Jeffrey Dunston Zients (born November 12, 1966) is an American business executive and former government official who served as the 31st White House chief of staff from February 2023 to January 2025 under President Joe Biden. Earlier in the Biden administration, he served as counselor to the president and White House coronavirus response coordinator from January 2021 to April 2022.[1][2][3]
During the presidency of Barack Obama, Zients served as director of the National Economic Council from February 2014 to January 2017, served as acting director of the Office of Management and Budget in 2010 and from 2012 to 2013, and led the emergency effort to fix healthcare.gov after the troubled launch of that critical component of the Affordable Care Act.
Before entering government, Zients was an executive at firms including the Advisory Board Company and CEB. Zients joined the Biden administration after taking leave from his position as chief executive officer of Cranemere, an investment firm. He was a member of Facebook's board of directors from 2018 to 2020.[4]
Early life and education
Zients was born in Washington, D.C., and raised in Kensington, Maryland.[5] His family is Jewish.[6][7] Zients graduated from the St. Albans School in 1984 and earned a bachelor's degree in political science from Duke University,[8] graduating summa cum laude in 1988.[9]
Early business career
After college, Zients worked in management consulting for Mercer Management Consulting (now Oliver Wyman) and Bain & Company. As a consultant, Zients reportedly enjoyed the "culture, teamwork ... and analytical rigor".[10] After management consulting, he was appointed the chief operating officer of DGB Enterprises, a holding company for the Advisory Board Company, Corporate Executive Board, and Atlantic Media Company.[11]
At age 35, Zients was named to Fortune Magazine's "40 under 40", with an estimated wealth of $149 million.[12]
Advisory board and corporate executive board
Zients was the chief operating officer (1996–1998), chief executive officer (1998–2000), and chairman (2001–2004) of the Advisory Board Company and former chairman (2000–2001) of the Corporate Executive Board.[13] Zients and David G. Bradley took each of the companies public through initial public offerings that made both men multimillionaires.[14]
Portfolio Logic
Zients founded and was the managing partner of Portfolio Logic LLC, an investment firm primarily focused on health care and business services.[13] He was a member of the board of directors of XM Satellite Radio until its 2008 merger, and a board member at Sirius XM Radio until his Senate confirmation.[10][15] Zients also sat on the boards of Revolution Health Group and Timbuk2 Designs.[16]
Baseball
In 2005, Zients formed a group with Colin Powell and Fred Malek, among others, to compete for the purchase of the Washington Nationals.[17][18] The group planned for Malek to be the managing partner for the first three years, after which Zients would take over.[18] The group was unsuccessful; the team was purchased by a group led by Ted Lerner.[13]
Obama administration
Office of Management and Budget
In 2009, President Barack Obama appointed Zients to the new position of United States chief performance officer and deputy director for management (DDM) of the Office of Management and Budget.[19][20] It was Zients's first governmental experience.[21]
According to Obama, his assignment was to help "streamline processes, cut costs, and find best practices throughout" the U.S. government.[20] His nomination was approved by the Senate in June 2009.[22][23] As DDM, Zients established and chaired the President's Management Council.[24]
Zients was the acting director of OMB from July 2010 to November 2010, and again from January 2012 to April 2013.[25][26][27]
Healthcare.gov
Following the error-plagued launch of healthcare.gov on October 1, 2013, Obama and White House chief of staff Denis McDonough asked Zients to take charge of fixing the website.[28][29][30][31] While leading the "tech surge" to do that, Zients also had an ownership position in PSA Healthcare. The position of the White House was that Zients's stake in PSA Healthcare, a pediatric home health business, was not a conflict of interest.[28]
National Economic Council
From 2014 to 2017, Zients was an assistant to the president for economic policy and director of the National Economic Council (NEC).[25] Zients also chaired the President's Management Advisory Board.[32] The Wall Street Journal called Zients "a kind of ambassador to the business community",[10] and lobbying groups such as the Business Roundtable and the U.S. Chamber of Commerce praised Zients as someone who heard them out.
