Queue
The queue begins through the lobby of Gringotts Wizarding Bank, where Bogrod, one of the bank's tellers, awaits guests who are visiting the bank to open an account. There is a large extended outdoor queue area that is used on busier days, that can stretch up to 2.5 miles in length.[29] After Bogrod clears the guests to visit the vaults, they walk toward a security check to have their ID picture taken (this picture is in lieu of an on-ride photo, and can be purchased afterward). After getting clearance, guests pass tables laid out with issues of The Daily Prophet newspaper that display prominent headlines from the final Harry Potter film, including the death of Albus Dumbledore and the ascent of Severus Snape as Headmaster of Hogwarts. The queue continues down a corridor lined with offices used by the bank's goblin employees. In one of the offices, silhouettes of Harry Potter, Ron Weasley, Hermione Granger (disguised by Polyjuice Potion as Bellatrix Lestrange), and Griphook can be seen and heard as they plot to infiltrate one of the bank's vaults to retrieve an unmentioned item. Continuing through the queue, guests enter Bill Weasley's office, where they are welcomed by the goblin Blordak and eventually joined by Bill. Blordak directs the guests toward the vaults; after exiting the office, guests wait at the door of an elevator simulation that will take them there, while a moving portrait of a goblin explains the safety precautions of the ride. Upon taking the elevator "down" to the vaults, guests pick up cart goggles and ascend a flight of stairs to the cart loading station.[28]
Ride
After guests board their cart, the vehicle races along the tracks, just before security alarms go off as a security breach is detected and the bank goes on lockdown. Bellatrix Lestrange appears, after being notified of an impostor infiltration, and decides to torture the guests by cutting off the track and tilting it down. This sends the cart speeding toward the vaults as stalagmites can be seen to give an impression of being deep underground in the vaults. Bill Weasley casts Arresto Momentum to stop the cart just before Harry, Ron, Hermione, Griphook and Bogrod emerge from the Thief's Downfall, which has washed away the Polyjuice Potion's effect off Hermione. Their cart drops them from a high altitude as security trolls climb up, pushing Bill and Blordak off their cart.
A security troll pushes the guests' cart further, past the Thief's Downfall and stops in front of more security trolls. One of them is hit by a mace but hangs on to the guests' cart and sends them falling. Bill casts Arresto Momentum again to stop the cart from falling, followed by Aguamenti to stop the Ukrainian Ironbelly dragon from breathing fire on the guests (the audience gets sprayed with water at this point) and Wingardium Leviosa, sending guests' through the vaults, in order to help them escape. Meanwhile, Harry, Ron and Hermione are attempting to escape the vaults on the Ukrainian Ironbelly. Blordak urges guests to seek shelter inside one of the vaults.
After entering the vault, the walls come crashing down and Nagini appears in an attempt to attack guests. Bellatrix reappears, this time with Lord Voldemort, who confronts guests and questions them on their knowledge of Harry Potter's whereabouts. He blames Bellatrix for the vault infiltration, who again decides to torture guests sending them to a lava-filled chamber deep in the vaults. To further torture guests into revealing Harry Potter's whereabouts, Voldemort decides to administer "a little dose of pain to help you remember" and conjures a ball of fire. The Ukrainian Ironbelly crashes in from the opposite side, and Harry casts a counterspell, while the dragon spits fire towards Voldemort, who shields himself and Bellatrix and both later furiously retreat. Hermione casts a spell to hook the cart to the dragon in order to get guests safely out of the vaults and Ron casts Confringo to create an escape route.
