Netcracker Technology

Netcracker Technology Corporation, a wholly owned subsidiary of NEC Corporation, is an American-based multinational telecommunications technology company headquartered in Waltham, Massachusetts. The company specializes in software products and professional services for communications service providers (CSPs) and cable providers. Products and services include business support system (BSS) and operational support systems (OSS) software and services.

History

Founded in 1993, the company provides full-stack OSS/BSS software and services to communications service providers.[3] Netcracker has since expanded into cloud-native, microservices-based software, virtualization, automation, generative artificial intelligence (GenAI) and Digital Satellite Service support software.

On October 21, 2008, NEC Corporation acquired Netcracker for about US$300 million making it a wholly owned subsidiary of NEC.[3][4][5]

Acquisitions

Firma AVD, a company headquartered in Moscow specializing in system integration, business process engineering, and IT consulting, was acquired in 2004.[6][7]

In 2011, Subex's activation business, including Subex's NetProvision, NetOptimizer, Vector products, and associated business.[8][9][10] A year later, in May 2012, Global Information Management division of Convergys was acquired.[11][12][13]

CoralTree Systems, a systems integrator and service provider, was purchased in 2015.[14][15]

Products and services

As a software engineering company, Netcracker offers network optimization for communications and operations.[16] Globally, Netcracker provides the following products and services to more than 280 communications service provider and cable provider customers.[17][18]

Products

  • Cloud services[17]
  • Customer Engagement (customer experience and service-related transitions)
  • Digital OSS/BSS[19]

Managed services

  • Support and maintenance
  • Cloud Operations
  • Business Process outsourcing

Professional services

  • Business & Technology Consulting[17]
  • End-to-End Program Delivery
  • DevOps Enablement
  • Security services
  • Training Services

Patents

A search of patents where Netcracker Technology Corporation is the "assignee" reveals the company holds several patents, including:

See also

References

  1. National Security Division Announces Agreement with Netcracker for Enhanced Security Protocols in Software Development Justice.gov, December 11, 2017, retrieved August 30, 2024^
  2. Grant Gross. NEC to acquire NetCracker for $300 million Computerworld, June 29, 2008, retrieved July 10, 2024^
  3. Netcracker Technology PitchBook, retrieved August 28, 2024^
  4. NEC Acquires Netcracker Technology Mergr.com, retrieved July 6, 2024^
  5. Netcracker Technology Cleverism.com, October 11, 2016^
  6. Firma AVD PitchBook, retrieved August 29, 2024^
  7. NetCracker acquires professional services firm Firma AVD TheFreeLibrary, retrieved August 29, 2024^
  8. Mark Dye. NetCracker acquisition sees Subex bidding farewell to Syndesis Vanilla+, September 20, 2011, retrieved July 10, 2024^
  9. James Middleton. Subex sells service fulfilment business to NetCracker Telecoms.com, September 21, 2011, retrieved July 10, 2024^
  10. Netcracker Announces Agreement to Acquire Subex's Activation Business BusinessWire.com, September 19, 2011, retrieved July 5, 2024^
  11. NEC Announces Agreement to Acquire Convergys' Global Information Management (IM) Business, a Leader in Business Support Systems (BSS) NEC.com, March 22, 2012, retrieved July 10, 2024^
  12. NEC Completes Acquisition of Convergys Corporation's Information Management (IM) Business NEC.com, May 16, 2012, retrieved July 10, 2024^
  13. Sean Buckley. NEC wraps up its purchase of Convergys' IM business Fierce Network, May 17, 2012, retrieved July 10, 2024^
  14. Netcracker Acquires CoralTree Systems CapacityMedia.com, July 13, 2016, retrieved July 10, 2024^
  15. Netcracker Acquires CoralTree Systems BusinessWire.com, July 12, 2016, retrieved July 5, 2024^
  16. Netcracker Technology Corporation Non-Prosecution and Security Agreement December 6, 2017, retrieved September 5, 2024^
  17. Netcracker 6Sense, retrieved August 30, 2024^
  18. Technology Alliances NFV - NEC/Netcracker SilverPeak, July 11, 2017, retrieved August 30, 2024^
  19. Digital OSS by NetCracker Technology - Driving Operations in a Digital World Microsoft AppSource, retrieved August 30, 2024^
  20. Patents Assigned to NetCracker Technology Corp. - Justia Patents Search patents.justia.com, retrieved 2025-04-28^
  21. Systems and methods for generating and presenting an electronic bill in a bill timeline view Google Patents, retrieved August 29, 2024^
  22. Methods and systems for providing predictive rating using a buffer Google Patents, retrieved August 29, 2024^
  23. Methods and systems for reducing data traffic flow between a network and an online charging system Google Patents, retrieved August 29, 2024^
  24. Declarative and unified data transition Google Patents, retrieved August 29, 2024^
  25. Systems and methods for improved billing and ordering Google Patents, retrieved August 29, 2024^
  26. Cable management and inventory enhancement Google Patents, retrieved August 29, 2024^
  27. Network configuration management Google Patents, retrieved August 29, 2024^