At the NEC, Zients worked with the Department of Labor to finalize the fiduciary rule, also known as the conflict of interest rule. It required financial advisers to provide advice in their clients' best interest. The rule was strongly criticized by Wall Street leaders and business groups and was struck down by a federal appeals court in 2018.[33][34]
In 2015, while NEC director, Zients described the Trans-Pacific Partnership as "a massive tax cut for American businesses".[35]
Return to the private sector
Zients joined Facebook's board of directors in 2018, following the Cambridge Analytica scandal.[36] While on Facebook's board, Zients chaired the Audit and Risk Oversight Committee.[37][38] According to Facebook, he declined to seek re-election in 2020 "to devote more time to his business and other professional interests".[39] Zients was paid $100,000 in cash and roughly $300,000 in stock in exchange for his work on Facebook's audit committee.[38] As of December 2020, Zients had reportedly sold all of his holdings of Facebook stock.[38] In December 2024, Facebook shareholders sought sanctions against Zients in relation to the Cambridge Analytica scandal. He was accused of deleting emails from his personal account that were relevant to the 2018 shareholder lawsuit, in violation of a litigation hold.[40] The following month, vice chancellor of Delaware Chancery Court denied sanctions against Zients stating that Zients' messages were "less pertinent" having joined the board after the Cambridge Analytica scandal.[41]
Cranemere
Zients was the CEO of the Wall Street investment firm Cranemere, an investment firm owned by Vincent Mai, for which he earned a combined salary and bonus of $1.6 million.[34][42] As of December 2020, Zients was on leave from his position as chief executive officer of Cranemere.[34]
In addition, Zients was an investor in the D.C.-based bagel deli startup Call Your Mother.[43]
Biden administration
In summer 2020, Politico reported that Saguaro Strategies, a media and consulting firm, heavily edited Zients's Wikipedia article as he became more prominent in the Joe Biden 2020 presidential campaign. For example, Zients had advocated for the Trans-Pacific Partnership, which faced left-wing opposition. Still, the edit gave Zients's argument that it was "the most progressive trade agreement there's ever been." It eliminated an Obama official's comment that he thought Zients was a Republican.[36]
As of October 2020, Zients was co-chair of the presidential transition of Joe Biden.[44] He was described as "an important power center in the Biden transition team" and noted as a candidate for several positions in the incoming administration.[34] On December 7, 2020, the Biden transition announced Zients's presumptive appointment as coordinator of the COVID-19 response and counselor to the president.[45] The absence of any comprehensive COVID-19 vaccine distribution plan at the time of the handover from the outgoing Trump administration became an urgent priority for Zients after the inauguration on January 20, 2021.[46]
In July 2021, Zients came under criticism for delaying the relaxation of travel restrictions between the US and Europe.[47]
In March 2022, Zients announced he would be leaving the Biden administration in April, to be succeeded as Coronavirus Response Coordinator by Ashish Jha.[48]
Zients was mentioned in an antisemitic flyer that originated in Australia in July 2022. The conspiracy theory posited that he and other Jewish people are part of a cabal responsible for COVID and a "COVID agenda".[49]
On January 22, 2023, it was reported that Zients would replace Ron Klain as the White House chief of staff in February.[1] On February 8, 2023, following President Joe Biden's State of the Union Address the previous night, Zients took office to become the 31st White House chief of staff.
External links
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References
- Jeff Zients to be Biden's next chief of staff Washington Post, January 22, 2023, retrieved 2023-01-22^
- Jeff Zients to replace Ron Klain as White House chief of staff CNN, January 22, 2023, retrieved January 22, 2023^
- Biden to tap former COVID czar Jeff Zients as new chief of staff Fox News, January 22, 2023, retrieved January 22, 2023^
- Jeff Zients – Build Back Better (Biden transition)^
- United States Senate Committee on Homeland Security and Governmental Affairs. Nominations of Hon. Tara J. O'Toole and Jeffrey D. Zients Government Publishing Office, 2009-06-10^
- Nathan Guttman. Meet the Four Jews Shaping the U.S. Economy The Forward, February 28, 2013, retrieved September 3, 2017^
- Annys Shin. Zients Is at the Top of His Game The Washington Post, October 4, 2004, retrieved September 3, 2017^
- Frank James. White House Turns To 'Rock Star' Manager For Obamacare Fix NPR, 2013-10-23, retrieved 2020-12-04^
- On the Road highlight: Jeff Zients Giving to Duke, retrieved 2020-12-20^
- Monica Langley. The Businessman Behind the Obama Budget The Wall Street Journal, 2012-07-13, retrieved 2020-06-29^
- Advisory Board Co. 10-K U.S. Securities and Exchange Commission, June 27, 2003, retrieved 2009-04-29^
- Julia Boorstin, Jonah Freedman, Ellen Florian, Scott Krady, Joan Levinstein, Matthew Miller, Dana Vazquez. America's 40 Richest Under 40 CNN, June 2002, retrieved 2010-11-11^
