KLM Cityhopper

KLM Cityhopper is the regional airline subsidiary of KLM, headquartered in Haarlemmermeer, North Holland, Netherlands. It is based at nearby Amsterdam Airport Schiphol. As a subsidiary of Air France-KLM, it is an affiliate of SkyTeam. The airline operates scheduled European feeder services on behalf of KLM.

History

The airline was established on 1 April 1991;[1] it started operations the same year. It was formed from the merger of NLM CityHopper and NetherLines. Following the 1991 merger, KLM Cityhopper had Europe's largest fleet composition of Fokker-built aircraft: the Fokker 50, 70 and 100.

In 1998, KLM acquired AirUK, which was rebranded to KLM UK.

In November 2002, KLM merged its regional subsidiaries under the KLM Cityhopper name. It had 910 employees as of March 2007.[2]

Services

In-flight services

KLM Cityhopper offers passengers complimentary drinks and refreshments on all scheduled flights. Duty-free/tax-free products are not available. Business Class passengers are offered continental breakfast boxes, sandwiches & dinner salads together with bar service. Economy Class passengers are offered sandwiches or a drink and complimentary snack depending on the time of day and duration of the flight.

In line with its parent carrier, KLM Cityhopper offers a two-class cabin service on all of its scheduled routes. Rows 1 on all aircraft is reserved for Europe Business Class passengers, and the section can be increased to additional rows subject to demand. These classes are defined by the designation "C" - For Europe Business Class and "M" For Europe Economy - in reservation systems.

From 2011, KLM committed to blocking middle seats on its short-haul fleet so that business class passengers would always have an empty seat next to them for extra comfort. This meant that Seats C and E on any business class row on the Fokker fleet were no longer used, and a maximum of three passengers are seated on each row - reducing the maximum capacity of the Fokker 70 on scheduled services to 78 passengers. Seat blocking is not done on the Embraer 190 or E175 fleet which only has four-abreast seating. From 22 April 2013, KLM began charging for hold baggage on all European flights (including all KLM Cityhopper services) unless passengers are on a Business Class ticket or an Elite tier member of the 'Flying Blue' frequent flyer program. The baggage fee will also be waived if the KLM Cityhopper flight is just one leg of an intercontinental trip.

Economy Comfort seats can be purchased on all KLM Cityhopper flights, up to row 7 on the Embraer 190, offering economy passengers additional legroom and the convenience of forward-situated seats for quicker disembarkation. The availability of this section fluctuates depending on the number of Business Class seats sold on the flight.

airline	KLM Cityhopper
fleet size	65
destinations	69
iata	WA
icao	KLC
callsign	CITY
parent	KLM
founded	April 1, 1991
headquarters	Haarlemmermeer, North Holland, Netherlands
hubs	Amsterdam Airport Schiphol
frequent flyer	Flying Blue
alliance	SkyTeam (affiliate)
website	www.klm.com

History

Corporate affairs

Ownership

Head office

Corporate design

Destinations

Fleet

Current fleet

Government aircraft

Historical fleet

Services

In-flight services

Incidents and accidents

Notable pilots

External links

References