Nayatel

Nayatel is an Internet Service Provider (ISP) with its headquarters located in Islamabad, Pakistan. It was founded in 2006 and is currently led by CEO Wahaj-us-Siraj.[1]

It provides telephone, fiber-based broadband internet and television services to residential and corporate customers in nine cities across Pakistan.

History

Micronet Broaband (Pvt.) Limited (MBL) was Pakistan's first DSL operator, launched in July 2002 by co-founders Wahaj-us-Siraj, Aqeel Khurshid and Saad Saleem.[2]

In 2006, Nayatel was created as a subsidiary of Micronet Broadband (Pvt.) Limited (MBL) as Pakistan's first Fiber-to-the-Home (FTTH) service provider.[3]

Nayatel's services were exclusive to the twin cities of Islamabad and Rawalpindi, however, in 2016, they expanded to Faisalabad[4][5] and in 2018, Peshawar was added to their coverage area.[6]

Products

Voice

Nayatel offers fixed-line telephone services as an option to all subscribers.[7]

Internet

Fiber-to-the-home (FTTH) Internet is offered to residential consumers with plans ranging from 20 Mbit/s to 300 Mbit/s.

Network

In February 2020, Nayatel launched 10 Gbit/s XG-PON for corporate customers[8] and simultaneously began offering Fiber-to-the-Tower (FTTT) to Telenor Pakistan.[9]

Facebook partnered with Nayatel in 2021 to expand their fiber network across eight cities.[10][11]

In 2023, Nayatel began rolling out IPv6 connectivity for both residential and corporate customers.[12]

Network

In February 2020, Nayatel launched 10 Gbit/s XG-PON for corporate customers[8] and simultaneously began offering Fiber-to-the-Tower (FTTT) to Telenor Pakistan.[9]

Facebook partnered with Nayatel in 2021 to expand their fiber network across eight cities.[10][11]

In 2023, Nayatel began rolling out IPv6 connectivity for both residential and corporate customers.[12]

Television

Standard definition (SD) television channels are offered through basic cable[13] and High-Definition (HD) television channels and a Video-on-Demand (VoD) platform are offered through a digital set-top-box es branded 'Digital Box' and 'JoyBox'.[14] Their latest addition Android TV Box is a Google certified TV box that converts regular TV to smart TV.[15]

Surveillance systems

Nayatel started offering services of CCTV closed-circuit television digital surveillance to their clients by providing server based camera installation services with ethernet connectivity.

Nayatel Cloud

In addition to being an ISP, Nayatel operates a cloud computing service known as 'Nayatel Cloud' to promote local hosting.[16][17]

Controversy

  • Nayatel was one of the ISPs at odds with the Pakistan Telecommunication Authority (PTA) over the proposed changes to the DNS in Pakistan.[18]
  • Nayatel took the PTA to court over discrimination in Azad Kashmir.[19]
  • Competition Commission of Pakistan found in favour of Nayatel against Peshawar Electric Supply Company (Pesco) in a Right of Way case.[20]
  • Nayatel submitted a complaint against PTCL with the PTA alleging blockage of traffic.[21]
  • Nayatel took up a case against the Army Heritage Foundation over Right of Way (ROW) charges.[22]

References

  1. Syed Aamir Ali Shah, Muhammad Shakeel Sadiq Jajja. Nayatel: Quality in DNA Asian Journal of Management Cases, 2021-01-10^
  2. Rating Report - Nayatel (Pvt.) Limited The Pakistan Credit Rating Agency Limited, 6 March 2019, retrieved 29 August 2023^
  3. Who We Are? Nayatel, retrieved 2023-08-29^
  4. Nayatel is Launching FTTH Broadband in Faisalabad in Two Weeks ProPakistani, 1 November 2016, retrieved 29 August 2023^
  5. TechJuice. Nayatel to launch fiber to home broadband in Faisalabad TechJuice, 2016-11-01, retrieved 2024-05-27^
  6. Deployment of Optic Fiber Network in Peshawar by NayaTel retrieved 2023-08-29^
  7. Fixed Line Telephony: PHONE Nayatel, retrieved 2023-08-29^
  8. Nayatel Becomes First to Launch 10Gbps XG-PON in Pakistan ProPakistani, 19 February 2023, retrieved 29 August 2023^
  9. Nayatel Connects 100+ Telenor Cell Sites on Fiber Optics ProPakistani, 18 February 2023, retrieved 29 August 2023^
  10. The Newspaper's Staff Reporter. Facebook partners with Nayatel for fibre network in Pakistan DAWN.COM, 2021-05-26, retrieved 2023-08-29^
  11. Pakistan: Facebook and Nayatel to offer internet access to 15 million citizens across 8 cities gulfnews.com, 2021-05-27, retrieved 2024-05-27^
  12. Nayatel Rolls Out IPv6 ProPakistani, 25 February 2023, retrieved 29 August 2023^
  13. Basic Cable Nayatel, retrieved 2023-08-29^
  14. Joy Box Nayatel, retrieved 2023-08-29^
  15. Nayatel Expands Its Home Entertainment Solutions with the Launch of Android TV Box Propakistani.pk, January 8, 2024, retrieved May 27, 2024^
  16. Nayatel builds public cloud service with Charmed OpenStack Ubuntu, retrieved 2024-05-27^
  17. Nayatel deploys OpenStack Cloud www.thenews.com.pk, retrieved 2024-05-27^
  18. Kalbe Ali. PTA at odds with ISPs over domain policy DAWN.COM, 2022-06-05, retrieved 2024-08-26^
  19. Malik Asad. Nayatel moves court against alleged discrimination by PTA DAWN.COM, 2022-04-23, retrieved 2024-08-26^
  20. The Newspaper's Staff Reporter. Pesco ordered to reverse increase in Right of Way charges DAWN.COM, 2022-12-20, retrieved 2024-08-26^
  21. Ahsan Gardezi. PTA Asks Nayatel, PTCL, Zong and Telenor to Resolve Bandwidth Dispute Within 3 Days ProPakistani, Feb 20, 2024, retrieved 2024-08-26^
  22. Jehangir Nasir. Govt Stops Army Heritage Foundation From Charging Ridiculous ROW Fees From Nayatel ProPakistani, Jul 2, 2024, retrieved 2024-08-26^