- Obama names Chopra, Zients to top posts Washington Business Journal, Advance Publications, April 17, 2009, retrieved 2009-04-19^
- Ed O'Keefe. Who Are Jeffrey Zients and Aneesh Chopra? The Washington Post, 2009-04-18, retrieved 2009-04-19^
- Zients Resigns from Sirius XM Board Radio Ink, MediaSpan, June 23, 2009, retrieved 2009-06-30^
- O'Hara, Terence. There's More Than Baseball in Jeffrey Zients's Days The Washington Post, August 31, 2007, retrieved 2009-04-19^
- Powell Joins Group Bidding On D.C. Baseball Team Jet, Johnson Publishing, June 13, 2005, retrieved 2009-04-19^
- Thomas Heath. Malek, Zients Are Big Hitters in an All-Star Ownership Lineup The Washington Post, April 29, 2009, retrieved 2009-04-29^
- Sheryl Gay Stolberg. Obama Promises to Trim Federal Fat The New York Times, 2009-04-18, retrieved 2020-12-05^
- Barack Obama. (Transcript) Weekly Address: President Obama Discusses Efforts to Reform Spending, Government Waste; Names Chief Performance Officer and Chief Technology Officer The White House, April 18, 2009, retrieved September 5, 2017^
- Jackie Calmes. Ex-White House Aide to Be Economic Adviser The New York Times, 2013-09-13, retrieved 2020-12-05^
- Brodsky, Robert. Zients confirmed as OMB's deputy director of management GovExec.com, National Journal Group, June 22, 2009, retrieved 2009-06-22^
- Laura Meckler. Administration Seeks to Target Wasteful Spending The Wall Street Journal, April 20, 2009, retrieved 2009-04-19^
- Katherine Reynolds Lewis. Remaking the Bureaucracy: OMB's Zients Cuts Through the Red Tape The Fiscal Times, June 14, 2010, retrieved September 3, 2017^
- Roger Runningen. Obama Picks Zients as Director of Economic Council Bloomberg News, September 13, 2013, retrieved September 14, 2013^
- Jeffrey Zients to Become Acting Director of OMB ABC News, retrieved 2021-09-26^
- Jeffrey Zients whitehouse.gov, 2011-01-11, retrieved 2021-09-26^
- Sheryl Gay Stolberg. Health Website Tests a Tycoon and Tinkerer The New York Times, November 10, 2013, retrieved September 3, 2017^
- Steven Brill. Obama's Trauma Team: How an unlikely group of high-tech wizards revived Obama's troubled HealthCare.gov website Time, March 10, 2014, retrieved September 3, 2017^
- Dominic Rushe. Obama appoints Jeffrey Zients to fix healthcare website The Guardian, April 16, 2015, retrieved September 3, 2017^
- Juliette Eilperin. Jeff Zients helped salvage HealthCare.gov. Now he'll be Obama's go-to guy on economy. The Washington Post, December 22, 2013, retrieved September 3, 2017^
- Ed O'Keefe. Tracking High Priority Infrastructure Projects The Washington Post, April 19, 2010, retrieved September 2, 2017^
- Megan Leonhardt. Inside Wall Street's Secret War on American Investors Money, 2017-02-03, retrieved 2020-07-13^
- Alan Rappeport. Biden Faces a Balancing Act in Choosing Top Aides With Business Ties The New York Times, 1 December 2020, retrieved 5 December 2020^
- Colleen McCain Nelson, Mauldin William. White House Compares Trans-Pacific Partnership's Tariff Cuts to Tax Breaks The Wall Street Journal, 2015-10-07, retrieved 2020-08-24^
- Alex Thompson, Theodoric Meyer. Wikipedia page for Biden' new Covid czar scrubbed of politically damaging material Politico, December 3, 2020, retrieved December 4, 2020^
- Sara Fischer. Facebook changes audit committee charter after privacy issues Axios, June 14, 2018, retrieved 2020-05-28^
- Russell Brandom. Biden coronavirus appointee has cut ties with Facebook, transition team says The Verge, 2020-12-04, retrieved 2020-12-06^
- Jeff Horwitz, Deepa Seetharaman. Facebook Nears Complete Board Overhaul With Latest Exit The Wall Street Journal, 2020-03-26, retrieved 2020-07-13^
- Randall Chase. Meta shareholders seek sanctions for Sandberg, Zients for deleting Cambridge Analytica emails Associated Press, December 9, 2024^
- Tom Hals. Meta ex-COO Sandberg sanctioned in investor lawsuit for deleting emails Reuters, January 21, 2025^
- Brian Schwartz. Biden's closest advisors have ties to big business and Wall Street with some making millions CNBC, 2021-03-20, retrieved 2021-03-27^
- Tim Carman. D.C. restaurants are hoping for a 'Biden bump' after the president's Georgetown deli visit Washington Post, January 26, 2021, retrieved 21 November 2023^
- Jim Tankersley, Jeanna Smialek. In Building Economic Team, Biden Faces Tug From Left and Center The New York Times, October 30, 2020, retrieved December 5, 2020^
- President-elect Joe Biden Announces Key Members of Health Team President-Elect Joe Biden, Biden transition, December 7, 2020, retrieved December 7, 2020^
- Kiran Stacey. Jeff Zients: the "Mr. Fix-it" in charge of tackling the Covid-19 crisis The Financial Times, January 20, 2021, retrieved January 21, 2021^
- Anita Kumar, Theodoric Meyer. Frustrated industry groups see Biden's Covid czar as obstacle to reopening travel Politico, July 17, 2021, retrieved February 10, 2022^
- Michael D. Shear, Sheryl Gay Stolberg. Biden's Covid Czar Will Be Replaced by Ashish Jha The New York Times, March 17, 2022, retrieved March 24, 2022^
- 'COVID agenda is Jewish': Antisemitic flyer found at Melbourne synagogue The Jerusalem Post, July 16, 2022, retrieved 2023-04-27^