2020s
In the spring of 2020, the company saw a boom in demand, as wealthy individuals sought to avoid the risks of airline flying during the COVID-19 pandemic. Previously, many potential customers had concerns about the optics of opulence and the environmental issues of private jet transport, but NetJets President of Sales, Marketing and Service, Patrick Gallagher noted in May 2020, that the health risks associated with flying on commercial airlines during the pandemic had trumped those concerns. The company introduced regular employee COVID-19 testing to try to contain the risks of an outbreak on its aircraft.[21]
In October 2020, the company made initial moves to reduce its carbon footprint. The company committed to buying "up to 3 million gallons" (11.4 million litres) of sustainable aviation fuel to be used at two of its bases, San Francisco and Columbus, Ohio. The company is also encouraging its customers to buy carbon offsets for their flights. The company will also buy its own offsets for its administration and training flights.[22]
As of November 2020, almost half of the company's fleet was manufactured by Textron, and the rest by Bombardier Inc. and Embraer. After reducing its delivery target for 2021 by more than half, due to decreased demand caused by the COVID-19 pandemic in 2020, the company expected to take delivery of 40 new aircraft in 2021 in anticipation of industry recovery.[23]
In February 2021, the company purchased a stake in WasteFuel, a business that will convert landfill waste into sustainable aviation fuel (SAF). NetJets plans to purchase 100 million gallons of SAF from WasteFuel over the next 10 years as part of the deal.[24]
In March 2021, NetJets announced that it had ordered 20 Aerion AS2s supersonic business jets. The memorandum of understanding between NetJets and Aerion called for the two companies to operate a larger "Aerion Connect" network.[25][26] Aerion abruptly announced its closure on 21 May 2021, due to the inability to raise the needed capital to continue.[27]
The company announced in March 2022, that it would partner with Lilium GmbH to establish an eVTOL network in Florida. NetJets will buy 150 Lilium Jets and operate them under a FAR Part 135 charter operation.[28] In October 2024 Lilium filed for insolvency.
NetJets announced in September 2023, that it will be purchasing up to 1,500 Cessna Citation jets from Textron Aviation. Deliveries for this 15-year deal are expected to begin in 2025.[29]