Passenger "rebellion"
During the Christmas 2008/New Year 2009 period in the Caribbean, there were reports of loutish behaviour on board, culminating in a rift between passengers who had paid the full fare and those who had not, described by the media as a passenger "rebellion".[9] As a result of the problems, two passengers were ejected from the ship and three scheduled ports of call were omitted from the itinerary.
Bay of Biscay damage
After experiencing bad weather on 18 October 2012 in the Bay of Biscay, Ventura suffered slight damage to the aluminium superstructure deck high up on the ship. Ventura underwent repairs in Southampton on 19 October 2012. P&O stated that this had no structural strength or safety implications. Some passengers were ordered not to use their balconies.[10]
Power failure
Shortly after leaving the southern tip of Tenerife, on 25 October 2014 at around 6.15pm, Ventura experienced a fault with two of its six engines. As a result, power was lost. Once generators were working again and providing power to the ship, the engines restarted, around 40 minutes later. It then proceeded onwards, completing its further itinerary with no further issues. It was, however, reported by passengers that the same thing had happened on departure from Genoa, a week earlier.
Jetski rescue
On 5 September 2018, Ventura was involved in a rescue mission off the coast of Gibraltar. Three men were rescued, when their jet ski had run out of petrol and drifted 100 mi into the Mediterranean Sea. All three men were rescued safely and stayed on Ventura until the Spanish Coast Guard arrived to collect them.
Propulsion system failure (2019)
On 8 December 2019, Ventura suffered technical problems with her propulsion system. Tugboat assistance was called for and overnight Ventura was assisted back to the port of Santa Cruz de Tenerife. The ship had lost all four of her propulsion convertors following a major steam leak in the technical spaces where these systems were housed. The convertors were completely shut down and a number of major components identified as needing replacing as these had failed due to ingress of steam into the systems. An 'Emergency Response Team' were sent to meet the vessel in Tenerife arriving on Dec 9th. Repair work, using spares brought by the team, was completed on one propulsion system on 10 December and a short sea trial, using the Port propulsion motor, conducted overnight with Lloyds Surveyors and Carnivals Electrical SME overseeing the tests. On 12 December all four propulsion systems were repaired and fully tested with a short sea trial, using both of the 20MWA propulsion motors, being conducted in waters off Tenerife with tugs available in case of any problems. Lloyds and the ship's team were satisfied the ship was safe to operate without further restrictions and Ventura returned to Southampton missing out on the scheduled stops of Lanzarote and Lisbon. An engineering team remained onboard the ship to monitor the systems and disembarked in Southampton on 17 December. A reduction of 50% of the fares was promised to all passengers. A total of 600 passengers elected to be flown back to the UK by charter aircraft on 12 December.
During a presentation to passengers in the Arena Theatre on 16 December 2019, Captain Andy Willard gave more details of the technical problems. On a scale of 1-10 he ranked this problem as '9'. He further explained that five tugs attended on 8 December two of which were 'pirate' tugs hoping for salvage rights. Specialist parts to repair the propulsion problem were flown in from Los Angeles, a sister ship in the Caribbean and the manufacturers in Germany together with a team of technical specialists. Ventura returned to Southampton on 17 December 2019, three days later than scheduled. No injuries were sustained with damage limited to the propulsion convertors and the steam system.
Propulsion system failure (2022)
On 6 February 2022 at approximately 18.30 Ventura suffered a power and propulsion failure about 40 nmi south of Plymouth in the English Channel. This failure was at the end of a 35 day cruise to the Caribbean. After 10 minutes lighting was restored and the main engines were restarted after a further 20 minutes. The ship then continued to Southampton docking around 0600 on 7 February at Ocean Terminal without incident. During the 30 minute failure the vessel drifted beam on to the prevailing westerlies at around 4 kn.
Luggage Incident
On 4 June 2022 a forklift, operated by the Port of Southampton, dropped a luggage cart into the Solent while attempting to lift it from the vessel. Two ship's tenders were launched to retrieve the luggage, unfortunately a small number of bags could not be recovered. [11]
Norovirus outbreak
In May 2024, while on a cruise to the Canary Islands, several hundred people were taken ill on board as a result of an outbreak of norovirus.[12]
