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Isetan

Isetan (伊勢丹) (tyo: 8238 unlisted on March 26, 2008, sgx: I15) is a Japanese department store. Based in Shinjuku, Tokyo, Isetan has branches throughout Japan and South East Asia, including in Jinan, Kuala Lumpur, Selangor, Shanghai, Singapore, and Tianjin, and formerly in Bangkok, Hong Kong, Kaohsiung, London, and Vienna.

On April 1, 2008, Isetan and Mitsukoshi were merged under a joint holding company called Isetan Mitsukoshi Holdings Ltd. (tyo: 3099).

Branches in Japan

*at current exchange rate **joint venture with

Other joint venture stores

  • Niigata Isetan (Chūō-ku, Niigata, operated by Niigata Isetan Mitsukoshi, Ltd.)
  • Shizuoka Isetan (Aoi-ku, Shizuoka, operated by Shizuoka Isetan, Ltd.)
  • West Japan Railway Isetan Ltd. (2, see table above)
  • Iwataya (Tenjin, Chuo-ku, Fukuoka, operated by Iwataya Mitsukoshi Ltd.)
  • HaMaYa Department Store (Nagasaki)

Other closed branches

  • Hachiōji
  • Kokura Isetan

Branches outside Japan

Branches in Southeast Asia

Selangor – Mitsui Outlet Park KLIA (as Isetan Outlet Store))

Isetan's first Malaysian outlet at the Weld Complex opened in late 1988.[3]

Isetan operates as a sublessor in Singapore at Orchard's Wisma Atria, where it was previously opened, but closed in March 2015, and subsequently converted for rental purposes. Currently the space, leased to Isetan, is filled with Mango, iora, Salon Vim, DRx Medical Aesthetic Clinic, YANN VEYRIE SALON, Franck Muller, Gautier Stylish French Living, Longines, World of Watches, UCHINO MYMY, SCANTEAK, and Sony.

Several stores were closed down due to COVID-19 pandemic. These include Westgate, of which it was closed down on 8 March 2020 (replaced by Love Bonito and Scarlett),[4][5] followed by CentralWorld store at Bangkok while restaurant zone and Kinokuniya Bookstores will still remain.,[6][7][8] and the closure of Parkway Parade branch on 31 January 2022 (replaced by HOOGA, Muji and Canton Paradise),[9][10] and also the closure of 1 Utama branch on 5 April 2022.[11][12][13][14] Also the Japan Food Town, the cluster of Japanese restaurants on the fourth floor of what previously known as Isetan Wisma Atria was shuttered. Prior to closure, some tenants were already moved out. Isetan has already received offers from external parties interested to lease its space.[15]

Isetan Tampines officially closed down on 30 October 2025.[16] It will be followed by its NEX Serangoon branch on 26 April 2026.[17]

  • 🇲🇾 Kuala Lumpur – (Suria KLCC, The Gardens at Mid Valley City, Lot 10 (as ISETAN The Japan Store)),
  • 🇸🇬 (Shaw House and Centre)

Branches in China

  • Shanghai
  • Tianjin
  • Chengdu

Closed branches outside Japan

  • 🇪🇸 Barcelona, Closed down in August 1993.
  • Tsim Sha Tsui, Opened in May 1973. Closed down in 1996.
  • London, Opened in August 1989. Closed down in December 2000.
  • 🇦🇹 Vienna, Opened in April 1990. Closed down in August 2003.[18]
  • 🇹🇼 Kaohsiung, Opened in November 1992. Closed down in March 2008.
  • 🇸🇬 Westgate, Opened on 2013. Closed down on March 8, 2020.
  • 🇹🇭 Bangkok (CentralWorld), Opened on April 8, 1992. Closed down on August 31, 2020.
  • 🇸🇬 Parkway Parade, Opened on 1983. Closed down on January 31, 2022.[16]
  • 🇲🇾 Petaling Jaya (1 Utama), Opened in November 2011. Closed down on April 5, 2022.
  • 🇸🇬 Tampines Mall. Opened in 1996. Closed down on October 30, 2025.[16]
  • 🇸🇬 NEX. Opened in November 2010. Closed down on April 26, 2026.[16]

External links

References

  1. Store size is not published in their later e.g. 2023 annual report. Annual Report 2007 Isetan Company Ltd., 2007, retrieved 20 November 2023^
  2. Naofumi Nakamura. Isetan Mitsukoshi retreats from Osaka's department store wars Nikkei Asia, 23 Jan 2014, retrieved 20 November 2023^
  3. Retailers bullish on prospects in KL Business Times (Singapore), 6 June 1988^
  4. Isetan not renewing lease of 'loss-making' Westgate store The Straits Times, 6 May 2019, retrieved 7 May 2019^
  5. Isetan will not renew lease of 'loss-making' Westgate store CNA, retrieved 7 May 2019^
  6. 'เซ็นทรัลเวิล์ด' เตรียมสร้าง เดสทิเนชั่นใหม่ แทนที่ อิเซตัน คาดเปิดกลางปี '64 14 March 2020^
  7. Isetan to Withdraw from Bangkok nippon.com, 2020-03-15, retrieved 2020-03-16^
  8. Kinokuniya Thailand Announcement^
  9. Isetan at Parkway Parade to close in March 2022 after 39 years mothership.sg, retrieved 2021-08-30^
  10. Yun Ting Choo. Isetan Singapore closing Parkway Parade store by March 2022 The Straits Times, 2021-08-13, retrieved 2021-08-30^
  11. Isetan 1 Utama is Closing Down 17 November 2021, retrieved 2021-11-18^
  12. Melanie Chalil. Isetan announces closure of 1 Utama outlet after 10 years of operations Malay Mail, 18 November 2021, retrieved 2021-11-18^
  13. Wartawan BH. Isetan tutup gedung di 1 Utama Berita Harian, 2021-11-17, retrieved 2021-11-18^
  14. Isetan 1 Utama To Close Down Next Year After 10 Years Hype Malaysia, 2021-11-18, retrieved 2021-11-18^
  15. Eunice Quek. Japan Food Town shuttered, lease terminated by landlord Isetan The Straits Times, 2020-03-06, retrieved 2020-03-16^
  16. Rosalind Ang. Isetan Tampines to shutter in November 2025 The Straits Times, 2025-05-07, retrieved 2025-05-09^
  17. cue. 'Bound to happen': Isetan now exiting Nex after closure of Tampines Mall outlet STOMP, 2025-12-08, retrieved 2025-12-08^
  18. Press Release "Closing of Vienna Isetan" 14 March 2003^