Postal services
The Croatian Post is the national postal operator, and the postal services it offers include the acceptance, sorting, transport and delivery of postal items in domestic and international traffic. Universal postal services are provided on the entire territory of the Republic of Croatia and to all users under the same conditions.[24] In addition to universal services, the Croatian Post also provides a number of other services like banking services and acceptance, sorting, transport and delivery of stationery (books and printing), parcels, international business replies and value-added shipments.[25]
ePost
ePost is a service to perform a number of services electronically.[26] It allows users to receive and send letters, messages and documents in electronic form, pay bills electronically and save documents in a secure archive.[27]
Bank at the Post
'Bank at the Post' is a collaboration with Hrvatska poštanska banka that allows customers to use the banking services of said bank at the post offices. Like in a real bank, people can open new bank accounts, withdraw and deposit money, perform payment transactions and other banking services.[28] The project was first introduced to physical consumers, but was expanded in 2020 to private businesses as well.[29]
Package delivery
In April 2021, the Croatian Post began to install parcel lockers across the country for the package delivery service called Paket24. The delivery and sending of items is handled by Croatian Post workers.[30] The Croatian Post also bought Locodels, a company that provides delivery services in major Croatian cities. The service is used by businesses that need to deliver their products to consumers.[31]
Stamps
The Croatian Post has been issuing postage stamps of the Republic of Croatia since 1991. The first regular postage stamp, Zagreb-Dubrovnik Airport, was issued on 9 September 1991,[32] and the first commemorative postage stamp was issued on 10 December 1991 on the occasion of the declaration of independence of the Republic of Croatia.[33] Since then, the Croatian Post has issued a total of 1,360 postage stamps (September 2021) with a wide range of topics and motifs. Postage stamps issued by the Croatian Post have also won numerous international awards and competitions.[34][35][36]
Cryptocurrencies
In December 2019, the cryptocurrency redemption service was introduced, in cooperation with Croatian crypto brokerage Electrocoin,[37] in 55 post offices in all counties where foreign and domestic users can convert cryptocurrencies into euros.[38] In October 2021, the service was extended to sell cryptocurrencies.[39]
In September 2020, the Croatian Post issued the first Croatian crypto stamp. The stamp consists of a physical and a digital part. The physical part of the crypto stamp can be detached and used to pay postage, while the digital part in the form of an NFT remains for use on the blockchain. This made Croatia the third country in the world to issue its own NFT, after Austria and Gibraltar.[40] It was issued in five categories with five different motifs depicting means of transport: van (60,000 copies), train (25,000 copies), ship (10,000 copies), airplane (4,000 copies) and drone (1,000 copies). The crypto stamp was designed in cooperation with the Croatian blockchain community, and the "Postereum" digital token was made by Croatian companies BitX and NodeFactory.
Croatian Post Foundation
In 2011, the Croatian Post established the “Vaša pošta” Foundation ("Your post" Foundation, later renamed to Croatian Post Foundation) in order to provide financial assistance to children without adequate parental care to help them become independent.[50][51] The foundation is founded by sponsors, who donate in order to pay life insurance policies on behalf of the children. After leaving the foster home, that child gets €250 a month until a €6000 threshold is reached, easing the cost of living until employment.[52] The establishment of the Foundation is a continuation of the project “Good People to the Children of Croatia”, was established in 2009.[50]
