Early career
Paul Austin was working at the New York law firm of Larkin, Rathbone & Perry when he joined the legal department at Coca-Cola in 1949. Austin began in Chicago where he supervised the buying of bottling plants. He spent five months working at various positions in the plant and as a route salesman. To Austin, this was a path to success in the business.[3]
In Chicago, Austin met Jeane Weed, who was working for Coca-Cola as a secretary. They married in July 1950 and had two sons.
In 1950 Austin was named assistant to the president of the Coca-Cola Export Corporation. In 1954 Austin moved to Johannesburg, South Africa to oversee Coca-Cola's operations in Africa, serving as vice president of the export unit. In 1958 Austin returned to Georgia and was named executive vice president of the Coca-Cola Export Corporation, then president in 1959.[4] In May 1961 Austin was elected executive vice president of The Coca-Cola Company.
President, CEO and Chairman of Coca-Cola
In May 1962 Paul Austin was elected president of Coca-Cola, succeeding Lee Talley.[4] He became chief executive officer in 1966, and chairman in 1970. Austin retired from Coca-Cola in 1981 and was succeeded by Roberto Goizueta.[2]
With Austin at the helm, Coca-Cola achieved an unprecedented tenfold growth. Coca-Cola had earnings of $46.7 million on sales of $567 million in 1962 when Austin was elected president. When Austin retired, Coca-Cola had earnings of $481 million on sales of $5.9 billion.[2]
Under Austin's leadership, Coca-Cola's advertisements and branding had global impact. The groundbreaking "Hilltop" commercial featuring "I'd Like to Buy the World a Coke" was released in 1971 and has had a long lasting connection with the public.[5]
Expansion of Coca-Cola worldwide
Paul Austin grew Coca-Cola's export markets dramatically, bringing the soft drink to countries that often did not have amicable relations with the United States. Austin brought Fanta Orange to the Soviet Union, ending Pepsi's brief monopoly there. Through meetings with Egyptian President Anwar Sadat, Austin helped restore operations in Egypt after a 12-year boycott. Austin brought Coca-Cola back into Portugal after a 50-year ban on the drink.[6] Austin also brought Coca-Cola to Yemen and Sudan.[7]
Amidst the international expansion, India was the only country to cast out Coca-Cola. In 1977 exports to India stopped because Coca-Cola refused to divulge its secret recipe to the Indian government.[7]
China
In December 1978 Austin announced Coca-Cola would return to China after a 30-year ban. Austin had been working with Chinese officials since 1975 to secure Coca-Cola's return. In a January 1979 article in People magazine, Austin stated that to bring Coca-Cola back to mainland China, "[a]ll it took was patience."[6] Austin continued,
"My attitude was not pushy ... but to say that in the normal course of events it would be most likely that they would enter foreign trade. And when they did, the way to signal it to the world at large was to bring Coca-Cola in—as the symbol of U.S. foreign trade.[6]"
The announcement came just a few days after President Carter announced the normalization of relations between the United States and China, though Coca-Cola insisted there was no link.[8]
Coca-Cola Headquarters Building
Paul Austin supervised the planning of Coca-Cola's headquarters building in Atlanta, Georgia. The 26-story building on North Avenue opened in 1979.
Austin's wife Jeane influenced the interior look of the building, decorating it with artwork she found during her husband's business travels. Jeane also offered design suggestions that were incorporated into the executive floors. The tapestry Jeane commissioned still hangs in the lobby.[9]
Wine
Coca-Cola briefly entered the wine business in the late 1970s. In 1977 Austin helped to create the Wine Spectrum, a subsidiary of Coca-Cola that consisted of Sterling Vineyards, Monterey Vineyard and the Taylor Wine Company. In 1983 the Wine Spectrum was acquired by Joseph E. Seagram & Sons for more than $200 million in cash.[10]