 2014, it was revealed that PZU and Vienna Insurance Group were in the race to acquire rival Lietuvos Draudimas for around $147 million.[24] In 2015 PZU acquired the direct insurer LINK4 in Poland and launched the PZU Zdrowie brand.[14] In the same year, PZU acquired the Baltic businesses of the British RSA Insurance Group for some €360 million. This deal enabled the company to take control of Lithuania’s biggest insurer, Lietuvos Draudimas, Latvian rival AAS Balta, an Estonian unit of RSA’s Danish insurer Codan Forsikring.[25]
In 2015, the transaction to acquire a 25.19% stake in the share capital of Alior Bank SA was completed.[26] The next step was the transaction carried out by Alior Bank to acquire a separate part of Bank BPH, including the core business.[27]
Currently, the PZU SA Group holds 31.94% of shares of the Alior Bank.[28] In December 2016, PZU together with Polish Development Fund acquired Bank Pekao, Poland's second largest bank previously owned by UniCredit, by buying a 32.8 per cent stake in the bank for the amount of PLN 10.6 billion (EUR 2.6 billion).[29]
In 2020, PZU became the first Polish insurer to use artificial intelligence technology developed by Tractable in order to enhance how it reviews its car insurance claims across the country.[30]
In February 2022, in the wake of the Russian invasion of Ukraine, PZU initiated a special programme for Ukrainian citizens who have crossed the Polish border and did not have the mandatory automobile insurance. The company decided to contribute the auto insurance premiums for Ukrainian citizens for a 30-day period.[31]
In September 2022, PZU became the first insurance company to sign an agreement with the Swedish-based Insurtech Upptec in order to launch automated, digital claims and to accelerate customer experience and optimize claims processing.[32]
Since August 2022, PZU is a member of the United Nations Global Compact, a pact of the United Nations to help businesses be more sustainable.[33]
In June 2025, PZU and Polish lender Bank Pekao agreed agreed a potential merger plan in order to create a €23 billion financial firm.[34]
