Ibex Global is an American multinational corporation that provides business process outsourcing (BPO) and AI-powered customer experience (CX) technology. It is headquartered in Washington, D.C.. The company provides services for startups, scale-ups, and "blue-chip" companies across various industries, including healthcare, retail, and e-commerce.[2][3][4][5]
History
Ibex was founded in 2002. It is mostly owned & controlled by TRG Pakistan and serves as one of its major investments.
In 2014, Ibex opened a call center in Spring Hill, Tennessee.[6]
In 2018, Ibex closed its call center in Indiana and laid off 105 employees.[7]
In 2023, Ibex closed its call center in Oregon and laid off 100 employees.[8]
References
- Ibex Investors retrieved 28 March 2026^
- Form 10-K: Annual Report for the Fiscal Year Ended June 30, 2025 SEC.gov, U.S. Securities and Exchange Commission, September 11, 2025, retrieved March 28, 2026^
- Ibex Connect retrieved 28 March 2026^
- Andy Medici. D.C. region might see another company go public. We have the details. The Business Journals, 28 February 2018, retrieved 28 March 2026^
- Narayan Ammachchi. Ibex Files for Listing its Shares on Nasdaq Nearshore Americas, 14 July 2020, retrieved 28 March 2026^
- IBEX Global to hire 800 people The Daily Herald^
- Ron Musselman. Call center in mall to close Saturday Indiana Gazette, 28 June 2018^
- Barney Lerten. Ibex Global shuts Bend call center, lays off 100 people, shifting others to work from home KTVZ, 2 April 2023, retrieved 28 March 2026^