Nestlé Toll House Café was a franchise in the United States and Canada founded by Ziad Dalal[2] and his partner Doyle Liesenfelt. The two started Crest Foods, Inc. D/B/A "Nestlé Toll House Café by Chip" in 2000 in Dallas, Texas. Crest Foods, the master franchisor for Nestlé, is in charge of developing cookie store franchises across the United States as part of Nestlé USA's challenge to the longtime industry leader, Mrs. Fields Famous Cookies Inc. The menu consists of items such as cookies, cookie cakes, brownies, ice cream, milk shakes, smoothies, and a full line of hot and frozen coffee beverages. The Nestlé Toll House Cafés are commonly found in shopping malls or shopping centers.
In May 2022, it was announced Nestlé Toll House Café has been acquired by the California-headquartered restaurant franchising company, FAT Brands for an undisclosed sum. It was also later confirmed that all Nestlé Toll House Café locations would be converted into Great American Cookies locations by the end of 2022.[3][4]